Warranty, Safety - Lightspeed Redcat Access User Manual

SECTION 5:
WARRANTY, SAFETY &
SPECIFICATIONS
FIVE-YEAR LIMITED WARRANTY
Lightspeed Classroom Audio Access Systems are guaranteed against malfunction due to
defects in materials and workmanship for a period of FIVE (5) YEARS, beginning at the
date of the purchase invoice. If such malfunction occurs, the product will be repaired
or replaced (at Lightspeed's option) without charge during the warranty period.
Lightspeed's Warranty Exchange Program applies to all classroom audio systems within
the five (5) year warranty period. If a classroom audio product or component has an
issue that requires service, a refurbished replacement will immediately be sent to the
customer to minimize downtime. Customers will receive the exchange product(s) or
component(s) within 2-3 days. A prepaid return label will be included with exchanged
products so original malfunctioned equipment can be returned to Lightspeed. Any
exchanged equipment will remain covered under the original five (5) year warranty.
1. Warranty on Access transceivers is FIVE (5) YEARS.
2. Warranty on Lightspeed NiMH rechargeable batteries is one (1) year.
3. A prepaid shipping label will be provided by Lightspeed for warranty repairs within
the United States. Customers outside the U.S. should refer to the Lightspeed website
(www.lightspeed-tek.com) for warranty repair instructions.
4. Warranty does not extend to finish, appearance items, or malfunctions due to abuse
or operation other than specified conditions, nor does it extend to incidental or
consequential damages. Repair by other than Lightspeed or its authorized service
agencies will void this warranty. Information on authorized service agencies is
available from Lightspeed Technologies, Inc.
Our Service Department (800.732.8999, 5 a.m. – 5 p.m., PST) will handle all your repair/
replacement needs. Customers outside the U.S. should contact their local reseller.
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