VTech ErisTerminal SIP Deskset VSP736 Administrator And Provisioning Manual

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Page 1 ® ErisTerminal SIP Deskset VSP736 Administrator and Provisioning Manual Rev. 1.1 06/16...
Page 2: Table Of Contents
VSP736 Administrator and Provisioning Manual ONTENTS Preface ...................... 7 Text Conventions ........................ 8 Audience..........................8 Related Documents ......................8 Introducing the VSP736 ................9 About the VSP736 deskset....................10 Quick Reference Guide ....................11 Programmable Feature Keys.................... 13 Other possible programmable key settings ............14 LED Behavior ........................16 Programmable Hard Keys ....................
Page 3 VSP736 Administrator and Provisioning Manual Using the Web User Interface (WebUI) ................46 Status Page ........................49 System Status...................... 49 System Pages ........................50 SIP Account Management ................... 50 General Account Settings ................50 Dial Plan......................53 SIP Server Settings ..................54 Registration Settings ..................
Page 4 VSP736 Administrator and Provisioning Manual Basic Network Settings ................. 87 Advanced Network Settings................. 89 PC Port......................89 VLAN......................89 LLDP-MED ....................90 802.1x ......................90 Contacts Pages ........................ 91 Local Directory..................... 91 Create Local Directory Entry ................. 93 Directory Import/Export ................. 93 Blacklist ......................
Page 5 VSP736 Administrator and Provisioning Manual Certificates......................123 TR-069 Settings....................125 System Logs ......................126 Syslog Settings ...................126 Network Trace .....................127 Download Log .....................127 Provisioning Using Configuration Files..........128 The Provisioning Process ....................129 Resynchronization: configuration file checking..........130 VSP736 restart ....................130 Configuration File Types ....................131 Data Files........................132 Configuration File Tips and Security ................133 Guidelines for the MAC-Specific configuration file..........133...
Page 6 VSP736 Administrator and Provisioning Manual MAC-specific configuration file settings .............196 xml_app Module: XML Settings ..................198 system_event Module: Action URI Settings..............199 tr069 Module: TR-069 Settings..................201 tone Module: Tone Definition Settings ................203 profile Module: Password Settings .................209 General configuration file settings ..............209 MAC-specific configuration file settings .............209 page_zone Module: Paging Zone Settings..............210 phonelock Module: Phone Lock Settings ...............212...
Page 7: Preface
Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Page 8: Text Conventions
NAT traversal settings, and so on. As the VSP736 SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP736-specific configurations for optimal performance with those services.
Page 9: Introducing The Vsp736
VSP736 Administrator and Provisioning Manual H A P T E R VSP736 NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VSP736 SIP deskset. Please read this guide before attempting to configure the VSP736. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.
Page 10: About The Vsp736 Deskset
VSP736 Administrator and Provisioning Manual About the VSP736 deskset The VTech VSP736 SIP deskset is a full-featured business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP736 enables you to make and receive calls as you would with any other business phone.
Page 11: Quick Reference Guide
VSP736 Administrator and Provisioning Manual Quick Reference Guide The controls you will need to use to configure the VSP736 manually are described below. MENU Press to display the phone menu. NAVIGATION KEY While in menus, press  or  to scroll through the menu, highlight items or change settings.
Page 12 VSP736 Administrator and Provisioning Manual Wall-mounting Desktop slots stand slots Handset jack Ethernet port PC port Power jack Reserved for future use Back to Contents Introducing the VSP736...
Page 13: Programmable Feature Keys
VSP736 Administrator and Provisioning Manual Programmable Feature Keys The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu >...
Page 14: Other Possible Programmable Key Settings
VSP736 Administrator and Provisioning Manual Other possible programmable key settings  Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off. When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay.  Call Forward Busy—Turns Call Forward Busy (CFB) on and off.
Page 15 VSP736 Administrator and Provisioning Manual  Phone Lock—Locks the phone or enables the user to unlock the phone with a PIN. See the phone lock section.  Flash—Performs a hook flash, as defined in “Programmable Feature Keys” on page  XML App—Displays a user-initiated (pulled) XML-based screen or menu.
Page 16: Led Behavior
VSP736 Administrator and Provisioning Manual LED Behavior The programmable feature keys have LEDs that indicate various states. Table 3. VSP736 LED behavior Key function LED Activity Description Account Flashing ORANGE Account not registered Steady GREEN Dialing or on a call Quickly flashing GREEN Ringing incoming call Slowly flashing GREEN...
Page 17: Programmable Hard Keys
VSP736 Administrator and Provisioning Manual Programmable Hard Keys Some of the deskset hard keys can be programmed for functions different from the factory default functions. Programming is done using the WebUI or the configuration file. The following hard keys are programmable: ...
Page 18: Network Requirements
VSP736 Administrator and Provisioning Manual Network Requirements A simple VSP736 SIP deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s). The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
Page 19: Vsp736 Configuration Methods
VSP736 Administrator and Provisioning Manual VSP736 Configuration Methods You can configure the VSP736 using one of the following methods:  From the VSP736 itself, using the menus. The VSP736 menus are best suited to configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP736 menus include network settings, account settings, and provisioning settings.
Page 20: Adding A Custom Logo
Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 20. The default logo for bootup and idle mode is the vtech logo. 11:09pm 01/25/14 Line 1 Line...
Page 21: Customizing Soft Keys
VSP736 Administrator and Provisioning Manual Customizing Soft Keys Using the configuration file, you can select which soft keys can appear on the Idle screen, the Active Call screen, the Held Call screen, and the Live Dial screen. You can also specify the position of each soft key.
Page 22 VSP736 Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Settings Settings Call Active Blank Park Call Park Hold Hold Private Hold Priv Hold Transfer Transfer Conference Conf Flash Flash Handset pickup HS Pickup Record Record Call Held...
Page 23: Custom Soft Key Configuration File Settings
VSP736 Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Live Dial Blank Directory Directory Call Log Call Log Redial Redial Messages Message Dial Dial Input (letter/number selection) Cancel Cancel Backspc Backspc Custom soft key configuration file settings The custom soft keys parameters are included in the "softkey"...
Page 24: Using An Sd Card
VSP736 Administrator and Provisioning Manual Using an SD card The micro SD card slot on the back of the VSP736 provides the following features:  Local call recording—allows the user to record a two-way conversation during a call. The recording is stored in the available memory of the SD card. You can configure local call recording on the desket menu, WebUI, and configuration file.
Page 25 VSP736 Administrator and Provisioning Manual User settings 2.Display 3.Audio 4.Programmable keys 5.DECT headset 6.DECT handset 7.SD card Back Select 4. On the SD card menu, press Eject SD card Total memory: 16GB Available memory: 7.2GB Back Eject 5. Wait for the message It is now safe to eject your SD card, and then press down on the SD card to release it.
Page 26: Configuration Using The Phone Menus
VSP736 Administrator and Provisioning Manual H A P T E R ONFIGURATION SING THE HONE ENUS The VSP736 Main Menu has the following sub-menus:  Features—manage calls, view and add directory entries, view call history, access messages, and use the speed dial menu. ...
