Printronix P7000 User Manual page 334

Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Displayed Message
LOADING
PROGRAM INTO
FLASH
NEW SPX
DETECTED
PRESS ENTER
NON VOLATILE
MEMORY FAILED
OLD RIBBON
Install New RBN
ON LINE
ONLINE
28 CU NOT ENAB
ONLINE
8344 FAILED*
334
Can User
Explanation
Correct?
No The printer has
deleted the
previous program
from flash memory
and is loading the
new program into
flash memory.
No The printer detects
an SPX installed at
the debug port and
the SPX is valid for
the printer.
No The flash memory
is defective.
Yes Ribbon was
previously
declared end of life
on the installed
machine.
N/A Printer state
message: printer is
online and in
communication
with host.
Yes Poll timeout error.
The printer was not
polled for one
minute. (Coax
interface.)
No Link-level code test
detects hardware
failure.
Solution
No action is required.
Contact your authorized
1
service representative.
Contact your authorized
1
service representative.
Install a new ribbon.
No action is required.
Check cable connection
and host system.
Contact your authorized
1
service representative.