Section C: Working With The Multimedia And Channel Monitors; In This Section; Working With The Multimedia Monitor - Avaya CallPilot 202i Manual

Section C: Working with the Multimedia and Channel
Monitors

In this section

Working with the Multimedia Monitor

Working with the Channel Monitor
Working with the Multimedia Monitor
The Multimedia Monitor shows the status of multimedia channels. The multimedia channels
are the DSP ports that process the calls. They are the voice, fax, and speech recognition
channels.
To view or work with multimedia channel states
1. Run CallPilot Manager and log on.
2. In CallPilot Manager, click Maintenance, Multimedia Monitor.
3. Perform one of the following:
4. Click Courtesy Stop, Stop, or Start as required.
Avaya CallPilot 202i Server Maintenance and Diagnostics
The Multimedia Monitor page appears, showing the channels associated with each
DSP.
Note:
For an explanation of the channel states, see the CallPilot Manager online Help.
IF you want to stop or start
All of the channels associated with a
DSP.
Only one or several channels that are
associated with a DSP.

Section C: Working with the Multimedia and Channel Monitors

on page 63
on page 64
Check the check box to the left of the
DSP that you want to stop or start.
Repeat this step for each DSP.
Check the check box for each channel
that you want to stop or start.
THEN
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