LSI 3ware 9750 User Manual page 253

0003 Controller error occurred
0004 Rebuild failed
www.lsi.com/channel/products
See Also
"About Degraded Units" on page 138
"Rebuilding Units" on page 154
Event Type
Error
Cause
The 3ware RAID controller has encountered an internal error.
Action
Please collect log files and contact LSI Customer Support, as a replacement
board may be required. Technical support is reachable at
http://www.lsi.com/channel/ContactUs. For information on collecting logs,
search the LSI KnowledgeBase for keyword 12278 at http://kb.lsi.com.
Event Type
Error
Cause
The 3ware RAID controller was unable to complete a rebuild operation. This
error can be caused by drive errors on either the source or the destination of
the rebuild. However, because ATA drives can reallocate sectors on write
errors, the rebuild failure is most likely caused by the source drive of the
rebuild detecting a read error.
Action
The default operation of the 3ware RAID controller is to abort a rebuild if an
error is encountered. If you want rebuilds to continue when there is a source
error, you can set a unit policy to Continue on Source Error When Rebuilding
in 3DM2 or CLI.
The consequence of continuing a rebuild when there is a source error is that
there may be corrupt data in your rebuilt unit. In some cases, however, this
may be your only alternative for recovering as much data as possible from a
unit that has become degraded.
Error and Notification Messages
241