Epub_Prc_Hb_Code Isolation Procedure - IBM Power System Series Problem Analysis, System Parts, And Locations

If
No:
2. Use the following table to determine the service action:
Table 15. EPUB_PRC_MEMORY_UE service actions
System
5104-22C or 9006-22C
9006-12P
9006-22P

EPUB_PRC_HB_CODE isolation procedure

The service processor detected a problem during the early boot process.
Procedure
1. Update the system firmware image. Go to Getting fixes and update the system firmware with the most
recent level of firmware. Then, reboot the system. Does the problem persist?
If
Yes:
No:
2. Use the ipmitool command to examine system event logs (SELs).
• To list SELs by using an in-band network, use the following command:
ipmitool sel elist
• To list SELs remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP addres or BMC hostname> sel
elist
Then
Continue with the next step.
Then
Continue with the next step.
This ends the procedure.
Service action
Replace system processor CPU 1. If replacing the
system processor CPU 1 does not resolve the
problem, replace system processor CPU 2.
Go to "5104-22C or 9006-22C locations" on
page 63 to identify the physical location and
removal and replacement procedure. This ends
the procedure.
Replace system processor CPU 1. If replacing the
system processor CPU 1 does not resolve the
problem, replace system processor CPU 2.
Go to "9006-12P locations" on page 75 to
identify the physical location and removal and
replacement procedure. This ends the
procedure.
Replace system processor CPU 1. If replacing the
system processor CPU 1 does not resolve the
problem, replace system processor CPU 2.
Go to "9006-22P locations" on page 91 to
identify the physical location and removal and
replacement procedure. This ends the
procedure.
Beginning troubleshooting and problem analysis 57