Page 27: Viewing The Main Menu
VSP736 Administrator and Provisioning Manual Viewing the Main Menu To use the VSP736 menu: 1. When the VSP736 is idle, press MENU. The Main Menu appears. Main Menu 1.Features 2.Status 3.User settings 4.Admin settings Back Select   2. Press to highlight the desired sub-menu, and then press SELECT.
Page 28: Product Info
VSP736 Administrator and Provisioning Manual Status 1.Network 2.Line 3.Product Info 4.Cordless Accessories Back Select   3. On the Status menu, press to highlight the desired menu, and then press SELECT. The available status menus are listed in Table 5. Table 5.
Page 29 VSP736 Administrator and Provisioning Manual Table 5. Status menu summary Menu Information listed 3. Product Info  Model number  Serial number  MAC address  Boot version  Firmware version  V-Series  Hardware version  EMC version  NTP server 4.
Page 30: Viewing Line Status
VSP736 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Line LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6...
Page 31: Using The Admin Settings Menu
VSP736 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VSP736 is idle, press MENU.  The Main Menu appears. Main Menu 1.Features 2.Status 3.User settings 4.Admin settings Back Select  ...
Page 32 VSP736 Administrator and Provisioning Manual Table 7. Admin setting summary Setting Options 3. Provisioning 1. Server page 38 2. Login 3. Password 4. Security 1. Restriction Mode page 40 2. Enabling Web Server 5. Call Recording 1. Call Recording (Enabled, Disabled) Settings...
Page 33: Using The Network Setting Menu
VSP736 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VSP736. For more information about these settings, see “Basic Network Settings” on page 87 “Advanced Network Settings” on page To use the Network setting menu: ...
Page 34 VSP736 Administrator and Provisioning Manual IPv4 1.Mode 2.Set Static IP 3.Set Static DNS 4.Set PPPoE Back Select 2. With Mode selected, press Select . The Mode menu appears. Mode IP type: DHCP Cancel Save   3. Press to select the network mode for your network type, and then press Save DHCP (IPv4) or Auto (IPv6) is enabled by default, which means the VSP736 will get its IP address from the network.
Page 35 VSP736 Administrator and Provisioning Manual Set static IP Subnet Mask: Gateway: DNS 1: DNS 2: Cancel Backspc Add dot Save  3. Press and enter the Subnet Mask. Use the dial pad and the Add dot soft key to  ...
Page 36 VSP736 Administrator and Provisioning Manual To set PPPoE:   1. From the Network setting menu, press to highlight IPv4 (which must be in PPPoE mode), and then press SELECT. 2. Highlight Set PPPoE and then press SELECT. The Set PPPoE menu appears. Set PPPoE Username: Password:...
Page 37: Using The Line Menu
VSP736 Administrator and Provisioning Manual Using the Line menu Use the Line menu to configure line-specific settings for the phone. To use the Line setting menu:   1. From the Admin Settings menu, press to highlight Line, and then press SELECT. The Line menu appears.
Page 38: Using The Provisioning Menu
VSP736 Administrator and Provisioning Manual 3. Edit the Line settings using the dial pad and the soft keys available for each setting:  Backspc —deletes a character  —enables you to enter numbers, lower case letters, or upper case letters using the dial pad.
Page 39 VSP736 Administrator and Provisioning Manual The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.  3. Press to move to the next line and enter the Login ID for access to the provisioning server if it is not part of the server string.
Page 40: Using The Security Menu
VSP736 Administrator and Provisioning Manual Using the Security menu On the Security menu, you can configure the phone lock feature, and enable or disable the Web server. The Web server setting determines whether the embedded WebUI is available from the phone. The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code.
Page 41 VSP736 Administrator and Provisioning Manual Emergency Call Only locks out all outgoing calls except emergency calls.  Emergency numbers must match the Emergency Dial Plan, as configured under “General Account Settings” on page Incoming calls are still allowed for all modes. To use the Security menu: ...
Page 42 VSP736 Administrator and Provisioning Manual Enabling Web Server Enabling Web S...Enabled Cancel Save   5. Press to select Enabled or Disabled. 6. Press Save Back to Contents Configuration Using the Phone Menus...
Page 43: Using The Call Recording Menu
VSP736 Administrator and Provisioning Manual Using the Call Recording menu You can configure the call recording feature on the Call Recording Settings menu. On the Call Recording Settings menu you can enable and disable:  call recording  the call record tone (played over the line when recording begins and ends). If you attempt to enable Call Recording with no SD card inserted, the deskset displays a No SD card detected.
Page 44: Using The Edit Password Menu
VSP736 Administrator and Provisioning Manual Using the Edit password menu On the Edit password menu, you can reset the current User and Admin passwords. By default, after bootup, the phone alerts you if the default passwords (user password and admin password) are still in use. To reset User and Admin passwords: ...
Page 45: Using The Webui
VSP736 Administrator and Provisioning Manual H A P T E R SING THE The WebUI allows you to configure account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP736 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.
Page 46: Using The Web User Interface (Webui)
VSP736 Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VSP736 deskset. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP736 on the following pages: System Contacts...
Page 47 VSP736 Administrator and Provisioning Manual a. When the VSP736 is idle, press MENU. b. Press  to highlight Status, and then press SELECT. c. With Network highlighted, press SELECT. The Network screen appears. d. On the Network screen, highlight the IP version in use: IPv4 or IPv6 and then press SELECT.
Page 48 VSP736 Administrator and Provisioning Manual The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and used for automatically configuring phones.
Page 49: Status Page
VSP736 Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VSP736. System Status The System Status page shows:  General information about your device, including model, MAC address, and firmware version ...
Page 50: System Pages
VSP736 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See “sip_account Module: SIP Account Settings”...
Page 51 VSP736 Administrator and Provisioning Manual Setting Description User identifier Enter the User identifier supplied by your service provider. The User ID, also known as the Account ID, is a SIP URI field used for SIP registration. Note: Do not enter the host name (e.g. "@sipservice.com"). The WebUI automatically adds the default host name.
Page 52 VSP736 Administrator and Provisioning Manual Setting Description Unregister after reboot Enables the phone to unregister the account(s) after rebooting-before the account(s) register again as the phone starts up. If other phones that share the same account(s) unregister unexpectedly in tandem with the rebooting VSP736, disable this setting.
Page 53: Dial Plan
VSP736 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP736 should dial the number. There are three different types of dial plans available: general, Call Restriction, and Emergency.
Page 54: Sip Server Settings
VSP736 Administrator and Provisioning Manual Element Description (0:9) This is a substitution rule where the first number is replaced by the second. For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the substituted number (the first number) is empty, the second number is added to the number dialed.
Page 55: Registration Settings
VSP736 Administrator and Provisioning Manual Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds.
Page 56: Caller Identity Settings
VSP736 Administrator and Provisioning Manual Caller Identity Settings Setting Description Source Priority 1 Select the desired caller ID source to be displayed on the incoming call screen: “From” field or PAI (P-Asserted Identity) header. Source Priority 2 Select the lower-priority caller ID source. Audio Settings Setting Description...
Page 57: Quality Of Service
VSP736 Administrator and Provisioning Manual Setting Description Codec priority 6 Select the codec to be used sixth during a call if the previous codec fails. Codec priority 7 Select the codec to be used last during a call if the previous codec fails.
