Vertiv VP8641 Manual page 96

VERTIV INTELLIGENT RACK PDU
First, since the Vertiv Upgradeable PDU cannot use IMAP or Microsoft's proprietary MAPI/RPC Ex-
change/Outlook protocols to send messages, you will need to enable SMTP by setting up an "SMTP Send
Connector" in the Exchange server. More information on setting up an SMTP Send Connector in Ex-
change can be found at this Microsoft TechNet article:
brary/aa997285.aspx
Next: Your Exchange server may also need to be configured to allow messages to be "relayed" from the
monitoring unit. Typically, this will involve turning on the "Reroute incoming SMTP mail" option in the
Exchange server's Routing properties, then adding the PDU's IP address as a domain which is permitted
to relay mail through the Exchange server. More information about enabling and configuring SMTP relay-
ing in Exchange can be found at this Microsoft TechNet article:
brary/dd277329.aspx
The SMTP "AUTH PLAIN" and "AUTH LOGIN" authentication methods (also known as "Basic Authentica-
tion) for logging in to the server are often no longer enabled by default in Exchange; only Microsoft's pro-
prietary NTLM authentication method is enabled. The AUTH LOGIN method which the IMD PDU requires
can be re-enabled as follows:
1.
In the Exchange console under server configuration, select hub transport.
2.
Right-click the client server, and select properties.
3.
Select the authentication tab.
4.
Check the Basic Authentication checkbox.
5.
Uncheck the Offer Basic only after TLS checkbox.
6.
Apply or save these changes, and exit. Note that you may need to restart the Exchange service
after making these changes.
Finally, once you have enabled SMTP, relaying, and the AUTH LOGIN Basic Authentication method, you
may also need to create a user account specifically for the PDU to log into. If you have already created an
account prior to enabling the SMTP Send Connector, or you are trying to use an already-existing account
created for another user, and the PDU still cannot seem to connect to the Exchange server, the account
probably did not properly inherit the new permissions when you enabled them as above. This tends to
happen more often on Exchange servers that have been upgraded since the account(s) you are trying to
use were first created, but can sometimes happen with accounts when new connectors and plug-ins are
added regardless of the Exchange version. Delete the user account, then create a new one for the moni-
toring unit to use, and the new account should inherit the SMTP authentication and mail-relaying permis-
sions correctly.
If none of the above suggestions succeed in allowing your Vertiv Upgradeable PDU to send mail through
your Exchange server, then you may need to contact Microsoft's technical support for further assistance in
configuring your Exchange server to allow SMTP emails to be sent from a 3rd-party, non-W indows device
through your network.
NOTE
These suggestions only apply if you are using your own, physical Exchange
server! Microsoft's hosted "Office365" service utilizes a Start-TLS connection
and can be setup using the standard "Office365" email server settings in the
email configuration menu.
http://technet.microsoft.com/en-us/li-
http://technet.microsoft.com/en-us/li-
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