LSI 3ware 9750 Installation Manual
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LSI 3ware 9750 Installation Manual

Sata+sas raid controller card
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LSI™ 3ware® 9750
SATA+SAS RAID

Controller Card

Supports the 9750 Family
Models 9750-4i, 9750-8i, 9750-4i4e,
9750-8e, 9750-16i4e, and
9750-24i4e
PN: 45412-01, Rev. C
May 2010
45412- 01C

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Summary of Contents for LSI 3ware 9750

  • Page 1: Controller Card

    LSI™ 3ware® 9750 SATA+SAS RAID Controller Card Supports the 9750 Family Models 9750-4i, 9750-8i, 9750-4i4e, 9750-8e, 9750-16i4e, and 9750-24i4e PN: 45412-01, Rev. C May 2010 45412- 01C...

  • Page 2: Copyright Notice

    Disclaimer It is the policy of LSI Corporation to improve products as new technology, components, software, and firmware become available. LSI reserves the right to make changes to any products herein at any time without notice.

  • Page 3: Table Of Contents

    Technical Certifications ........43 Appendix: Technical Support ......44 www.lsi.com/channel/products...

  • Page 4: About This Guide

    User Guide and the CLI Guide, combined as one resource. It is only available on your 3ware CD, in the /doc/3wareHTMLBookshelf folder. Online help is also available when you are using 3DM2™ (3ware Disk Manager 2). LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 5: Chapter 1. Getting Started

    Chapter 1. Getting Started The LSI 3ware 9750 SATA+SAS RAID controller card provides these features: Support for up to 127 SAS and/or SATA devices per controller, single port only. Release 10.2 adds external support. ® ® ® OS support includes FreeBSD...

  • Page 6: Contents Of This Package

    Chapter 1. Getting Started Contents of this Package If you purchased a full retail kit with cables, the following items are included: One of the 3ware 9750 RAID controller card models in Table 1. Table 1: 9750 Controller Card Family Model Ports...
  • Page 7 1 x SFF8088 Four internal 4x lane SATA+SAS cables with sideband support. One external 4x lane SATA+SAS cable. 9750-24i4e 6 x SFF8087 1 x SFF8088 Six internal 4x lane SATA+SAS cable with sideband support, one external 4x lane SATA+SAS cable. www.lsi.com/channel/products...

  • Page 8: 9750 Controller Card Models

    Chapter 1. Getting Started 9750 Controller Card Models Figure 1. Layout of the 4-Port 3ware 9750-4i SATA+SAS RAID Controller Card System Error Heat Sink for J4L1 on back RAID-On-Chip (ROC) CRT6A1 Ports Port 0 JT3B1 JT5B3 JT6B1 JT6B3 85049-09 JT5B2...
  • Page 9 9750 Controller Card Models Figure 3. Layout of the 8-Port 3ware 9750-4i4e SATA+SAS RAID Controller Card J6A2 J6A1 J6A3 85062-01 J1A4 J1A1 J2B2 Port J1A2 J1A3 J6B1 J1A5 Port J1B1 J2B1 J6B2 CR3B2 System Error (Red LED) CR3B1 Drive Activity (Green LED)
  • Page 10 Chapter 1. Getting Started Figure 5. Layout of the 20-Port 3ware 9750-16i4e SATA+SAS RAID Controller Card CRT5A1 Drive Activity (Green LED) J4A3 J4A1 J4B1 CRT5A2 System Error J4A2 J5A2 J5B3 (Red LED) J2B1 J2B2 J3B1 J4B2 Ports Ports Ports Ports...

  • Page 11: Cables

    Important: You should only use LSI 3ware certified cables with your LSI 3ware RAID controller. Using an incorrect cable can result in drives that are not detected. The appropriate cables are included with your controller. If you must replace a...

  • Page 12: System Requirements

    Drive Requirements The 3ware RAID controller is designed for use with drive capacities beyond 2 TB. SAS and/or SATA drives can be used with the 3ware 9750 RAID controller. SATA drives must meet SATA-2 (3.0 Gbps) or SATA-3 (6.0 Gbps) standards and also be included on the list of supported drives on the interoperability list.

  • Page 13: Operating System Requirements

    System Requirements For a list of supported drives, access the LSI website at http://www.lsi.com/channel/support/marketing_resources. Click the Data & Interoperability tab. Operating System Requirements 3ware 9750 RAID controller may be used with the following operating systems for Intel and AMD 32-bit and 64-bit x86 based...

  • Page 14: Safety Information

    The 3ware 9750 RAID controller card should be installed by technically qualified persons. If you are uncomfortable opening a computer system and conforming to standard ESD (electrostatic discharge) practices, you should have a computer technician perform the installation.