Page 58: Voice
VSP736 Administrator and Provisioning Manual Voice Setting Description Min Local RTP port Enter the lower limit of the Real-time Transport Protocol (RTP) port range. RTP ports specify the minimum and maximum port values that the phone will use for RTP packets. Max Local RTP port Enter the upper limit of the RTP port range.
Page 59 VSP736 Administrator and Provisioning Manual Setting Description Assignable to PFK? Parked Call Retrieval Enter the call park retrieval access code. Broadsoft and Asterisk/Metaswitch provide a feature access code for park retrieval. Voicemail Enter the voicemail access code. The code is dialed when the user selects a line from the phone's Message menu.
Page 60: Busy Lamp Field
VSP736 Administrator and Provisioning Manual Setting Description Assignable to PFK? Hunt Group Sign ON Enter the Comverse Hunt Group ON code. Supports value substitution. Hunt Group Sign OFF Enter the Comverse Hunt Group OFF code. Supports value substitution. Secretarial Filtering ON Enter the Comverse Secretarial Filtering ON code.
Page 61: Voicemail Settings
VSP736 Administrator and Provisioning Manual Voicemail Settings Setting Description Enable MWI When enabled, the account subscribes to the "message Subscription summary" event package. The account may use the User ID or the service provider's "Mailbox ID". Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI for the MWI subscription.
Page 62: Music On Hold Settings
VSP736 Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.
Page 63: Jitter Buffer
VSP736 Administrator and Provisioning Manual Jitter Buffer Setting Description Fixed Enable fixed jitter buffer mode. Fixed Delay (ms) If Fixed is selected, enter the fixed jitter delay. Adaptive Enable adaptive jitter buffer mode. Normal Delay (ms) If Adaptive is selected, enter the normal or “target” delay. Minimum Delay (ms) Enter the minimum delay.
Page 64: Call Settings
VSP736 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “call_settings Module: Call Settings” on page 181.
Page 65: Do Not Disturb
VSP736 Administrator and Provisioning Manual Do Not Disturb Setting Description Enable DND Turns Do Not Disturb on or off. Incoming calls When set to Show, the phone displays incoming call information while Do Not Disturb is on. When set to Reject, the phone rejects incoming calls without alerting the user.
Page 66: Custom Ringer
VSP736 Administrator and Provisioning Manual Setting Description Auto Redial Interval Sets the countdown timer until the user is prompted for the (secs) next dialing attempt. Auto Redial Repeat Sets how many auto redial attempts are made. Custom Ringer Setting Description Custom Ringer File Upload a custom ringer audio file.
Page 67: User Preferences
VSP736 Administrator and Provisioning Manual User Preferences On the User Preferences page, you can configure some basic settings for the phone and set hold reminder and call waiting settings. The User Preferences page is also available to phone users when they log on to the WebUI. The user preference settings are also available as parameters in the configuration file.
Page 68: Call Hold Reminder
VSP736 Administrator and Provisioning Manual Call Hold Reminder Setting Description Enable Call Hold Enables or disables the call hold reminder tone. Select to Reminder Tone enable. Tone Interval (secs) Sets the interval for the call hold reminder tone, in seconds. Call Waiting Setting Description...
Page 69: Programmable Feature Keys
VSP736 Administrator and Provisioning Manual Programmable Feature Keys The Programmable Keys pages allow you to program the vertical row of feature keys on the deskset. You can also reprogram certain hard keys on the deskset. The VSP736 has 16 dual-function feature keys. You can assign up to 32 functions to the keys listed on the Feature Keys page.
Page 70 VSP736 Administrator and Provisioning Manual Programmable Key Type Description Line Configures the key for accessing an account. Users can make or answer calls by pressing these keys. The key LED will change according to call activity. After selecting Account in the Type column, select the account number in the Account column.
Page 71 VSP736 Administrator and Provisioning Manual Programmable Key Type Description ACD (Automatic Call Configures the key to display the ACD State menu on the Distribution) phone LCD. In the Account column, select the applicable account. The key LED will indicate the current ACD state. Shared Line accounts support ACD, but note that subscribers to a shared line will share a common ACD state.
Page 72 VSP736 Administrator and Provisioning Manual Programmable Key Type Description Group Call Pickup Enables the user to answer a call ringing at another extension. The call can be ringing at any extension in the phone's call pickup group. Pressing the key dials the Group Call Pickup feature access code (FAC) configured on the SIP Account Management page.
Page 73: Programmable Hard Keys
VSP736 Administrator and Provisioning Manual Programmable Key Type Description Phone Lock Configures the key to enable or disable the phone lock. For more information, see “Using the Security menu” on page 40“Security” on page 118. Programmable Hard Keys You can assign additional functions to the keys that are listed on the Programmable Hard Keys page.
Page 74 VSP736 Administrator and Provisioning Manual Programmable Key Type Description Call Forward Busy Configures the key to turn Call Forward Busy on or off. In the Account column, select the account for which Call Forward Busy will apply. Before assigning the key, ensure that you configure Call Forward settings on the Call Settings page.
Page 75 VSP736 Administrator and Provisioning Manual Programmable Key Type Description Direct Call Pickup Enables the user to answer a call ringing at a specific VSP736 or compatible SIP telephone. Pressing the key dials the Direct Call Pickup feature access code (FAC) configured on the SIP Account Management page.
Page 76: Speed Dial Keys
VSP736 Administrator and Provisioning Manual Speed Dial Keys On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial number you enter, you must assign the account on which the number will be dialed out. To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number.
Page 77: Speed Dial Keys
VSP736 Administrator and Provisioning Manual Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in “speed_dial Module: Speed Dial Settings” on page 189. Setting Description Name The name associated with the speed dial entry. Value The phone number that the speed dial key dials when pressed and held.
Page 78: Paging Zones
VSP736 Administrator and Provisioning Manual Setting Description Distinctive Ringing Text Enter the text that will match the "info" parameter and play the ringer tone. The Distinctive Ringing Text must be in the format ringerx where x is the ringer tone 1 to 10. Tone Select the desired ringer from the list.
Page 79 VSP736 Administrator and Provisioning Manual Setting Description Name Enter the name of the paging zone. Names can be a maximum of 15 characters. The paging zone name is displayed on the LCD during incoming and outgoing multicast pages. Multicast IP Enter the paging zone multicast IP address.
Page 80: Server Application
VSP736 Administrator and Provisioning Manual Server Application On the Server Application page, you can enter Action URIs to allow the VSP736 to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs. Action URIs allow an external application to take control of the display when an event occurs.
Page 81: Action Uri
VSP736 Administrator and Provisioning Manual Variable value Description LOCALIP Phone's local IP Address INCOMINGNAME Caller ID name of the current Incoming Call REMOTENUMBER Remote party phone number (Incoming or Outgoing) REGISTRATIONSTATE Registration state available from the Registration event. Values are: ...
Page 82 VSP736 Administrator and Provisioning Manual Setting Description Successful Registration The Successful Registration URI is triggered the first time the phone registers successfully to a SIP Account. If the phone registers to multiple SIP Accounts, then the Successful Registration URI is triggered for each line. On Hook The On Hook URI is triggered when the phone transitions from Active to Idle (or from Paging to Idle).
Page 83: Xml Push Settings
VSP736 Administrator and Provisioning Manual Setting Description Timer Based The Timer Based URI will be triggered when the configured timeout expires. The timer starts at the end of the phone boot sequence. Timer Based Interval Enter the interveral before the Timer Based URI is triggered. Connected The Connected URI is triggered each time the phone is in an Active Call or is Paging.
