Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
Correct?
RIB INVLD STATE*
No
RIBBON DRIVE
No
RIBBON UNDER 2%
Yes
Change RBN Soon
RBN AT END POINT
Yes
Change Ribbon
RIBBON NOT
Yes
RECOGNIZED
RIBBON STALL
Yes
SCS COMMAND
No
ERROR*
SECURITY CODE
No
VIOLATION*
Explanation
Ribbon Invalid
Contact your authorized
State.
service representative.
The controller
Contact your authorized
board does not
service representative.
detect a ribbon
drive motor.
Message is
Install a new ribbon.
displayed when
ribbon life reaches
2% level.
Software has
Install a new ribbon.
determined that
the ribbon life is at
end point.
The printer does
Use the ribbons specified
not detect correct
for the printer.
ribbon type.
The controller
Check the ribbon path for
board does not
jams; if necessary, install
detect ribbon
a new ribbon.
movement.
Printer received
Contact your system
undefined control
administrator.
character.
Security code of
Contact your authorized
PAL on controller
service representative.
board does not
match code of
firmware on the
controller board.
Fault Messages
Solution
1
1
1
339
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