Checkout Procedure - IBM x3250 M2 Problem Determination And Service Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
I9990301 Hard disk drive boot sector error.
I9990305 An operating system was not found.
I9990650 AC power has been restored.

Checkout procedure

The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the server.
112
IBM System x3250 M2 Types 4190, 4191 and 4194: Problem Determination and Service Guide
Action
1. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
d. (Trained service technician only) System
board
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
c. (Trained service technician only) System
board
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components:
a. Hard disk drive
b. CD or DVD drive and cables
c. (Trained service technician only) System
board
4. Replace the components listed in step 3 one at a
time, in the order shown, restarting the server
each time.
1. Check the power cables.
2. Check for interruption of the power supply.