Page 84: Hotline Settings
VSP736 Administrator and Provisioning Manual Hotline Settings Hotline settings enable the VSP736 to dial a pre-configured number after any off-hook action in idle mode—lifting the handset, pressing SPEAKER, pressing HEADSET, or pressing a PFK Line key. The hotline dialing is subject to a delay. When this delay is configured, it supercedes the inter-digit timeout used for regular calls.
Page 85: Local Call Recording
VSP736 Administrator and Provisioning Manual Local Call Recording You can enable or disable local call recording and the call record tone on the Local Call Recording page. You can also delete recordings or export call recordings to the computer. Before enabling call recording on the Local Call Recording page, an SD card must be inserted into the slot on the rear of the deskset.
Page 86: Network Pages
VSP736 Administrator and Provisioning Manual Network Pages You can set up the VSP736 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP736 settings must match the network settings. The network settings are grouped into Basic and Advanced Settings.
Page 87: Basic Network Settings
VSP736 Administrator and Provisioning Manual Basic Network Settings If you disable DHCP on this page, you must configure static IP settings for the VSP736. You must be familiar with TCP/IP principles and protocols to configure static IP settings. Basic Network Settings Click the link for each setting to see the matching configuration file parameter in “network Module: Network Settings”...
Page 88 VSP736 Administrator and Provisioning Manual Setting Description Static IP When Static IP is selected, you must enter a static IP address for the VSP736, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s). IP Address If DHCP is disabled, enter a static IP address for the VSP736. Subnet Mask Enter the subnet mask.
Page 89: Advanced Network Settings
VSP736 Administrator and Provisioning Manual Advanced Network Settings PC Port You can set the availability of the deskset PC port for network connectivity. When the port is enabled for connectivity, you can set the port to port mirroring, thereby allowing you to use the port to monitor inbound and outbound network traffic and facilitate troubleshooting.
Page 90: Lldp-Med
VSP736 Administrator and Provisioning Manual Setting Description Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of Service (QOS) settings that you have set for that VLAN ID. Outbound SIP packets will be marked and sent according to their priority.
Page 91: Contacts Pages
VSP736 Administrator and Provisioning Manual Contacts Pages Local Directory On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 1000 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import your phone's local directory.
Page 92 VSP736 Administrator and Provisioning Manual Table 8. Local Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries. Delete selected entries from the directory.
Page 93: Create Local Directory Entry
VSP736 Administrator and Provisioning Manual Create Local Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone Sets a unique ringer tone for calls Auto, Tone 1–10 Tone 1...
Page 94: Blacklist
VSP736 Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VSP736 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 1000 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.
Page 95: Create Blacklist Entry
VSP736 Administrator and Provisioning Manual Table 9. Blacklist commands Click To... Delete selected entries. Click Select All to select every entry on the page you are viewing. Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1.
Page 96: Blacklist Import/Export
VSP736 Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VSP736. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries.
Page 97: Ldap
VSP736 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.
Page 98 LDAP field names, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example: ou=accounting,dc=vtech,dc=com Maximum number of Sets the maximum number of entries returned for an LDAP entries search.
Page 99 VSP736 Administrator and Provisioning Manual Setting Description First name filter Enter the first name attributes for LDAP searching. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). Last name filter Enter the last name attributes for LDAP searching.
Page 100: Broadsoft
VSP736 Administrator and Provisioning Manual Broadsoft The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the path and credentials to enable the phone to access the Broadsoft Phonebook.
Page 101: Remote Xml
VSP736 Administrator and Provisioning Manual Remote XML The VSP736 supports three server-hosted Remote XML directories. A total of 5000 Remote XML directory entries are supported. The 5000 entries can be shared across the three remote XML directories. When the user selects a remote directory to view, the VSP736 will sync with the directory server.
Page 102 VSP736 Administrator and Provisioning Manual Setting Description Name Sets the name of the directory as it will appear on the VSP736 Directory list. The following order applies to the Directory list when multiple server-based directories are enabled: 1. Local 2. Blacklist 3.
Page 103: Call History
VSP736 Administrator and Provisioning Manual Call History The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled. Back to Contents Using the WebUI...
Page 104: Servicing Pages
VSP736 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VSP736 and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.
Page 105: Time And Date Format
VSP736 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in “time_date Module: Time and Date Settings” on page 165. Default values and ranges are listed there. Setting Description Date Format Sets the date format.
Page 106: Manual Time Settings
VSP736 Administrator and Provisioning Manual Setting Description Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight savings adjustment (in minutes) to be applied when the current time is between Daylight Savings Start and Daylight Savings End. Use DHCP (Option If Enable Network Time is selected, select to use DHCP to 2/100/101) determine the time zone offset.
Page 107: Custom Language
“file Module: Imported File Parameters” on page 194. For details on creating and formatting a translation file, see the Custom Language document at businessphones.vtech.com. The available languages for export are identical to the WebUI and Phone Language lists described in “User Preferences”...
Page 108: Firmware Upgrade
VSP736 Administrator and Provisioning Manual Firmware Upgrade You can update the VSP736 with new firmware using the following methods:  Retrieving a firmware update file from a remote host computer and accessed via a URL. This central location may be arranged by you, an authorized dealer, or your SIP service provider.
Page 109: Manual Firmware Update And Upload
VSP736 Administrator and Provisioning Manual You can also configure the VSP736 to check for firmware updates at regular intervals. See “Provisioning” on page 111. Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VSP736 firmware using a file located on your computer or local network.
Page 110 VSP736 Administrator and Provisioning Manual . The message Installing handset 2. To install the handset firmware, click firmware. Please wait... appears. To cancel the download, click , the message System update in progress. Please wait... After clicking appears on the handset. After a successful update, the message Firmware installation successful appears on the WebUI.
Page 111: Provisioning
Redirection Server URL available as the default Provisioning Server URL (see “provisioning.server_address” on page 159). Using the Redirection Service requires contacting the VTech support team for an account. If one of these sources is disabled, not available, or has not been configured, the VSP736 proceeds to the next source until reaching the end of the list.
Page 112: Provisioning Settings
"<schema>://<user>:<password>@ <host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number. The default URL is the VTech redirect server: https://et.vtechphones.com/rg2/ Server authentication User name for access to the provisioning server name...
Page 113: Dhcp Settings
VSP736 Administrator and Provisioning Manual DHCP Settings Setting Description Use DHCP Options Enables the VSP736 to use DHCP options to locate and retrieve the configuration file. When selected, the VSP736 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.
Page 114: Resynchronization
