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ET635 User Manual
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the VTech phone during
the initialization and registration process. This data is entered on the web interface of the phone. Contact your
network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone's web interface. See "Opening the web
interface" on page 40 for more information.
2. Open Identity 1 and enter any additional login information you have received from your provider. See
"Identities/accounts" on page 89 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require settings
that are different from VTech's standard factory settings. Do not change the standard
configuration unless you know what you are doing. Expert help may be required.
Correcting the clock
The phone receives the time and date from your NTP time server. If the time and/or date on the display are
incorrect, you may need to set the correct time zone.
•
Changing the settings on the phone and on the web interface: See "Time zone" on page 93.
If the time is still incorrect, there may be a problem with the time server. Contact your network administrator or
your IP provider.
Default formats:
•
Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Time" on page 93.
•
Date. US date format MM/DD/YEAR, eg. 11/23/2018. Changing to European format
DD.MM.YEAR, e.g. 23.11.2018: See "Time" on page 93.
20
Setting up the Phone
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