IBM Power System Series Problem Analysis, System Parts, And Locations page 26

Table 3. Resource names, examples, and service procedures for different types of operating system
logs.
Resource name
eth1, eth2, eth3,
enPxxxxx, where xxxxx
indicates the network
port.
mlx5_core
tg3
nvme
sda, sdb, sdc
EEH
3. Are all of the adapters in the system missing or failed?
If
Yes:
12 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and
9006-22P
Example of a log
requiring a service
action
Failed to re-
initialize device
Link Down
health_care:
handling bad
device here
PCI I/O error
detected.
Link is Down
Failed status:
ffffffff, reset
controller
FAILED Result
Detected error on
PHB#xxx, where xxx is
the PHB number.
xxx has failed 6
times in the last
hour and has been
permanently
disabled, where xxx
is the PCI bus number.
Then
Perform the following actions, one at a time, until the problem is resolved:
a. Ensure that the PCIe risers are fully seated in the system.
b. Replace system processor CPU 1.
c. Replace the system backplane.
• If your system is a 5104-22C or 9006-22C, go to "5104-22C or 9006-22C
locations" on page 63 to identify the physical location and the removal and
replacement procedure.
Type of problem
Network
Network
Network
NVMe Flash adapter
Storage
PCIe bus or adapter
PCIe bus or adapter
Service procedure
Go to "Resolving a
network adapter
problem" on page 13.
Go to "Resolving a
network adapter
problem" on page 13.
Go to "Resolving a
network adapter
problem" on page 13.
Go to "Resolving an
NVMe Flash adapter
problem" on page 15.
Go to "Resolving a
storage device
problem" on page 15.
Resolve any device
driver errors that are
related to I/O and that
occurred near the time
of this operating system
log entry.
Ensure that the correct
device drivers are
properly installed for
the device. If the
problem persists,
replace the adapter in
the PCIe slot that is
specified in the
operating system log
entry.