VSP736 Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files for which the VSP736 checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file.
Page 115: Import Configuration
VSP736 Administrator and Provisioning Manual Import Configuration You can configure the VSP736 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page 128.
Page 116: Export Configuration
VSP736 Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer. You can then use this configuration file as a backup, or use it to update other phones.
Page 117: Reset Configuration
VSP736 Administrator and Provisioning Manual Reset Configuration You can reset the phone to its default settings. To reset the VSP736 to its default configuration: 1. Under Reset Configuration, click 2. When the confirmation box appears, click OK. Back to Contents Using the WebUI...
Page 118: Security
VSP736 Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, configure the phone lock feature, and enter web server settings. By default, after bootup, the VSP736 alerts you if the default passwords (user password and admin password) are still in use.
Page 119: User Password
VSP736 Administrator and Provisioning Manual User Password You can set the user password on the WebUI or by using provisioning. For more information on using provisioning to set the user password, see “profile Module: Password Settings” on page 209. To change the User password: 1.
Page 120: Pin Masking
VSP736 Administrator and Provisioning Manual PIN Masking The PIN masking feature allows users to hide PIN numbers during call operation. The different types of PIN masking are:  Hide DTMF digits—when Hide DTMF is enabled, PIN numbers entered during an Active Call are automatically masked.
Page 121: Trusted Servers
VSP736 Administrator and Provisioning Manual Setting Description Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server. To configure Web Server Settings: 1. Enter the HTTP Server port number. The default setting is 80. 2.
Page 122 VSP736 Administrator and Provisioning Manual 2. IP range specified with a pair of starting and ending IPv4 or IPv6 addresses, separated by '-' (for example, 192.168.0.1-192.168.5.6).  No space before or after '-'  Both starting IP & ending IP have to be with the same IP version ...
Page 123: Certificates
VSP736 Administrator and Provisioning Manual Certificates You can add two types of certificates using the WebUI or the provisioning file (see “file Module: Imported File Parameters” on page 194). The two types of certificates are:  Device—A single Device Certificate can be uploaded so that other parties can authenticate the phone in the following cases: ...
Page 124 VSP736 Administrator and Provisioning Manual To upload a device certificate: 1. On the Device Certificate page, click 2. Locate the certificate file and click Open. 3. On the Device Certificate page, click On the Trusted Certificate page, you can:  import up to 20 trusted certificates.
Page 125: Tr-069 Settings
VSP736 Administrator and Provisioning Manual TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. On the TR069 page, you can enable TR-069 and configure access to an auto-configuration server (ACS). Setting Description Enable TR069...
Page 126: System Logs
VSP736 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.
Page 127: Network Trace
VSP736 Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal component failure or file system error).  ERROR: Non-urgent failures—unexpected conditions that won't cause the device to malfunction. ...
Page 128: Provisioning Using Configuration Files
VSP736 Administrator and Provisioning Manual H A P T E R ROVISIONING SING ONFIGURATION ILES Provisioning using configuration files is the quickest way to configure multiple VSP736 desksets. You can place configuration files on a provisioning server, where the VSP736 desksets retrieve the files and update their configuration automatically.
Page 129: The Provisioning Process
 MAC-specific file: <model>_<MAC Address>.cfg. The <model> variable is the VTech product model: VSP736, for example. If the provisioning URL contains a query element (?), or a filename ending in “.cfg” is specified at the end of the provided URL path, then the VSP736 retrieves only the configuration file specified.
Page 130: Resynchronization: Configuration File Checking
VSP736 Administrator and Provisioning Manual A successful configuration or firmware update is reported as an INFO message in the system log. “Configuration File Parameter Guide” on page 136 for the options and value ranges available for each configuration file setting. Resynchronization: configuration file checking You can select a number of options that determine when the VSP736 checks for new configuration files.
Page 131: Configuration File Types
The filename formats for both files are:  General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg The <model> variable is the VTech product model; for example, VSP736. For more information about the MAC-specific configuration file, see “Guidelines for the MAC-Specific configuration file” on page 133.
Page 132: Data Files
VSP736 Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization. Allowed data types include the following:  Directory (contacts, blacklist) in .xml format  Certificates (server, provisioning, LDAP, Broadsoft) in pem format ...
Page 133: Configuration File Tips And Security
VSP736 MAC address, which is printed on a label on the back of the device, or available on the MENU > Status > Product Info screen. For example, a VTech VSP736 deskset with the MAC address of 00:11:A0:10:6F:2D would download the VSP736_0011A0106F2D.cfg file.
Page 134: Securing Configuration Files With Aes Encryption
VSP736 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VSP736 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP736 to decrypt the file after fetching it from the server.
Page 135 VSP736 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.
Page 136: Configuration File Parameter Guide
VSP736 Administrator and Provisioning Manual H A P T E R ONFIGURATION ARAMETER UIDE This chapter lists the available options for all the settings within the VSP736 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in “Using the WebUI”...
Page 137: Sip_Account Module: Sip Account Settings
VSP736 Administrator and Provisioning Manual  “pfk Module: Programmable Feature Key Settings” on page 184  “speed_dial Module: Speed Dial Settings” on page 189  “audio Module: Audio Settings” on page 190  “ringersetting Module: Distinctive Ringer Settings” on page 192 ...
Page 138: General Configuration File Settings
VSP736 Administrator and Provisioning Manual and so on, if you have additional accounts to configure. The SIP account settings follow the format: sip_account.x.[element], where x is an account number ranging from 1 to 6 for the VSP736. All these settings are exported when you manually export the configuration from the VSP736.
Page 139 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.barge_in_enable Description: If the shared line type is enabled for account x, enables or disables "barge in" capability for VSP736 desksets with shared accounts. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.dtmf_transport_method Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto...
Page 140 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current registration for account x. Values: 30–7200 Default: 3600 Setting: sip_account.x.registration_retry_time Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: Setting:...
Page 141 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, g729, Default: g711a g726, g722, ilbc Setting: sip_account.x.codec_priority.3 Description: Sets the third highest-priority codec for account x. Values: none, g711u, g711a, g729, Default: g729 g726, g722, ilbc...
Page 142 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729 is selected in a sip_account.x.codec_priority parameter. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.dscp Description: Sets the Voice Quality of Service Layer 3 - DSCP for account x.
Page 143 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.blf_variant Description: Sets the BLF operation for account x. This parameter is not available on the WebUI. "default" is for Broadsoft or Asterisk depending on the presence of sip_account.x.blf_list_uri. "avaya" is designed as an Avaya variant. "extended_blf"...
Page 144 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.mwi_ignore_unsolicited Description: Enables or disables ignoring of unsolicited MWI notifications— notifications in addition to, or instead of, SUBSCRIBE and NOTIFY methods—for account x. Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server.
