Xerox B1025 User Manual page 6

Routine Maintenance Items........................................................................................... 121
Toner Cartridges ............................................................................................................ 122
Drum Cartridges ............................................................................................................ 124
Recycling Supplies.......................................................................................................... 124
Moving the Printer ............................................................................................................... 125
Viewing Billing Meter Information ....................................................................................... 126
7 Troubleshooting ................................................................................................................... 127
General Troubleshooting ...................................................................................................... 128
Restarting the Printer ..................................................................................................... 128
Printer Fails to Power On ................................................................................................ 128
Printer Resets or Powers Off Frequently .......................................................................... 128
Document Prints from the Wrong Tray ........................................................................... 129
Automatic 2-Sided Printing Problems ............................................................................. 129
Paper Tray Fails to Close................................................................................................. 129
Printing Takes Too Long ................................................................................................. 130
Print Job Fails to Print..................................................................................................... 130
Printer Makes Unusual Noises ........................................................................................ 131
Condensation has Formed Inside the Printer .................................................................. 131
Toner Cartridge Status Messages ................................................................................... 132
Drum Cartridge Status Messages ................................................................................... 132
Paper Jams .......................................................................................................................... 133
Minimizing Paper Jams .................................................................................................. 133
Locating Paper Jams ...................................................................................................... 134
Clearing Paper Jams ...................................................................................................... 135
Troubleshooting Paper Jams .......................................................................................... 150
Print-Quality Problems.......................................................................................................... 152
Controlling Print Quality................................................................................................. 152
Solving Print-Quality Problems ....................................................................................... 152
Copy and Scan Problems ...................................................................................................... 156
Fax Problems ....................................................................................................................... 157
Problems Sending Faxes................................................................................................. 157
Problems Receiving Faxes............................................................................................... 158
Getting Help ........................................................................................................................ 160
Control Panel Messages ................................................................................................. 160
Using the Integrated Troubleshooting Tools .................................................................. 160
Available Information Pages .......................................................................................... 161
Online Support Assistant................................................................................................ 162
More Information .......................................................................................................... 162
A Specifications........................................................................................................................ 165
Printer Configurations and Options ...................................................................................... 166
Available Configurations ................................................................................................ 166
Standard Features.......................................................................................................... 167
Physical Specifications ......................................................................................................... 169
Weights and Dimensions................................................................................................ 169
6 Xerox ® B1025 Multifunction Printer
User Guide