User Guide - Xerox B1025 User Manual

Probable Causes
The printer is busy.
The printer cable is disconnected.
P P r r i i n n t t e e r r M M a a k k e e s s U U n n u u s s u u a a l l N N o o i i s s e e s s
Probable Causes
There is an obstruction or debris inside the printer.
C C o o n n d d e e n n s s a a t t i i o o n n h h a a s s F F o o r r m m e e d d I I n n s s i i d d e e t t h h e e P P r r i i n n t t e e r r
Moisture can condense inside a printer when the humidity is above 85% or when a cold printer is in a
warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated
quickly.
Solutions
• Determine if a previous print job is the problem.
On your computer, to delete all print jobs in the
print queue, you can use the Printer Properties
feature.
• Load paper in the tray.
• At the printer control panel, press the Job Status
button. If the print job is not in the Active Jobs or
Completed Jobs list, check the Ethernet
connection between the printer and computer.
Power off the printer, then power it on again.
• At the printer control panel, press the Job Status
button. If the print job is not in the Active Jobs or
Completed Jobs list, check the USB connection
between the printer and computer. Power off the
printer, then power it on again.
• At the printer control panel, press the Job Status
button. If the print job is not in the Active Jobs or
Completed Jobs list, check the Ethernet
connection between the printer and computer.
Power off the printer, then power it on again.
• At the printer control panel, press the Job Status
button. If the print job is not in the Active Jobs or
Completed Jobs list, check the USB connection
between the printer and computer. Power off the
printer, then power it on again.
Solutions
1 Power off the printer.
2 Remove the obstruction or debris.
Note:
If you cannot remove the
obstruction or debris, contact your
Xerox ® representative.
Xerox ® B1025 Multifunction Printer
Troubleshooting
131

User Guide