Page 145 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.keep_alive_enable Description: Enable SIP keep alive in service of NAT traversal and as a heartbeat mechanism to audit the SIP server health status. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.keep_alive_interval Description: Sets the interval (in seconds) for sending keep-alives. Values: 1–3600 Default:...
Page 146 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.check_trusted_certificate Description: Enables or disables accepting only a trusted TLS certificate for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.use_first_trusted_certificate_for_all Description: Enables or disables accepting the first TLS certificate for all accounts. Values: 0 (disabled), 1 (enabled) Default:...
Page 147: Mac-Specific Configuration File Settings
VSP736 Administrator and Provisioning Manual Setting: sip_account.x.cid_src_priority.2 Description: Select the lower-priority caller ID source. Values: pai, from Default: from Setting: sip_account.x.call_rejection_response_code Description: Select the response code for call rejection. This code applies to the following call rejection cases:  User presses for an incoming call (except when Call Reject Forward Busy is enabled)
Page 148 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.display_name Description: Sets the text portion of the caller ID that is displayed for outgoing calls using account x. Values: Text string Default: Blank Setting: sip_account.x.user_id Description: Sets the account ID for account x. Depending on your service provider's specifications, this could be an extension number.
Page 149 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.access_code_page Description: Sets the paging feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_park_call Description: Sets the Call Park feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_retrieve_parked_call Description:...
Page 150 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfna_on Description: Sets the Call Forward No Answer ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_cfna_off Description: Sets the Call Forward No Answer OFF feature access code for account x. Values: Text string Default:...
Page 151 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.access_code_call_waiting_on Description: Sets the Call Waiting ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_call_waiting_off Description: Sets the Call Waiting OFF feature access code for account x. Values: Text string Default: Blank Setting:...
Page 152 VSP736 Administrator and Provisioning Manual Setting: sip_account.x.blf_list_uri Description: Sets the Busy Lamp Field (BLF) list URI for account x. The device will retrieve the list from this location. Values: SIP URI text string Default: Blank Setting: sip_account.x.mwi_uri Description: Sets the MWI URI that will be used for MWI subscription. If this setting is left blank, the VSP736 uses the account x user ID for MWI subscription.
Page 153: Hs_Settings Module: Handset Settings
VSP736 Administrator and Provisioning Manual hs_settings Module: Handset Settings The Handset Settings allow you to configure settings for the cordless accessories that are registered to the deskset. For more information on registering cordless accessories, see the VSP736 User Guide. General configuration file settings Setting: hs_settings.x.handset_us_pin_code Description:...
Page 154: Network Module: Network Settings
VSP736 Administrator and Provisioning Manual network Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.vlan.wan.enable Description: Enables or disables the WAN VLAN. Values: 0 (disabled), 1 (enabled) Default: Setting: network.vlan.wan.id Description: Sets the WAN VLAN ID. Values: 0–4095 Default:...
Page 155 Text string Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VSP736 Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VSP736 Setting: network.ip.dns_cache_clear_timeout...
Page 156: Mac-Specific Configuration File Settings
VSP736 Administrator and Provisioning Manual Setting: network.pc_port.enable Description: Enable or disable the PC port to operate in hub/switch mode (depending on the Enable PC Port Mirroring setting). Values: 0 (disabled), 1 (enabled) Default: Setting: network.pc_port.mirroring.enable Description: When the PC port is enabled, enable PC Port Mirroring to set the port to operate in hub mode (network traffic on the WAN port is reflected in the PC port).
Page 157 VSP736 Administrator and Provisioning Manual Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.manually_configure_dns Description: Enable or disable manual DNS configuration. Values: 0 (disable), 1 (enable) Default: Setting: network.ip.pppoe.service_name Description: If IPv4 mode is PPPoE, enter the name of the applicable PPPoE provider, in case more than one is available.
Page 158 VSP736 Administrator and Provisioning Manual Setting: network.ipv6.gateway_addr Description: When IPv6 mode is static, enter the default gateway address. Values: Text string (IPv6) Default: Blank Setting: network.ipv6.dns1 Description: If manual DNS configuration is enabled, enter the address for the primary DNS server. Values: Text string (IPv6) Default:...
Page 159: Provisioning Module: Provisioning Settings
VSP736 Administrator and Provisioning Manual provisioning Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VSP736. All the provisioning settings are included in the general configuration file. Setting: provisioning.click_to_dial Description:...
Page 160 VSP736 Administrator and Provisioning Manual Setting: provisioning.server_username Description: Sets the authentication name for the provisioning server. Values: Text string Default: Blank Setting: provisioning.server_access_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files.
Page 161 VSP736 Administrator and Provisioning Manual Setting: provisioning.bootup_check_enable Description: Enables or disables bootup check for configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time...
Page 162 VSP736 Administrator and Provisioning Manual Setting: provisioning.remote_check_sync_enable Description: Enables or disables remotely triggering the device to check for new firmware and/or configuration files. The file checking is triggered remotely via a SIP Notify message from the server containing the check-sync event. Values: 0 (disabled), 1 (enabled) Default:...
Page 163 VSP736 Administrator and Provisioning Manual Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The passwords affected are:  network.eapol.access_password  network.ip.pppoe.access_password  tr069.acs.access_password  tr069.connection_request.access_password  provisioning.fw_server_access_password ...
Page 164: Security Module: Security Settings
VSP736 Administrator and Provisioning Manual security Module: Security Settings All the security settings are included in the general configuration file. Setting: security.hide_dtmf_enable Description: Enable or disable masking all DTMF digits entered during an Active Call. Values: 0 (disabled), 1 (enabled) Default: Setting: security.hide_dtmf_delay_enable...
Page 165: Time_Date Module: Time And Date Settings
VSP736 Administrator and Provisioning Manual time_date Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VSP736. All the time and date settings are included in the general configuration file. Setting: time_date.date_format Description:...
Page 166 VSP736 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/New_York America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon,...
Page 167 VSP736 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month Description:...
Page 168 VSP736 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour Description:...
Page 169: Log Module: System Log Settings
VSP736 Administrator and Provisioning Manual log Module: System Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:  Serial/Console—system log output to an external console using a serial/RS-232 cable ...
Page 170: Remotedir Module: Remote Directory Settings
VSP736 Administrator and Provisioning Manual remoteDir Module: Remote Directory Settings The remote directory settings follow the format: remoteDir.[element]. All these settings are exported when you manually export the configuration from the VSP736. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
Page 171 Sets the LDAP search base. This sets where the search begins in the directory tree structure. Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). For example, ou=accounting,dc=vtech,dc=com Values: Text string Default:...
