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Summary of Contents for VTech CS6449
- Page 1 User’s manual w w w.v t e c h c a n a d a . c o m Models: CS6449/CS6449-2/ CS6449-3...
- Page 2 This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechcanada.com. ®...
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Page 3: Table Of Contents
Table of contents Getting started ......... 1 Find handset ........24 Chain dialing ........25 Parts checklist ........1 Telephone installation......2 Multiple handset use ..... 26 Handset battery installation ....3 Join a call in progress ...... 26 Handset battery charging ....4 Intercom........... - Page 4 Play your announcement ....45 Maintenance ........74 Delete your announcement ..... 45 About cordless telephones ....75 Answer on/off........46 The RBRC seal ......75 ® Call screening ........47 FCC, ACTA and IC regulations ..76 Number of rings ....... 47 Limited warranty ......
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Page 5: Getting Started
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Telephone base Corded handset Handset charger and charger adapter Telephone line cord Battery compartment cover Handset Battery... -
Page 6: Telephone Installation
Getting started Telephone installation Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Handset Battery Installation
Getting started Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. -
Page 8: Handset Battery Charging
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. -
Page 9: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, rotate the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Squeeze the tabs on the wall mount bracket as indicated by the arrows below. The wall mount bracket will be released from the tabletop position. Rotate it downward into wall mount position. Make sure the telephone line cord and power adapter cord are placed in the cavity in the middle of the wall mount bracket.
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Page 11: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If necessary, untie the bundled telephone line cord and power adapter cord. Push the telephone base up to remove it from the wall. Unplug the telephone line cord from the DSL filter or the telephone wall jack and route it out from the cavity. -
Page 12: Telephone Base Layout
Getting started Telephone base layout MENU/SELECT IN USE light Press to show the menu (page 12). On when the phone is in use, or when the answering system is While in the menu, press to select an item, or answering an incoming call. save an entry or setting. - Page 13 Getting started Telephone base layout MUTE TONE During a call, press to mute the Press to switch to tone microphone (page 21). dialing during a call if you have pulse service While the phone is ringing, (page 24). press to silence the base ringer temporarily (page 23).
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Page 14: Handset Layout
Getting started Handset layout CHARGE light On when the handset is charging in the handset charger (page 3). / /VOLUME (directory) Press to display the directory (page 35). Press to scroll up while in menus or lists. While entering names or numbers, press to move the cursor to the right. - Page 15 Getting started Handset layout CID/ /VOLUME (caller ID) Press to display the call log (page 40). Press to scroll down while in menus or lists. While entering names or numbers, press to move the cursor to the left. During a call or message playback, press to decrease the listening volume (pages 21 and 54).
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Page 16: Telephone Settings
Telephone settings Using the menu You can use the telephone base or a cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail indicators, key tone, CID time synchronization, home area code and dial mode. -
Page 17: Ringer Volume
Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. When the Call log ringer is off, appears on the screen. >Ringers Press MENU/ when the handset or the telephone SELECT base is not in use. to highlight >Ringers, then press Press >Ringer volume... -
Page 18: Lcd Language
Telephone settings LCD language You can select a language (English, French or Spanish) to >LCD language be used in all screen displays. Clr voicemail Press MENU/ when the handset or the telephone SELECT base is not in use. to highlight >Settings, then press Press LCD LANGUAGE /SELECT. -
Page 19: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset or the telephone base. If you turn the key tone off, there are no beeps when you press the handset or telephone base keys. Press MENU/ when the handset or the telephone SELECT... -
Page 20: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 21: Cid Time Synchronization
Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. Press MENU/ when the handset or the telephone SELECT Key tone base is not in use. >Set date/time to highlight >Settings, then press Press... -
Page 22: Dial Mode
>Tone /SELECT to save your selection and return to Press MENU the previous menu. You hear a confirmation tone. Website Use this feature to view the VTech website address. Settings >Website Press MENU/ when the handset or the telephone SELECT base is not in use. -
Page 23: Telephone Operation
Telephone operation Make a call Using a cordless handset: Press on the handset. /FLASH When you hear a dial tone, dial the number. Using the telephone base: /SPEAKER on the Lift the corded handset or press telephone base. When you hear a dial tone, dial the number. Predial a call Using a cordless handset: /DELETE or... -
Page 24: Answer A Call
Telephone operation Answer a call Using a cordless handset: or any dialing key (0-9, # or TONE ) to answer a call. Press /FLASH Using the telephone base: Lift the corded handset, or press /SPEAKER or any dialing key (0-9, # or TONE ) to answer a call. -
Page 25: Volume Control
Telephone operation Volume control To adjust the listening volume on a cordless handset: /VOLUME or VOLUME/ . During a call, press To adjust the listening volume at the telephone base: VOL or VOL . During a call, press • For the cordless handset, handset and speakerphone volume settings are independent. -
Page 26: Redial
Telephone operation Redial The last 20 telephone numbers dialed (up to 30 digits) are stored in the dialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the system memory. To review and dial a redial number: Using a cordless handset: Press REDIAL/ to enter the redial list. -
Page 27: Call Waiting
Telephone operation Call waiting If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call. /FLASH on the cordless handset or FLASH on the telephone base to •... -
Page 28: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TONE . -
Page 29: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. -
Page 30: Multiple Handset Use
Multiple handset use Join a call in progress Another handset or the telephone base can join you on an outside call. That call continues until all parties hang up. You can share an outside call with the telephone base and up to four handsets at the same time. You can buy additional expansion handsets (CS6400) for this telephone base. - Page 31 Multiple handset use To initiate an intercom call with a cordless handset: Press INT on your handset when not in use. • If you have only one handset, your handset shows Calling Calling base. The telephone base rings and shows base HANDSET is calling.
