Troubleshooting - Furuno FELCOM 70 Operator's Manual

6.3.6

Troubleshooting

Problem
1. No contact with
modem or busy
2. Cannot find Dial
Up Networking:
3. Connection
unsuccessful:
4. Cable length
5. All dialups dial in
MPDS
6. User name and
password illegal
Probable cause
Wrong setup of
Communication Unit.
vtLite Mobile uses the same
port.
Dial up connection not
installed.
Other end is not an ISDN
connection.
Wrong connection details
Guaranteed length: 1.5 m
Some PCs always require
username/password.
6. DATA COMMUNICATION
Action
• Make sure the vtLite settings are
correct, see RS-232 configuration.
• Try autodect if problems with the
connection.
• Try different speed and COM port
settings.
• Close vtLite Mobile
• Contact your PC vendor to get the
software.
• It is not possible to use the RS-232
port if the modem on the receiver side
is not an ISDN modem.
• Check the phone number, user name
and password with your service
provider.
• Check whether 64kbps data UDI is
commissioned.
• Using vtLite Mobile, check
configuration in Device Manager.
• Recommended maximum length: 3 m
• Use AT+WS45=1 to set port back to
normal mode
• Enter any name/password to ensure
a successful call.
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