Page 172 VSP736 Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VSP736 to display for each entry returned after an LDAP search. Separate each attribute with a space.
Page 173 VSP736 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VSP736 searches the LDAP directory for the incoming call number. If the number is found, the VSP736 uses the LDAP entry for CID info. Values: 0 (disabled), 1 (enabled) Default:...
Page 174 VSP736 Administrator and Provisioning Manual Setting: remoteDir.broadsoft_access_password Description: Sets the Broadsoft Phonebook authentication password. Values: Text string Default: Blank Setting: remoteDir.broadsoft_dir_type Description: Sets the Broadsoft Phonebook directory type. Values: Group, GroupCommon, Default: Group Enterprise, EnterpriseCommon, Personal Setting: remoteDir.ldap_check_certificate Description: Enables or disables accepting only a trusted LDAP certificate. Values: 0 (disabled), 1 (enabled) Default:...
Page 175: Web Module: Web Settings
VSP736 Administrator and Provisioning Manual web Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.server_enable Description: Enables or disables the availability of the phone’s embedded WebUI.
Page 176: Trusted_Ip Module: Trusted Server And Trusted Ip Settings
VSP736 Administrator and Provisioning Manual trusted_ip Module: Trusted Server and Trusted IP Settings The trusted_ip settings provide enhanced security for the VSP736. When enabled, these settings can filter network traffic and reject any traffic from unauthorized sources. The trusted_ip settings follow the format: trusted_servers.[element]. All the trusted_ip settings are included in the general configuration file.
Page 177: User_Pref Module: User Preference Settings
VSP736 Administrator and Provisioning Manual user_pref Module: User Preference Settings The user settings are accessible to the VSP736 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do not have their own settings overwritten. The user preference settings follow the format: user_pref.[element].
Page 178: Mac-Specific Configuration File Settings
VSP736 Administrator and Provisioning Manual Setting: user_pref.text_input_option Description: Sets the order and available language input options available when users edit or enter text on the LCD. Note: This setting is not available on the phone menu or WebUI, and applies to models sold and installed outside North America only. Values: number,uc_western,...
Page 179 VSP736 Administrator and Provisioning Manual Setting: user_pref.audio_mode Description: Sets the default audio mode. Values: speaker, headset Default: speaker Setting: user_pref.hold_reminder.enable Description: Enables or disables audible hold reminder. Values: 0 (disabled), 1 (enabled) Default: Setting: user_pref.hold_reminder.interval Description: Sets the interval for the audible hold reminder in seconds. Values: 10–300 Default:...
Page 180 VSP736 Administrator and Provisioning Manual Setting: user_pref.idle_backlight Description: Sets the backlight brightness level when the VSP736 is idle. Values: off, low, medium, high Default: Setting: user_pref.absent_timeout Description: Sets the absent timeout (the interval after going off hook with no action taken) in seconds.
Page 181: Call_Settings Module: Call Settings
VSP736 Administrator and Provisioning Manual call_settings Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 5. General configuration file settings Setting: call_settings.account.x.call_completion_enable...
Page 182 VSP736 Administrator and Provisioning Manual Setting: call_settings.account.x.outgoing_anonymous_enable Description: Enables or disables outgoing anonymous calls. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.dnd_enable Description: Enables or disables Do Not Disturb for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.dnd_incoming_calls Description: Sets whether incoming calls are shown or rejected when DND is on for account x.
Page 183 VSP736 Administrator and Provisioning Manual Setting: call_settings.account.x.cfna_target Description: Sets the Call Forward No Answer target number for account x. Values: Text string Default: Blank Setting: call_settings.account.x.cfna_delay Description: Sets the Call Forward No Answer delay (in number of rings) for account x. Values: 1–10 Default:...
Page 184: Pfk Module: Programmable Feature Key Settings
VSP736 Administrator and Provisioning Manual pfk Module: Programmable Feature Key Settings The programmable feature key (PFK) settings store the data associated with each programmable key. On ErisTerminal desksets, you can program both programmable feature keys and certain hard keys. All the programmable feature key settings are included in the general configuration file. Programmable Feature Keys The programmable feature key settings follow the format: pfk.x.[element], where x is the programmable feature key ID, ranging from 1 to 32.
Page 185 VSP736 Administrator and Provisioning Manual Setting: pfk.x.multicast_zone Description: Sets the multicast paging zone if multicast page is assigned to PFK x. Values: 1–10 Default: Blank Setting: pfk.x.account Description: Sets the SIP account used for the assigned feature (if applicable). Values: 1–5 Default: Setting:...
Page 186 VSP736 Administrator and Provisioning Manual Setting: pfk.x.call_handling_profile Description: If pfk.x.feature is chp, enter the string of the call handling profile that the pfk LED will indicate. Values: text string Default: blank Setting: pfk.x.call_handling_profile_set_code Description: If pfk.x.feature is chp, enter the call handling profile FAC and profile index number to activate the profile.
Page 187: Programmable Hard Keys
VSP736 Administrator and Provisioning Manual Programmable Hard Keys The programmable hard key settings follow the format: pfk.[hardkey].[element]. For the VSP736, [hardkey] can be up, down, select, cancel, flash, hold, mute, transfer, conf. Setting: pfk.[hardkey].feature Description: Assigns a feature to the key. Values: unassigned, dir, call log, Default:...
Page 188 VSP736 Administrator and Provisioning Manual Setting: pfk.[hardkey].prefix Description: Enter a prefix to be dialed (hidden from the user) when the key is pressed. The prefix is added to any user-entered digits. %N can be used for substitution of user-entered digits. For example, *71%N# uses [*71] + [user-entered digits] + [#] as the outgoing dialing string.
Page 189: Speed_Dial Module: Speed Dial Settings
VSP736 Administrator and Provisioning Manual speed_dial Module: Speed Dial Settings The speed dial key settings configure the dial pad keys for speed dialing pre-programmed phone numbers. When configured, the VSP736 user can press and hold a dial pad key to dial a programmed phone number.
Page 190: Audio Module: Audio Settings
VSP736 Administrator and Provisioning Manual audio Module: Audio Settings The audio settings include jitter buffer parameters and RTP port settings. All the audio settings are included in the general configuration file. Setting: audio.x.jitter_mode Description: Select the desired mode for the jitter buffer: fixed (static) or adaptive. This setting depends on your network environment and conditions.
Page 191 VSP736 Administrator and Provisioning Manual Setting: audio.x.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default: 19000 Back to Contents Configuration File Parameter Guide...
Page 192: Ringersetting Module: Distinctive Ringer Settings
VSP736 Administrator and Provisioning Manual ringersetting Module: Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer feature. For more information, “Ringer Settings” on page 77. You can configure up to 8 instances of the distinctive ringer feature. The ringer setting parameters follow the format ringersetting.x.[element], where x is the instance of the setting, ranging from 1 to 8.
Page 193: Call_Record Module: Call Recording Settings
VSP736 Administrator and Provisioning Manual call_record Module: Call Recording Settings The call recording settings configure call recording for the VSP736. Ensure that a microSD is also inserted into the unit. All the call recording settings are included in the general configuration file. Setting: call_record.enable Description:...
Page 194: File Module: Imported File Parameters
VSP736 Administrator and Provisioning Manual file Module: Imported File Parameters The "file" parameters enable the provisioning file to import additional configuration files of various types, including:  Contact lists  Custom logos  Security certificates Certificates can be added via provisioning. There are two types of certificate: ...
