Identifying Service Action Keywords In System Event Logs - IBM Power System Series Problem Analysis, System Parts, And Locations

identified in step "13" on page 22. The SEL record ID is indicated by the leftmost digits of the SEL.
Use the ipmitool command to display SEL details for each SEL record ID that you recorded.
• To display SEL details by using an in-band network, use the following command:
ipmitool sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
• To display SEL details remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP address or BMC
hostname> sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
The sensor ID field contains sensor information in the format sensor name (sensor ID). Record the
sensor name, sensor ID, and event description. Then, use this information to determine the service
action to perform:
• If your system is a 5104-22C, 9006-12P, 9006-22C, or 9006-22P, go to "Identifying a service
action by using sensor and event information for the 5104-22C, 9006-12P, 9006-22C, or
9006-22P" on page 24.
This ends the procedure.

Identifying service action keywords in system event logs

System event logs (SELs) that have Asserted and any of the keywords indicated below in the description
require a service action.
Temperature and voltage service action keywords
• Transition to Critical from Less Severe
• Transition to Critical from Non-recoverable
• Transition to Non-recoverable
• Transition to Non-recoverable from Less Severe
Backplane service action keywords
• State Asserted
Chassis service action keywords
• General Chassis intrusion
Fan service action keywords
• Transition to Critical from Less Severe
• Transition to Non-recoverable from Less Severe
• Transition to Critical from Non-recoverable
• Device Removed / Device Absent
• Transition to degraded
• Install error
• Redundancy lost
• Non-redundant insufficient resources
Memory service action keywords
• Configuration Error
Beginning troubleshooting and problem analysis 23