  • Page 15: Personal Safety When Installing The 9750 Card In Your Computer

    Protecting Equipment and Data Heat Sink Warning. Do not replace the factory-installed heat sink shipped with the 3ware 9750 SATA+SAS controller cards. Replacing the heat sink alters the thermal characteristics and cooling requirements and may cause the controller to fail. Replacing the factory-installed heat sink voids the warranty.

  • Page 16: Installation Considerations

    Air Flow, Cable Length, and Routing Space Adequate airflow and ventilation are particularly important for 3ware 9750 RAID controller card. The on-board heat sink collects heat, and must have adequate airflow in order to disburse it. It is important that the cables do not obstruct the air flow or prevent proper ventilation of the system.
  • Page 17 PC users some low-cost motherboards have a single PCI Note: Express slot which is reserved for a video card. These slots cannot accommodate a 3ware 9750 SATA+SAS controller card or other PCI-E device. If there is an extra open PCI Express x8 or x16 slot in your computer, install the controller card next to it to provide additional ventilation for the controller.

  • Page 18: Chapter 2. Installing The 9750 Sata+Sas Controller Card

    An ESD grounding strap or mat A Phillips screwdriver Before You Start 3ware 9750 SATA+SAS controller cards can be installed in a standard enclosure or in an enclosure with a backplane. Be sure to read “Safety Information” on page 10 in Chapter 1.

  • Page 19: Installing Your Bbu

    To connect your BBU directly or remotely to your 3ware 9750 RAID controller card see: “Installing the iBBU07 Directly on the Your 3ware 9750 Controller Card” “Connecting the iBBU07 Remotely to the 3ware 9750 Controller Card” Installing the iBBU07 Directly on the Your 3ware 9750...
  • Page 20 RAID controller. Install the RAID controller in a PCI Express slot in the computer. Connecting the iBBU07 Remotely to the 3ware 9750 Controller Card Use the supplied 20-pin cable to connect the iBBU07 to your RAID controller.

  • Page 21: Installation For Mac Users

    11.) Open the computer case according to the manufacturer’s instructions. Locate the PCI Express slot you want to use for the 3ware 9750 SATA+SAS controller card. For a discussion of which slot to use, see “Selecting the Slot in Which to Install the Controller Card”...
  • Page 22 Check that the 3ware SATA+SAS controller’s metal bracket covers the hole in the case and secure the bracket with the screw that was used to secure the filler bracket in step 5. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 23: Attach The Cables To Your Controller

    SFF 8088 cables. Follow these steps to connect the cable from your controller to a drive enclosure. Connect the connector on one end of the cable to the external port, as shown in Figure 11. www.lsi.com/channel/products...
  • Page 24 Connect the other end of the cable to the external port on the drive enclosure. Figure 11. Mini SAS x4 Cable Plug Connector and the RAID Controller Card with External Connector Note: Figure 11 for reference only, . LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 25: Connect The Cables To Backplanes

    Connecting the Controller to the Backplane Figure 12. Backplane 8087 Multi-lane Cable SFF-8087 JT3B1 Connector 85049-10 Chassis PCI-e Slot Motherboard Note: Figure 12 is for reference only. System connection may not be the same as shown in this illustration. www.lsi.com/channel/products...

  • Page 26: Finishing Up The Sata+Sas Controller Card Installation

    Version 10.0 or newer for information about configuring RAID arrays. The user guide is included on the 3ware CD that came with your controller. It is also available from the LSI website at: http://www.lsi.com/channel/ChannelDownloads. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 27: Chapter 3. Specifications

    9750-4i4e, and 9750-8e Controller Cards PCI Edge Connector State 1 State 2 State 3 3.3 V supply 0.330 A 0.330 A 0.330 A 12 V supply 1.000 A 1.810 A 1.530 A 3.3 V auxiliary supply 0.030 A 0.030 A 0.030 A www.lsi.com/channel/products...

  • Page 28: Power Supply Requirements For The 9750-24I4E And 9750-16I4E Controller Cards

    1.139 A 1.174 A 1.225 A 1.356 A 12 V supply 1.466 A 1.426 A 1.487 A 1.773 A 3.3 V auxiliary supply 0.048 A 0.026 A 0.214 A 0.168 A LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 29: Environmental Specification

    33 G, 11 ms half-sine, 10± shocks in 3± shocks in x-, y-, and z-axes x-, y-, and z-axes Airflow At least 200 linear feet per minute (LFPM) Caution! Do not operate the 9750 Controller Card at any time without proper cooling. www.lsi.com/channel/products...

