Digital Equipment DIGITAL Server 7100 1200 Service Maintenance Manual page 68

Problem
No response to keyboard
commands.
No response to mouse
commands.
Server operates correctly
but application software
does not.
Possible Cause
Keyboard might be
password protected by a
local or remote control
program.
Keyboard is not connected.
Keyboard is connected to
the mouse port.
Keyboard failed.
Mouse might be password
protected by a local or
remote control program.
Mouse is not connected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Mouse trackball dirty.
Mouse failed.
Application software
installed incorrectly.
Having external cache
enabled causes conflict
with application software.
Troubleshooting
Action
Enter the keyboard password.
Power down the server and
connect the keyboard.
Power down the server and
connect the keyboard to the
keyboard port.
Replace the keyboard.
Enter the keyboard and mouse
password.
Power down the server and
connect the mouse.
Power down the server and
connect the mouse to the mouse
port.
Install the appropriate mouse
driver.
Clean trackball.
Replace the mouse.
Refer to the application software
documentation.
Run the SCU and disable external
cache.
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