Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message
SECURITY KEY
NOT DETECTED
SENDING
PROGRAM
TO EC
PROCESSOR
SHUTL INV CMD*
SHUTL INV PARM*
SHUTL OVR
SPEED*
SHUTTLE JAM
340
Can User
Explanation
Correct?
No
The security key is
not present or has
failed.
No
Status message:
the printer is
loading the engine
controller program
into the engine
controller.
No
Fatal firmware
error on controller
board.
No
Fatal firmware
error on controller
board.
No
The shuttle is
running over
speed.
Yes
No shuttle
movement or
shuttle moving at
wrong speed.
Solution
Contact your authorized
1
service representative.
No action is required.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Check for obstruction to
shuttle, a twisted ribbon,
or platen lever closed too
tightly. If fault source is
not apparent, contact
your authorized service
1
representative.
Need help?
Do you have a question about the P7000 and is the answer not in the manual?