Page 195 VSP736 Administrator and Provisioning Manual Setting: file.certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as unprotected. Values: Text string Default: Blank Setting: file.protected_certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as protected.
Page 196: Mac-Specific Configuration File Settings
VSP736 Administrator and Provisioning Manual Setting: file.bootup_logo Description: URL of custom logo shown during bootup. For logo specifications, see “Logo specifications” on page Values: Text string Default: Blank Setting: file.idle_logo Description: URL of custom logo shown on the idle screen. For logo specifications, “Logo specifications”...
Page 197 VSP736 Administrator and Provisioning Manual Setting: file.contact.directory.overwrite Description: URL of contact directory to be imported. Entries in the imported file will replace all existing directory entries. Values: Text string Default: Blank Setting: file.contact.blacklist.append Description: URL of contact blacklist to be imported. Entries in the imported file will be added to existing blacklist entries.
Page 198: Xml_App Module: Xml Settings
VSP736 Administrator and Provisioning Manual xml_app Module: XML Settings The VSP736 supports both push and pull server applications. The XML settings allow you to enable “push” events and how they interact with the phone during calls. The XML settings are included in the general configuration file. Setting: xml_app.http_push_enable Description:...
Page 199: System_Event Module: Action Uri Settings
VSP736 Administrator and Provisioning Manual system_event Module: Action URI Settings You can enter Action URIs to allow the VSP736 to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs.
Page 200 VSP736 Administrator and Provisioning Manual Setting: system_event.poll.action_uri Description: Enter URI for GET request. Values: Text string Default: Blank Setting: system_event.poll.interval Description: Enter interval (in seconds) between poll.action_uri requests. Values: 1–65535 Default: 3600 Setting: system_event.connected.action_uri Description: Enter URI for GET request triggered when phone has active call or is paging.
Page 201: Tr069 Module: Tr-069 Settings
VSP736 Administrator and Provisioning Manual tr069 Module: TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. The TR-069 settings allow you to enable TR-069 and configure access to an auto-configuration server (ACS). All the TR-069 settings are included in the general configuration file.
Page 202 VSP736 Administrator and Provisioning Manual Setting: tr069.connection_request.username Description: Set the user name for authenticating the connection sent from the ACS. Values: Text string Default: Blank Setting: tr069.connection_request.access_password Description: Set the password for authenticating the connection sent from the ACS. Values: Text string Default: Blank...
Page 203: Tone Module: Tone Definition Settings
VSP736 Administrator and Provisioning Manual tone Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be at least one element containing a string of 12 element attributes separated by a space: "<num of freq>...
Page 204 VSP736 Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x (x = 2–5). Values: Tone element string Default: Blank Setting: tone.call_waiting_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element.
Page 205 VSP736 Administrator and Provisioning Manual Setting: tone.inside_dial_tone.element.1 Description: Defines the secondary dial tone element 1. Values: Tone element string Default: 2 440 -22 350 -22 0 0 0 0 65535 0 65535 Setting: tone.inside_dial_tone.element.x Description: Defines the secondary dial tone element x (x = 2–5). Values: Tone element string Default:...
Page 206 VSP736 Administrator and Provisioning Manual Setting: tone.stutter_dial_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: Setting: tone.busy_tone.num_of_elements Description: Sets the number of tone elements for the busy tone. Values: 1–5 Default:...
Page 207 VSP736 Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x (x = 2–5). Values: Tone element string Default: Blank Setting: tone.ring_back_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default:...
Page 208 VSP736 Administrator and Provisioning Manual Setting: tone.congestion_tone.element.1 Description: Defines the dial tone element 1. Values: Tone element string Default: 1 950 -22 0 0 0 0 0 0 330 0 1 Setting: tone.congestion_tone.element.2 Description: Defines the dial tone element 2. Values: Tone element string Default:...
Page 209: Profile Module: Password Settings
VSP736 Administrator and Provisioning Manual Setting: tone.auto_answer_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: profile Module: Password Settings The password settings allow you to set the default administrator and user passwords in the configuration file.
Page 210: Page_Zone Module: Paging Zone Settings
VSP736 Administrator and Provisioning Manual page_zone Module: Paging Zone Settings The paging zone settings allow you to define a maximum of 10 paging zones that the VSP736 can use for multicast paging. The paging zone parameters (except for page_zone.call_priority_threshold) follow the format page_zone.x.[element], where x is the paging zone ID number, ranging from 1 to 10.
Page 211 VSP736 Administrator and Provisioning Manual Setting: page_zone.call_priority_threshold Description: Set the call_priority_threshold. If the paging zone priority (page_zone.x.priority) is higher or equal to the call priority, then a multicast page can interrupt an active, dialing, or incoming call. Values: 1–10 Default: Back to Contents Configuration File Parameter Guide...
Page 212: Phonelock Module: Phone Lock Settings
VSP736 Administrator and Provisioning Manual phonelock Module: Phone Lock Settings The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code. For more information about phone lock modes, see “Using the Security menu” on page All the phone lock settings are part of the general configuration file.
Page 213: Softkey Module: Custom Soft Key Settings
VSP736 Administrator and Provisioning Manual softkey Module: Custom Soft Key Settings The custom soft key settings allow you to select which soft keys can appear on the Idle screen, the Call Active screen, the Call Held screen, the Live Dial screen and the Transfer Setup screen.
Page 214: Troubleshooting
If you have difficulty with your VSP736 deskset, please try the suggestions below. For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our website at businessphones.vtech.com or call 1 (888) 370-2006. Common Troubleshooting Procedures Follow these procedures to resolve common issues.
Page 215 VSP736 Administrator and Provisioning Manual  Ensure the handset is not already registered to another base. If it has been registered to another base, deregister it. Pages are not received.  The Page auto answer setting is set to Manual. Check the General Account Settings.
Page 216: Appendixes
VSP736 Administrator and Provisioning Manual PPENDIXES Appendix A: Soft Keys The table below provides an alphabetical list of the labels that appear above the VSP736 soft keys. Label Description Selects the text format for input abc/ABC/123 Displays the new directory group editor Enters dot in IP editing field Add dot Answers an incoming call...
Page 217 VSP736 Administrator and Provisioning Manual Label Description 1) Closes the current page 2) Ends the current call Exits the current screen and returns to the previous menu Exit Sorts the directory by first name FirstNme Opens the predial editor to begin forwarding a call Forward Sorts the directory by last name LastNme...
Page 218: Appendix B: Maintenance
VSP736 Administrator and Provisioning Manual Appendix B: Maintenance Taking care of your telephone  Your VSP736 deskset contains sophisticated electronic parts, so you must treat it with care.  Avoid rough treatment.  Place the corded handset down gently.  Save the original packing materials to protect your VSP736 deskset if you ever need to ship it.
Page 219: Appendix C: Gpl License Information
Beaverton OR 97008 ATTN: Information Technology Group — VSP736 GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...

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Eristerminal vsp736

VTech ErisTerminal SIP Deskset VSP736 Administrator And Provisioning Manual

Preface

Introducing the VSP736

Configuration Using the Phone Menus

Using the Webui

Provisioning Using Configuration Files

Configuration File Parameter Guide

Troubleshooting

Appendixes

Appendix A: Soft Keys

Appendix B: Maintenance

Appendix C: GPL License Information

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Summary of Contents for VTech ErisTerminal SIP Deskset VSP736