- Page 32 Multiple handset use Using the telephone base: Press INT on the telephone base when not in use. • If you have only one handset, the telephone base Calling shows Calling HANDSET. The handset rings and HANDSET shows Base is calling. •...
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Page 33: Answer An Incoming Call During An Intercom Call
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, you will hear an alert tone. Using a cordless handset: • To answer the call, press . The intercom call ends automatically. FLASH •... - Page 34 Multiple handset use To answer the call on the destination handset, press , press , INT, FLASH or any dialing key (0-9, TONE or #). The outside call is still on hold and both handsets display Intercom. You can now have a private intercom conversation.
- Page 35 Multiple handset use Using the telephone base: 1. During a call, press INT. • If you have only one handset, the outside call is put on hold and the telephone base shows Calling HANDSET. The handset rings and shows Base is calling. •...
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Page 36: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all handsets and the telephone base. Any modifications made on one device apply to all handsets and the telephone base. -
Page 37: Add A Directory Entry
Directory Add a directory entry Press MENU/ when the handset or the telephone base SELECT is not in use. Answering sys to scroll to >Directory, then press Press >Directory /SELECT. MENU Press to select >Add contact, then press /SELECT. MENU Review When ENTER NUMBER displays, use the dialing keys to >Add contact... - Page 38 Directory -OR- Use the dialing keys to enter a number (up to 30 digits) when the handset or /SELECT. The screen displays the telephone base is not in use. Press MENU ENTER NUMBER. • Press to move the cursor to the left or right. /DELETE or /CANCEL on the handset, or X/DELETE or •...
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Page 39: Review Directory Entries
Directory Review directory entries Directory entries appear alphabetically. Press / on the cordless handset or on the telephone base when not in use to show the first entry in the directory. -OR- Press MENU/ when the handset or telephone base is not in use, then SELECT press to scroll to >Directory. -
Page 40: Dial A Directory Entry
Directory Dial a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 35). To dial the displayed entry on the cordless handset, press FLASH -OR- /SPEAKER, or lift To dial the displayed entry on the telephone base, press the corded handset. -
Page 41: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 35). Press /SELECT. MENU /SELECT to highlight >Name. To edit the name, press MENU Mike Smith Use the dialing keys to edit the name. 800-267-7377 •... -
Page 42: Call Log
Call log About the call log This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 43: Call Log
Call log Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appear on the screen, it will not be saved in the call log. •... -
Page 44: Missed Call Indicator
Call log Missed call indicator When there are calls that have not been reviewed in the HANDSET call log, the screens display XX Missed calls. When you 6 Missed calls have reviewed all the missed calls, the missed call indicator goes away. -
Page 45: View Dialing Options
Call log View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store the new number to the directory. -
Page 46: Dial A Call Log Entry
Call log Dial a call log entry Using a cordless handset: 1. Search for the desired call log entry (see Review the call log on page 40). 2. When the desired entry displays, press to dial. FLASH Using the telephone base: 1. -
Page 47: Delete Call Log Entries
Call log Delete call log entries To delete one entry: Review >Del all calls Search for the desired call log entry (see Review the call log on page 40). Press /DELETE on the cordless handset or MUTE X/DELETE on the telephone base to delete the Review displayed entry. -
Page 48: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset or Play messages telephone base to turn on or off the answering system or >Answering sys message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and voice language. -
Page 49: Play Your Announcement
Answering system settings Play your announcement When the handset or the telephone base is not in use, press MENU/ SELECT to scroll to >Answering sys, then press /SELECT. Press MENU /SELECT again to select >Announcement. The system Press MENU announces, “To play, press 2. To record, press 7.” Press 2 to play the current announcement. -
Page 50: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When /ANS ON/OFF the answering system is turned on, the light on the telephone base turns on and ANS ON displays on the handset. /ANS ON/OFF On the telephone base, press to turn... -
Page 51: Call Screening
Answering system settings Call screening Use this feature to choose whether incoming messages can be Play messages heard when they are being recorded. >Answering sys When the handset or the telephone base is not in use, press MENU/ SELECT to scroll to >Answering sys, then press Press Answer ON/OFF /SELECT. -
Page 52: Remote Access Code
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. When the handset or the telephone base is not in use, press Answer ON/OFF MENU/ SELECT... -
Page 53: Voice Language
Answering system settings Voice language You can select English or French to be used for the voice prompts in your answering system. The voice language is preset to English. When the handset or the telephone base is not in use, press Answer ON/OFF MENU/ SELECT... -
