Online Support Assistant - Xerox B1025 User Manual

Troubleshooting
Information Page
Fax Protocol Report
Fax Receive Report
Fax Transmission Report
Group Address Book
Junk Fax Report
Last 40 Error Messages Report
Local Address Book
Pending Jobs Report
User Authentication Report
For information on how to print information pages, refer to
Pages.
O O n n l l i i n n e e S S u u p p p p o o r r t t A A s s s s i i s s t t a a n n t t
The Online Support Assistant provides instructions and troubleshooting help to solve your printer
problems. For example, you can find solutions for print-quality problems, paper jams, and software
installation issues.
To access the Online Support Assistant, go to www.xerox.com/office/B1022_B1025support.
M M o o r r e e I I n n f f o o r r m m a a t t i i o o n n
You can obtain more information about your printer from these sources:
Resource
Installation Guide
Other documentation for your printer
Technical support information for your
printer, including online technical
162 Xerox ® B1025 Multifunction Printer
User Guide
Description
The Fax Protocol Report provides fax control field
data, fax information field data, and Send/Receive
information.
The Fax Receive Report provides a record of faxes
received.
The Fax Transmission Report provides a record of
faxes sent.
The Group Address Book displays contents of the
Group Address Book, including group number, group
name, user name, and email address.
The Junk Fax Report displays a record of junk faxes
received and the numbers from which they were sent.
The Last 40 Error Messages Report is a log of the last
40 error messages, with number, code, name, date,
and time.
The Local Address Book displays contents of the local
address book.
The Pending Jobs Report provides a record of
pending outbound and inbound jobs.
The User Authentication Report provides a list of
authenticated users and login IDs.
Accessing and Printing the Information
Location
Packaged with the printer and can be downloaded at
www.xerox.com/office/B1022_B1025docs
www.xerox.com/office/B1022_B1025docs
www.xerox.com/office/B1022_B1025support