HP HPE iLO 5 User Manual page 13

Resetting iLO to the factory default settings (iLO 5 Configuration Utility)...................... 359
Generating an NMI....................................................................................................................360
Troubleshooting.................................................................................. 361
Using the iLO Virtual Serial Port with Windbg...........................................................................361
Using the Server Health Summary........................................................................................... 362
Server Health Summary details..................................................................................... 363
Event log entries....................................................................................................................... 364
Incorrect time stamp on iLO Event Log entries.........................................................................364
USB key attached to iLO Service Port fails to mount................................................................364
IML troubleshooting links.......................................................................................................... 365
Login and iLO access issues.................................................................................................... 365
iLO firmware login name and password not accepted .................................................. 365
iLO management port not accessible by name..............................................................365
Unable to access the iLO login page ............................................................................ 366
Unable to connect to iLO after changing network settings.............................................366
Unable to return to iLO login page after iLO reset ........................................................ 367
An iLO connection error occurs after an iLO firmware update ...................................... 367
Unable to connect to iLO processor through NIC ......................................................... 367
Unable to log in to iLO after installing iLO certificate .................................................... 367
Unable to connect to iLO IP address ............................................................................ 368
iLO TCP/IP communication fails ....................................................................................368
Secure Connection Failed error when using Firefox to connect to iLO..........................368
Certificate error when navigating to iLO web interface with Internet Explorer............... 369
Certificate error when navigating to iLO web interface with Chrome............................. 370
Certificate error when navigating to iLO web interface with Firefox............................... 370
iLO login page displays a Website Certified by an Unknown Authority message.......... 371
iLO inaccessible on a server managed by HPE OneView ............................................ 371
Unable connect to an iLO system with the iOS mobile app........................................... 372
iLO responds to pings intermittently or does not respond..............................................372
Running an XML script with iLO fails............................................................................. 373
Directory issues.........................................................................................................................373
Logging in to iLO with Kerberos authentication fails...................................................... 373
iLO credential prompt appears during Kerberos login attempt ......................................374
iLO credential prompt appears during Kerberos login by name attempt .......................375
A directory connection to iLO ends prematurely ........................................................... 375
Configured directory user contexts do not work with iLO login ..................................... 375
iLO directory user account does not log out after directory timeout expires ................. 376
Failure generating Kerberos keytab file for iLO Zero Sign In configuration................... 376
Error when running Setspn for iLO Kerberos configuration .........................................376
OpenLDAP authentication fails when configured with nested groups or posixgroups... 377
iLO Zero Sign In fails after domain controller OS reinstall ............................................ 377
Failed iLO login with Active Directory credentials ......................................................... 377
Directory Server DNS Name test reports a failure......................................................... 378
Ping Directory Server test reports a failure.................................................................... 378
Connect to Directory Server test reports a failure.......................................................... 378
Connect using SSL test reports a failure........................................................................379
Bind to Directory Server test reports a failure................................................................ 379
Directory Administrator Login test reports a failure........................................................ 379
User Authentication test reports a failure....................................................................... 380
User Authorization test reports a failure.........................................................................380
Directory User Contexts test reports a failure................................................................ 380
LOM Object Exists test reports a failure.........................................................................381
Remote Console issues............................................................................................................ 381
iLO Java IRC displays red X when Firefox is used to run Java IRC on Linux client ..... 381
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