Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
Correct?
ERROR: FLASH DID
Yes
NOT PROGRAM
ERROR: FLASH
No
NOT DETECTED
ERROR: LOCKED
No
SN=nnnnnnnnnnnnn
nnnnnnnn
ERROR: NO DRAM
No
DETECTED
ERROR: NVRAM
No
FAILURE
Explanation
The printer
Download the program
encountered an
again. If the message
error trying to
displays again, contact
program flash
your authorized service
memory.
representative.
The printer could
Contact your authorized
not find flash
service representative.
memory.
nnnnnnnnnnnnnnn
Contact your authorized
nnnnnn is the
service representative.
serial number of
the printer's
security key. The
SPX serial number
does not match the
printer's serial
number and
cannot be used
with the printer.
The printer could
Contact your authorized
not find any
service representative.
DRAM.
The non-volatile
Contact your authorized
SRAM on the
service representative.
controller board
has failed.
Fault Messages
Solution
1
1
1
1
1
327
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