Logging H.323 Or Sip Messages - Cisco TelePresence Server 7010 Product User Manual

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Logs
Logging H.323 or SIP messages
The
H.323/SIP log
page records every H.323 and SIP message received by or transmitted from the
TelePresence Server.
The H.323/SIP log is disabled by default because the volume of messages affects performance, but the
support team may ask you to enable it to assist in troubleshooting.
Click Enable H323/SIP logging to start recording these protocol messages. You can also Download
as XML for further processing or to send to support.
When you're satisfied that the issue is resolved, you should Disable H323/SIP logging and then Clear
log to avoid impacting the performance of the unit in future.
Cisco TelePresence Server Product User Guide
Page 123 of 151

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