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Action
Check the time and time zone setting on the monitored device. If the time zone is set using a time server
or DHCP, verify that the time server or DHCP is correctly configured and set to the appropriate time.
This issue does not affect service delivery by Hewlett Packard Enterprise or a Hewlett Packard Enterprise
Authorized Service Partner because the host server time is used as a reference.
iLO Federation issues
Query errors occur on iLO Federation pages
Symptom
When you open an iLO Federation page, iLO peers and associated data might be missing from the page,
and the following error is displayed:
Errors occurred during query, returned data may be incomplete or inconsistent.
Cause
This error might occur when a network communication error, configuration problem, or failed iLO system
prevents the retrieval of data from all systems in an iLO Federation group.
Action
•
Wait for twice the configured Multicast Announcement Interval, and then refresh the iLO Federation
page.
If an iLO system was reconfigured and can no longer communicate with the local iLO system, it will be
dropped from its peer relationships after they expire.
•
Check the Multi-System Map page for errors.
This page can help you identify communication problems between iLO peers.
•
If you are using server blades in a BladeSystem enclosure, verify that Enclosure iLO Federation
Support is configured on the Enclosure Settings > Network Access > Protocols page in the
Onboard Administrator web interface.
You must have Onboard Administrator 4.11 or later to configure this setting.
This configuration is required to allow peer-to-peer communication between the server blades in an
enclosure.
•
Verify that the switches in the network are configured to allow communication between iLO peers.
•
If you changed the network routes, subnet mask, IP address, or HTTP port for an iLO peer, verify that
the peer has a communication path to the local iLO system.
•
Ensure that a communication path exists between the local iLO system and the peer with the error.
An intermediate firewall or a change to the iLO network configuration and HTTP port setting might
block communication between the local iLO system and the peer.
A timeout error is displayed on the iLO Multi-System Map page
Symptom
The Multi-System Map page displays a Timed Out error for a peer of the local iLO system.
iLO Federation issues
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Table of Contents
Troubleshooting
