SolarEdge StorEdge SE5000-xxS0 series Installation Manual page 97

StorEdge-related Errors Codes
CPU v3.18
and below
186
196
96
Error code
LCD message
CPU v3.19
and above
3x6B Battery Comm Error
2xC4 Backup init over voltage
SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Cause and Troubleshooting
Check the wiring to the battery and the battery
o
DIP switch configuration (refer to Connecting to the
Battery on page 26 and DIP Switch Setup on page 28.
Check the termination DIP switches on the inverter
o
communication board (refer to DIP Switch Setup on
page 28 .
Check the battery setup in the RS485-Conf screen
o
(refer to Configuring the RS485 Bus for Battery and
Meter Connection on page 67).
External voltage source on backed-up loads when
operating in Backup mode.
Disconnect all external voltage sources on backed-up
o
loads.
If problem persists, contact SolarEdge Support.
o