Resolving A Vga Monitor Problem; Resolving An Operating System Boot Failure - IBM Power System Series Problem Analysis, System Parts, And Locations

This ends the procedure.

Resolving a VGA monitor problem

Learn how to identify the service action that is needed to resolve a video graphics array (VGA) monitor
problem.
Procedure
1. Is the system powered on and is the VGA monitor connected to the VGA display port, but no video is
displayed?
If
Yes:
No:
2. Complete the following steps, one at a time until the problem is resolved:
a) Ensure that the VGA cable is properly seated to the server port and to the monitor port.
b) Verify that your monitor and your VGA cable are working properly by testing them on a system that
is known to be working properly. If the monitor or the VGA cable does not work properly, replace it.
c) Verify that the system is powered on by activating a serial over LAN (SOL) session through the
baseboard management controller (BMC). If the system is not active, go to "Resolving a system
firmware boot failure" on page 5.
d) Replace the system backplane.
• If your system is a 5104-22C or 9006-22C, go to "5104-22C or 9006-22C locations" on page
63 to identify the physical location and the removal and replacement procedure.
• If your system is a 9006-12P, go to "9006-12P locations" on page 75 to identify the physical
location and the removal and replacement procedure.
• If your system is a 9006-22P, go to "9006-22P locations" on page 91 to identify the physical
location and the removal and replacement procedure.
This ends the procedure.

Resolving an operating system boot failure

Learn how to identify the service action that is needed to resolve a failure while booting your operating
system.
Procedure
1. Was the system recently installed, serviced, moved, or upgraded?
If
Yes:
No:
2. Are you booting the operating system from a network location?
If
Yes:
No:
3. Complete the following actions, one at a time until the problem is resolved:
Then
Continue with the next step.
This ends the procedure.
Then
Ensure that all cables are properly seated in the connection path to the designated
boot device. This ends the procedure.
Continue with the next step.
Then
Continue with the next step.
Continue with step "4" on page 8.
Beginning troubleshooting and problem analysis 7