Clearing The Service Event Log; Remote Support Data Collection - HP HPE iLO 5 User Manual

Event ID Description
304 SAS Physical Drive Status Changed Event
305 ATA Disk Drive Status Changed Event
306 Fibre Channel Host Controller Status Changed Event
400 Memory Module Failed or Predicted to Fail Event
500 Storage System Fan Status Changed Event
501 Storage System Power Supply Status Changed Event
600 Uncorrectable Machine Check Exception Event

Clearing the Service Event Log

Prerequisites
Configure iLO Settings privilege
Procedure
1. Click Remote Support in the navigation tree, and then click the Service Events tab.
2. Click Clear Event Log.
iLO prompts you to confirm the request.
3. Click OK.
iLO notifies you that the service event log has been cleared.

Remote Support data collection

Use the Data Collections page to view information about the data that is sent to Hewlett Packard
Enterprise when a server is registered for remote support. You can also use this page to send data
collection information to Hewlett Packard Enterprise manually when a device configuration changes and
you do not want to wait for the next scheduled data collection transmission.
Data collection information
Depending on your remote support configuration, iLO or the Insight RS host server sends configuration
information to Hewlett Packard Enterprise for analysis and proactive services in accordance with your
warranty and service agreements.
• Insight Online direct connect—Data is transmitted every 30 days. You cannot edit or delete the data
collection schedule.
• Insight Remote Support central connect—The data transmission frequency is configured in the Insight
RS Console. For more information, see the Insight RS online help.
Active Health System reporting
Depending on whether you use Insight Online direct connect or Insight Remote Support central connect,
iLO or the Insight RS host server sends server health, configuration, and run-time telemetry information to
196 Clearing the Service Event Log