Welch Allyn Acuity Directions For Use Manual page 167

Directions for use
Printing
Table 18. Troubleshooting printing
Problem
There is a delay in the Virtual Monitor or
Waveform Window data display when a
printout takes place. Is any data lost?
In snapshots or alarm prints, sometimes four
or five waveforms are printed, and sometimes
three waveforms are printed.
An alarm print or snapshot doesn't include a
vital signs summary, even though an NIBP
measurement was taken within the last eight
hours.
I expected a printout to occur at the central
station, but it did not occur.
Or
appears on the map at the central
station area.
An alarm is suspended and an alarm print
occurs. Then another vital sign alarm occurs
for the patient, but no an alarm print occurs.
Chapter 10 Troubleshooting and maintenance
Explanation
No data is lost.
Although a Virtual Monitor can show up to three waveforms at once, if
additional waveforms are turned on for display, all are printed.
When over three waveforms are printed on an alarm print or snapshot,
there is no room left on the printout for a vital signs summary.
If you prefer to receive a vital signs summary, turn off additional
waveforms in the Virtual Monitor by clicking MAIN MENU, MORE,
WAVE SEL, NEXT (if necessary), CHANGE.
Check for various causes
1. Ensure that the printer is turned on and supplied with paper and
toner.
2. Ensure that the printer's On Line light is illuminated.
3. Click or on the map at the central station location to
open the Central Station Printers window.
4. If any print job has beside it, the job is corrupted due to a
system configuration problem.
(a) Click the job.
(b) Click Delete, and then click Delete Selection.
(c) Contact Welch Allyn Technical Services, if necessary.
5. If appears in the lower left corner of the window,
click to open the Printers View.
6. Check for a printer with a problem message, and fix the problem.
Printers with a stop-sign icon have been disabled.
7. If the printer was disabled, click the printer name, and then click
Enable.
If an alarm is suspended and the Acuity System generates an alarm
print, and then a new alarm occurs for the patient during the
suspension period, a new alarm print does not occur.
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