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Fault Message
034 RIBBON STALL
TIMEOUT
CHECK RIBBON
037 STACKER JAM
TIMEOUT
CHECK STACKER
038 STACKER FULL
TIMEOUT
CHECK STACKER
039 STACKER FAULT
TIMEOUT
CHECK STACKER
041 BUFFER OVERFLOW
042 CUSTOM SET DOES
NOT EXIST
SAVE FIRST
043 CUSTOM SET
ALREADY EXISTS
DELETE FIRST
044 EC FIRMWARE/
HARDWARE ERROR
Table 12: Fault Messages
Operator
Explanation
Correctable?
Yes
A timeout message is
sent to the host if no
ribbon movement has
occurred 5 seconds if
Stop was not pressed to
clear the fault.
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker jam
fault.
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker full
fault.
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker fault.
Yes
Host sends data after the
printer buffer is full.
(Serial interface.)
Yes
This custom
configuration set does
not exist.
Yes
Custom set is write–
protected.
No
Fatal firmware error on
the controller board.
Fault Correction Procedure
Solution
Make sure the ribbon is not
twisted and the forms
thickness lever is set to
match thickness of media
being used. If fault
reoccurs, contact your IBM
service representative.
Clear stacker jam and
reload paper. See
Operator's Guide for
procedure.
Remove paper from the
stacker.
Check for obstructions in
the stacker area. If fault
persists, contact your IBM
service representative.
Check printer serial port
configuration setup.
Ensure that the Data
Terminal Ready setting
matches both host and
printer settings.
Save the custom set. Refer
to "" on page 94.
Delete existing set, then
save new set.
Contact your IBM service
representative.
279
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