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To troubleshoot a Windows NT host on the LAN:
1.
Stop the erpcd service from the Control Panel. Then open a
DOS command shell and manually start erpcd with the -D5
option.
Running erpcd with the -D5 option invokes a very
thorough debug mode that can take a considerable
amount of time to complete.
2.
Put the RAC into Monitor mode. (This resets the RAC, so
warn users before you do this.)
3.
At the monitor prompt, enter:
monitor:: boot -v
When the RAC boots in Monitor mode, the console terminal displays the
load server host's IP address, and indicates whether it receives a response
to its open file request and to any of its read file requests. The host's
progress report indicates receipt of any file server requests and its
responses to such requests.
The host displays the message erpc_return 0 if it successfully receives a
request and is sending out an affirmative response. If any RAC-related
files are missing or cannot be installed, contact the Technical Solutions
Center.
Installing the Model 8000 Remote Access Concentrator
Chapter 4
Troubleshooting Procedures
4-17
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