  • Page 30: Physical Dimensions

    1. The Self Monitoring Analysis and Reporting Technology (SMART) detects up to 70 percent of all predictable drive failures. In addition, SMART monitors the internal performance of all motors, heads, and drive electronics. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 31: Jumper And Connector Description For The 9750 Controller Card Family

    The RAID controller interfaces with the host system using this connector. JT3B1 Battery 20-pin connector backup unit (BBU) Connects the optional intelligent battery connector backup unit (LSI iBBU07) directly to the controller. J4L1 Remote 20-pin connector. battery backup unit Connects the optional remote intelligent (BBU)
  • Page 32 Jumper should not be present during normal operation. JT6B2 Reserved for 2-pin connector LSI use only JT6B3 Drive activity 2-pin connector connector Connects to an external LED that indicates drive activity. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 33 Table 8: Jumpers and Connectors for 9750-4i4e Jumper/ Type Description Connector J1A1 UART debug 4-pin connector. connector Reserved for LSI use. J1A2 Reserved for 2-pin connector. LSI use Jumper should not be present during normal operation. J1A3 Reserved for 2-pin connector.
  • Page 34 J6B1 Remote 20-pin connector. battery backup Connects the optional remote intelligent unit (BBU) battery backup unit (LSI iBBU07) connector remotely to the controller by cable. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 35 Jumper and Connector Description for the 9750 Controller Card Family Table 8: Jumpers and Connectors for 9750-4i4e (continued) Jumper/ Type Description Connector J6B2 Battery 20-pin connector. backup unit Connects the optional intelligent battery connector backup unit (LSI iBBU07) directly to the controller. www.lsi.com/channel/products...
  • Page 36 SATA drives, or a SAS expander. J2B1 Standard x8 PCIe 2.0 bus connection as defined in PCIe edge the PCI Express specification. card connector The RAID controller interfaces with the host system using this connector. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 37 Connects the optional remote intelligent unit (BBU) battery backup unit (LSI iBBU07) connector remotely to the controller by cable. J6B2 Battery 20-pin connector. backup unit Connects the optional intelligent battery connector backup unit (LSI iBBU07) directly to the controller. www.lsi.com/channel/products...
  • Page 38 Connects the controller by cable to SAS drives or SATA drives, or a SAS expander. J1B3 RAID key 2-pin connector. connector Enables support for RAID 5 configurations. Jumper should not be present during normal operation. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 39 LSI use. Reserved for LSI use. J1L1 Remote 20-pin connector. battery backup Connects the optional remote intelligent unit battery backup unit (LSI iBBU07) connector remotely to the controller by cable. J2B1 4 Lane SFF-8087 x4 internal mini SAS SATA+SAS connector connector...
  • Page 40 SAS expander. J4B2 4 Lane SFF-8087 x4 internal mini SAS SATA+SAS connector connector (Ports 0-3) Connects the controller by cable to SAS drives or SATA drives, or a SAS expander. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 41 Connects to an LED that indicates when the data in the cache has yet to be written to the storage devices. Used when the write-back feature is enabled. J5B3 UART debug 4-pin connector connector Reserved for LSI use. www.lsi.com/channel/products...
  • Page 42 Connects the controller by cable to SAS drives or SATA drives, or a SAS expander. J1B3 RAID key 2-pin connector. connector Enables support for RAID 5 configurations. Jumper should not be present during normal operation. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 43 Reserved for LSI use. J1L1 Remote 20-pin connector. battery backup Connects the optional remote intelligent unit (BBU) battery backup unit (LSI iBBU07) connector remotely to the controller by cable. J2B1 4 Lane SFF-8088 x4 external mini SAS SATA+SAS connector. connector...
  • Page 44 SATA drives, or a SAS expander. J5A1 4 Lane SFF-8087 x4 internal mini SAS SATA+SAS connector. connector (Ports 4-7) Connects the controller by cable to SAS drives or SATA drives, or a SAS expander. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...
  • Page 45 SAS expander. J5B2 4 Lane SFF-8087 x4 internal mini SAS SATA+SAS connector. connector (Ports 0-3) Connects the controller by cable to SAS drives or SATA drives, or a SAS expander. J5B3 UART debug 4-pin connector connector Reserved for LSI use. www.lsi.com/channel/products...

  • Page 46: Leds On 9750 Controller Card Family

    Red LED The ROC ASIC is operating normally. Indicates the LSI SAS Indicates a hardware error during 2108 RAID-on-chip POST or a CPU exception during (ROC) ASIC error status operation. LSI 3ware 9750 SATA+SAS RAID Controller Card Installation Guide...

  • Page 47: Technical Certifications

    C-Tick mark FCC Self-Certification logo Canadian Compliance Statement Korean MIC Taiwan BSMI Japan VCCI CISPR Class B All 3ware 9750 RAID controller card hardware is compliant with CSA C22.2 No.60950-1, UL 60950-1 First Edition-listed accessory, Agency model # 25239. www.lsi.com/channel/products...

  • Page 48: Appendix: Technical Support

    For specific answers to questions, technical support, or to give feedback about the product, refer to our website at: http://www.lsi.com/channel/ContactUS. LSI also offers support 24 hours a day, 7days a week at: 888-646-4566 or 408-433-4567 in North America. For international customers call 00-800-5745-6442.

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