General Troubleshooting; User Guide - Xerox B1025 User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. You can resolve some
problems by simply restarting the printer.
R R e e s s t t a a r r t t i i n n g g t t h h e e P P r r i i n n t t e e r r
To restart the printer, refer to
Note: If restarting the printer does not resolve the problem, refer to
and Printer Resets or Powers Off
P P r r i i n n t t e e r r F F a a i i l l s s t t o o P P o o w w e e r r O O n n
Probable Causes
The printer is not powered on.
The power cord is not plugged into the
outlet correctly.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match
the printer specifications.
Caution: Plug in the three-wire cord with grounding prong directly into a grounded AC outlet.
P P r r i i n n t t e e r r R R e e s s e e t t s s o o r r P P o o w w e e r r s s O O f f f f F F r r e e q q u u e e n n t t l l y y
Probable Causes
The power cord is not plugged into the outlet
correctly.
A system error occurred.
128 Xerox ® B1025 Multifunction Printer

User Guide

Powering the Printer On or
Frequently.
Solutions
Power on the printer. For details, refer to
On or Off.
Verify that the printer is powered down, then plug in the
power cord securely into the outlet. For details, refer to
Powering the Printer On or
• Plug in a different electrical appliance into the outlet, then
verify that the appliance operates properly.
• Try a different outlet.
Use a power source within the specifications for the printer.
For details, refer to
Off.
Off.
Powering the Printer On or
Solutions
Power off the printer. Before powering on the printer,
confirm that the power cord is plugged in correctly to
the printer and the outlet.
Power off the printer, then power it on again. To print
the Error History report, at the printer control panel,
press the Self Help (?) button. Scroll to and select
Error Messages, then touch Print. If the error
persists, contact your Xerox
Printer Fails to Power On
Powering the Printer
Off.
® representative.