Section 4; Troubleshooting; Common Problems And Solutions - Lightspeed Redcat User Manual

SECTION 4:

TROUBLESHOOTING

COMMON PROBLEMS AND SOLUTIONS

Note: Most problems are directly related to low battery power. Please run
through the "Battery Check" items first. For remaining troubleshooting, use
known good, fully-charged batteries.
ALL PROBLEMS:
Most Problems are
related to low battery power.
SOLUTION:
Battery Check
batteries are charged
• Confirm
each night.
• Confirm proper batteries are used.
Redmike
The requires the Lightspeed
NH2A27 rechargeable sensing battery
for proper charging. The
Share uses the NH2APK rechargeable
battery pack.
sure the microphones are
• Make
turned off while charging so a full
charge is attained. Full charge will
last eight hours.
the battery contacts. Clean
• Inspect
and adjust if necessary.
PROBLEM: Hearing Static
SOLUTION:
Follow these steps to
eliminate static.
Redcat is in optimum location
• Ensure
(refer to Redcat placement in
manual). A Redcat will cover a 1200
sq. ft. enclosed classroom.
• Ensure that no other
Redmike
Share is operating on the
same channel.
the optional iR media connection
• If
is in use, set the microphone to
Channel A.
If you review these instructions and still have questions, write down the
serial number and model number of your system and call Lightspeed
Technical Services at 800.732.8999, 5 a.m. – 5 p.m., PST. Customers outside
the U.S. should contact their local reseller.
Redmike
Redmike
/
PROBLEM:
Low Volume or Feedback
SOLUTION:
Follow these steps to
eliminate low volume or feedback.
• microphone is positioned
Ensure
appropriately, just below the collar
bone.
volume level on the amplifier.
• Check
If the volume is too high, feedback
will occur. Adjust accordingly.
the volume level on the back
• Adjust
Redmike
of the optional
• Turn up the volume on the Redcat if
volume seems too low. If feedback
occurs, try turning down the volume
on the Redcat.
PROBLEM:
No Sound From Speaker
SOLUTION:
Follow these steps to
produce sound from speakers.
the Redcat on. Confirm that the
• Turn
POWER light located on the front
panel is on.
signal is being received at
• Confirm
the Redcat. The audio signal light will
be red indicating a signal is being
received.
that Redmike is turned on.
• Confirm
There will be a blue LED on
the microphone to indicate it is
powered on.
VC.
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