Page 54: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types HANDSET of voice messages: those left on its built-in digital answering 1 New message system and those left with your telephone service provider’s ANS ON voicemail (fees may apply). -
Page 55: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 11 minutes. The actual recording time depends on individual message characteristics. -
Page 56: Temporarily Turn Off The Message Alert Tone
Answering system operation Temporarily turn off the message alert tone If the message alert tone is turned on (see page 48), the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except FIND HANDSET) temporarily silences the message alert tone. -
Page 57: Message Playback
Answering system operation Message playback When playback begins, the total number of old or new messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.”... -
Page 58: Delete All Old Messages
Answering system operation To play messages on a cordless handset: When the handset is not in use, press MENU/ SELECT /SELECT to select >Play messages. Press MENU • If you have either new or old messages, the messages play automatically. •... -
Page 59: Record, Play And Delete Memos
Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages (see Message playback on pages 53-54). -
Page 60: Message Window Displays
Answering system operation Message window displays Window display Description No message. The total number of old messages recorded. 1-99 The message number currently playing. If XX New messages displays on the screen at the same time, there are new messages or memos. If Rec mem full displays on the screen at the same time, the memory is full. -
Page 61: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 48 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code. -
Page 62: Appendix
Appendix Display screen messages The telephone number you have entered is already in the Already saved directory. The telephone base is on a call while in line power mode. BASE Check AC power The telephone base is calling the handset. Base is calling There are no entries in call log history. -
Page 63: Outside Call
Appendix Display screen messages The handset is calling the telephone base. HANDSET is calling (for models with one handset) Another system handset is calling (for intercom calls). HANDSET X is calling (for models with two or more handsets) There is a call coming in. Incoming call There are no registered handsets for the telephone base to Int requires... -
Page 64: Registration Failed
Appendix Display screen messages The cordless handset is paged by the telephone base. ** Paging ** The telephone base is paging the handset(s). Paging all handsets The handset is on a call. Phone The battery is very low. The handset should be charged. Place in charger Screen display before handset registration. -
Page 65: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the handset charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. -
Page 66: Handset Icons
Appendix Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The speakerphone is in use. The handset ringer is off. -
Page 67: Battery
Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (standby**) Up to seven days... -
Page 68: Expand Your Telephone System
Appendix Expand your telephone system Your telephone base can support up to 5 handsets. Each handset must be registered to the telephone base before use. The handset provided with your telephone system is already registered and named HANDSET. You can add new handsets (CS6400, purchased separately) to your telephone base. -
Page 69: Deregister Handsets
Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. -
Page 70: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. •... - Page 71 Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range.
- Page 72 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2).
- Page 73 Appendix Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
- Page 74 Appendix Troubleshooting My caller ID isn’t working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
- Page 75 Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
- Page 76 Appendix Troubleshooting New voicemail and show and I don’t know why. • Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them.
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Page 77: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 78: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 79: About Cordless Telephones
VTech product service centers. Please call ® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC... -
Page 80: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 81: Industry Canada
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. -
Page 82: Limited Warranty
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 83 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 84: Technical Specifications
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA... -
Page 85: Index
Index About cordless telephones 75 Handset battery installation 3 Add a directory entry 33–34 Handset icons 62 Add a handset 64 Handset layout 10–11 Alphabetical search 35 Handset lights 61 Announcement 44 Handset locator 24 Answer a call 20 Home area code 17 Answer on/off 46 Icons 62 Base layout 8–9... - Page 86 Index Parts checklist 1 Precautions for users of implanted cardiac pacemakers 74 Predial 19 Redial 22 Register a handset 64 Remote access 57 Remote access code 48 Review the call log 40 Ringer tone 13 Ringer volume 13 Safety instructions 73 Save a call log entry 42 Screen messages 43, 58 Share a call 26, 30, 31...
- Page 87 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. VTech is the registered trademark of VTech Holdings Limited.
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