Documentation Feedback; Requesting Technical Support - Juniper SRX100 Hardware Manual

SRX100 Services Gateway Hardware Guide
Copies of the Management Information Bases (MIBs) available in a software release
are included on the documentation CDs and at

Documentation Feedback

We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
techpubs-comments@juniper.net, or fill out the documentation feedback form at
http://www.juniper.net/techpubs/docbug/docbugreport.html
to include the following information with your comments:

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support
contract, or are covered under warranty, and need postsales technical support, you
can access our tools and resources online or open a case with JTAC.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
the following features:
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Documentation Feedback
Document name
Document part number
Page number
Software release version (not required for Network Operations Guides [NOGs])
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide, located at
http://www.juniper.net/customers/support/downloads/710059.pdf
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
JTAC Hours of Operation—The JTAC centers have resources available 24 hours
a day, 7 days a week, 365 days a year.
Find CSC offerings:
http://www.juniper.net/customers/support/
Search for known bugs:
http://www2.juniper.net/kb/
Find product documentation:
Find solutions and answer questions using our Knowledge Base:
http://kb.juniper.net/
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
http://www.juniper.net.
. If you are using e-mail, be sure
.
http://www.juniper.net/techpubs/
.