Error Message Structure - Sirona galileos comfort plus Operating Instructions Manual

Sirona Dental Systems GmbH
Operating Instructions GALILEOS Comfort PLUS (CANADA) GALILEOS
Ex Error type/"troubleshooting" classification for the user
yy Location; module; subsystem or logical function unit
zz Consecutive number with error identification
Ex Description
1 System warning;
system message
2 Errors caused by
system overload
3 The system detects that
a key was pressed
during power-on.
4 Malfunction or
mechanical obstruction
of unit movements
5 Malfunction during the
exposure or during
exposure preparation.
64 91 208 D3437
D3437.201.09.07.02 12.2015
8.2

Error message structure

The error messages are displayed in the form of an error code. They are
not provided in plain-text form.
The error message code has the following structure: Ex yy zz
All error messages of the system are grouped according to these criteria.
8.2.1 Ex
Digit (x) is intended to provide the user with quick help in deciding how to
deal with this error.
Actions required
Acknowledge the error message.
Contact your Customer Service.
Continued operation of the system is
ensured.
Acknowledge the error message.
Repeat the procedure step after a
certain waiting time. If the error
message reappears, prolong the
waiting time. If the error state
persists, contact your Customer
Service.
Switch the unit off and then on again;
if the error reoccurs inform customer
services.
NOTICE! After switching the unit off
with the main switch, you must wait
for approx. 2 minutes before
switching it back on again.
Acknowledge the error message;
make sure that the movements of the
unit are not obstructed. Repeat the
last procedure step or exposure. If
the error reoccurs without any
identifiable cause: Contact your
Customer Service.
Acknowledge the error message to
continue system operation. Repeat
the last procedure step or exposure.
If the error reoccurs, contact your
Customer Service.
8 List of messages
8.2 Error message structure
Error group
This error group includes all errors
that indicate still acceptable
tolerance variations, or messages
about states which do not directly
affect system operation.
This error group includes states that
indicate, for example, temporary
excess temperatures or the like. The
cause of the error disappears
automatically after a certain waiting
time.
This error group includes all errors
that indicate invalid signal states of
keys and safety signals during
power-on.
This error group includes all errors
that indicate problems with the
motor-controlled movements on the
outside of the unit.
This error group includes all errors
resulting from a certain system
action triggered by the user which
could not be performed because a
required (internal) partial function
(SW or HW) is not ready or fails.
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