VTech CS6228-3 User Manual

VTech CS6228-3 User Manual

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User's manual
w w w.v t e c h p h o n e s . c o m
Models:
CS6228-3/CS6228-5/
CS6228-6/CS6229/
CS6229-2/CS6229-3/
CS6229-4/CS6229-5

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Summary of Contents for VTech CS6228-3

  • Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: CS6228-3/CS6228-5/ CS6228-6/CS6229/ CS6229-2/CS6229-3/ CS6229-4/CS6229-5...
  • Page 2 The ENERGY STAR encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. Telephones identified with this logo have reduced noise and interference Compatible with when used with most T-coil equipped hearing aids and cochlear implants.
  • Page 3: Table Of Contents

    ...29 Message capacity ...29 Turn the answering system on or off ...30 Call screening ...30 Call intercept ...30 Telephone base ringer volume ...30 New message indication ...31 Message playback ...31 Delete all messages ...32 Record and play memos ...32...
  • Page 4 Table of contents Record a memo ...32 Message window displays...33 Remote access ...34 Appendix ...35 Handset display screen messages ...35 Handset and telephone base indicators ...37 Battery ...38 Expand your telephone system ...39 Add and register a handset (optional) ...39 Replace a handset ...40...
  • Page 5: Getting Started

    1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377. Charger and charger adapter (1 for CS6229-2, 2 for CS6228-3 and CS6229-3, 3 for CS6229-4, 4 for CS6228-5 and CS6229-5, and 5 for CS6228-6)
  • Page 6: Telephone Base And Charger Installation

    If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
  • Page 7: Battery Installation And Charging

    Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.
  • Page 8: Installation Options

    Getting started Installation options Your telephone base is ready for table top use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 9: Wall Mount To Table Top Installation

    If the telephone line cord and power adapter cord are bundled, untie them first. Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
  • Page 10: Handset Layout

    CHARGE light On when the handset is charging in the telephone base or charger. (Directory) Press to enter the directory when the telephone is not in use. While in a menu, press to scroll up. During a call, press to raise the listening volume.
  • Page 11: Telephone Base Layout

    Press to skip to the next message (page 31). IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use. VOICEMAIL light Flashes when you have...
  • Page 12: Telephone Settings

    Press MENU/SELECT to confirm your selection. Setting the volume to the lowest level turns off the ringer. A ringer off icon appears. See page 30 to set the telephone base ringer volume. Ringer tone You can choose from different ringer tones.
  • Page 13: Lcd Language

    Telephone settings LCD language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. Press MENU/SELECT to show the menu when the handset is not in use. to select > LCD LANGUAGE, then press Press MENU/SELECT.
  • Page 14: Clear Voicemail

    Press and hold MUTE/REMOVE to delete the entire entry. Press MENU/SELECT to confirm. If, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE/REMOVE.
  • Page 15: Answering System Settings

    Remote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. Press MENU/SELECT to show the menu when the handset is not in use.
  • Page 16: Announcement

    Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/SELECT to show the menu when the handset is not in use.
  • Page 17: Telephone Operation

    When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p appears). End a call Press OFF/CLEAR or put the handset in the telephone base or charger. Speakerphone information During a call, press use.
  • Page 18: Mute

    The next call rings normally. Call waiting If you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. /FLASH to answer the new incoming call. Press •...
  • Page 19: Chain Dialing

    Telephone operation Chain dialing Use this feature while already dialing one phone number or while on a call to initiate a dialing sequence from numbers stored in the directory, stored in the call log, or from the most recent redial phone number. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes).
  • Page 20: Multiple Handset Use

    /FLASH or on another handset to join the call. To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up. You can buy additional expansion handsets (model CS6209) for this telephone base.
  • Page 21: Share An Outside Call

    Press INT repeatedly on your originating handset. The other person can leave the intercom call by pressing OFF/CLEAR, • or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset. /FLASH, or INT on your originating...
  • Page 22: Directory

    • If the telephone number in the directory exceeds 15 digits, < * appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.
  • Page 23: Store A Directory Entry

    Telephone operation Store a directory entry Use the following steps to store an entry in the directory. Press MENU/SELECT when the handset is not in use. to select > DIRECTORY and then press Press MENU/SELECT. to select > STORE, then press Press MENU/SELECT.
  • Page 24: Character Chart

    Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key space When entering a name in the directory, the first letter of each word is automatically capitalized.
  • Page 25: Search The Directory

    -OR- Press MENU/SELECT when the handset is not in use. Press select > DIRECTORY and then press MENU/SELECT twice. Press , or use the alphabetical search to browse. /FLASH or Press >REVIEW STORE VTECH 800-595-9511 to browse.
  • Page 26: Edit A Directory Entry

    Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press MENU/SELECT when the handset is not in use. Press select > DIRECTORY and then press MENU/SELECT twice.
  • Page 27: About Caller Id

    ID service and if both telephone service providers use compatible equipment. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
  • Page 28: Call Log

    NOT AVAILABLE AT THIS TIME appears. The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers. For call log entries with numbers between 16 and 23 digits, in order to view the entire number, you must save the entry to the directory (see page 26).
  • Page 29: Missed Calls Indicator

    Press to browse through the call log. • The name (if available), telephone number, date and time of all incoming calls are shown on the screen. • You hear a double beep when the list reaches the beginning or end of the call log.
  • Page 30: Make A Call Log Entry Ready To Dial

    Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing,...
  • Page 31: Delete From The Call Log

    (before the caller’s number) to browse. When The caller is blocking the name. The caller is blocking the telephone number. The caller is blocking the name and number. This caller’s name is unavailable. This caller’s number is unavailable. No information is available about this caller.
  • Page 32: Redial List

    Telephone operation Redial list The telephone stores the five most recently dialed numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order.
  • Page 33: Answering System Operation

    Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
  • Page 34: Turn The Answering System On Or Off

    Press VOL or VOL the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” See page 8 to set the handset ringer volume.
  • Page 35: New Message Indication

    The message window on the telephone base flashes and handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. Message playback If you have new messages, the telephone plays only the new messages (oldest first).
  • Page 36: Delete All Messages

    Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...
  • Page 37: Message Window Displays

    No messages. Total number of old messages recorded. Total number of messages recorded. The telephone base might have lost and regained power. The clock needs to be set. Memory is full with total number of messages recorded. Current message number during new message playback.
  • Page 38: Remote Access

    Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 11 to change it. Dial your telephone number from any touch tone telephone.
  • Page 39: Appendix

    Two handsets are required for an intercom call. The handset is on an intercom call. You have just ended an intercom call. A system handset or another telephone on the same line is in use. The directory is full. The battery needs to be recharged.
  • Page 40 UNABLE TO SAVE XX MISSED CALLS There is no telephone line connected. Communication between handset and telephone base is lost during a call. One handset is already viewing the call log or directory and another handset attempts to review it.
  • Page 41: Handset And Telephone Base Indicators

    SPEAKER (Battery indicator) On when the handset speakerphone is in use. On when the handset is charging in the telephone base or charger. Flashes when there is an incoming call or another telephone sharing the same line is in use.
  • Page 42: Battery

    Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery.
  • Page 43: Expand Your Telephone System

    Place the unregistered handset in the telephone base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
  • Page 44: Replace A Handset

    To de-register all handsets: Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET. Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USE light is still flashing.
  • Page 45: Troubleshooting

    • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. • Charge the battery in the handset for up to 16 hours.
  • Page 46 The handset might be too far from the telephone base. Move it closer to the telephone base. • There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. •...
  • Page 47 • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re- locate your telephone or modem farther apart from each other, or use a different surge...
  • Page 48 • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges might apply).
  • Page 49 • The handset might be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. •...
  • Page 50 The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset. •...
  • Page 51 Make sure your remote code is correct (page 11). • Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. •...
  • Page 52: Important Safety Instructions

    Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
  • Page 53: Operating Range

    Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
  • Page 54: About Cordless Telephones

    VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
  • Page 55: Warranty

    Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 56 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
  • Page 57: Fcc, Acta And Ic Regulations

    This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
  • Page 58 You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
  • Page 59: Technical Specifications

    Handset: 6.35 X 1.87 X 1.24 in (161.50 X 47.50 X 31.50 mm) Telephone base: 5.38 X 4.70 X 3.28 in (137.00 X 119.50 X 83.50 mm) Charger: 3.70 X 3.60 X 1.91 in (94.00 X 81.50 X 48.50 mm) Weight Handset: 4.54oz (128.60g) (including battery)
  • Page 60: Index

    Dialing pause 19 Directory 18 DSL filter 2 Edit a directory entry 22 End a call 13 Expand your telephone system 39 Find handset 14 Handset display screen messages 35 Handset icons 37 Handset lights 37 Home area code 10...
  • Page 61 Search the directory 21 Share an outside call 17 Speakerphone 13 Store a directory entry 19 Store from redial 19 Technical specifications 55 Telephone base installation 2 Telephone base lights 37 Troubleshooting 41 Volume 8 Wall mounting 4 Wall mount installation 4...
  • Page 62 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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