Avaya CallPilot 202i Manual page 61

Maintenance and diagnostics
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To view the last diagnostics result
1.
2. In CallPilot Manager, click Maintenance, Maintenance Admin.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
5. Click the hardware component for which you want to run diagnostics.
6. Scroll down to the Diagnostics section.
7. Check the check box for each diagnostic for which you want to review results.
8. Click Get Last Result.
Avaya CallPilot 202i Server Maintenance and Diagnostics
Important:
Avaya recommends that you courtesy stop rather than stop a component if
possible. For instructions, see
Run CallPilot Manager and log on.
The Maintenance page appears.
visible.
The Maintenance page refreshes to show details about the component.
The following figure shows the Diagnostics section for a DSP.
The results appear in the Diagnostic Results box.
Viewing the last diagnostic results
Starting and stopping components
on page 55.
December 2010
61

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