Troubleshooting - Lightspeed Redcat Access User Manual

TROUBLESHOOTING

Note: Most problems are directly related to low battery power. Please run through the
"Battery Check" items first. For remaining troubleshooting, use known good, fully-charged
batteries.
PROBLEM: Most Problems are related to low battery power.
SOLUTION: Battery Check
• Confirm batteries are charged each night. A blinking red light on the power button
indicates a low battery.
• Confirm proper batteries are used. The Flexmike requires the Lightspeed NH2.4V
rechargeable battery pack. The Sharemike requires the Lightspeed BA-NH2APK
rechargeable battery pack.
• Make sure the microphones obtain a full charge. A full charge takes 8-9 hours.
• When charging the transmitter, ensure the blue status light and the red charging light
turn on. The green light will turn on when a full charge is reached.
PROBLEM: Microphone doesn't indicate a "Ready" signal (solid blue or red light)
SOLUTION: Follow these steps to ensure the system is ready to use.
• Ensure the power button on the microphone is turned on. Once turned on, the blue
light should begin blinking.
• Power the microphone off, then on again after a few seconds. Wait for up to 30
seconds for the blue light to turn solid, indicating READY for operation.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to eliminate low volume or feedback.
• Check microphone volume level on the optional Activate or the Media Connector. If
the volume is too high, feedback will occur. Adjust accordingly.
• Check input volume level on the optional Activate or the Media Connector. If the
volume is too high, feedback will occur. Adjust accordingly.
• Adjust the volume level on the Flexmike.
PROBLEM: No Sound From speaker and wireless components.
SOLUTION: Follow these steps to produce sound from Topcat.
• Confirm that the blue POWER light located on the speaker panel of the Topcat is on.
• Confirm the microphone is powered on and linked to the Topcat. The mic 1 status
light will be green on the Topcat speaker panel indicating the microphone is linked.
• Confirm that the microphone is turned on. There will be a solid blue light on the top
of microphone to indicate it is powered on and ready.
• Confirm that microphone is not muted. A solid red light on MIC 1 or MIC 2 light at the
top of microphone will indicate it is muted.
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