Error Message Structure - Sirona Orthophos XG Plus DS/Ceph Operating Instructions Manual

Sirona Dental Systems GmbH
Operating Instructions ORTHOPHOS XG
13.2

Error message structure

The error messages are displayed in the form of an error code. They are not provided in plain-text form.
13.2.1 The error message code has the following structure:
Ex yy zz
Ex
Error type/"troubleshooting" classification for the user
yy
Location; module; subsystem or logical function unit
zz
Consecutive number with error ID
All error messages of the system are grouped according to these criteria.
13.2.2 Ex
Digit (x) is intended to provide the user with quick help in deciding how to deal with this error.
Ex Description
1
System warning;
system message
2
Errors caused by
system overload
3
The system detects
that a key was pressed
during power-on.
4
Malfunction or
mechanical obstruction
of unit movements
59 87 594 D 3352
D 3352.201.01.18.02
Plus
DS/Ceph
Actions required
Acknowledge the error message. Contact
your Customer Service. Continued
operation of the system is ensured.
Acknowledge the error message. Repeat
the procedure step after a certain waiting
time. If the error message reappears,
prolong the waiting time. If the error state
persists, contact your Customer Service.
Switch the system off and back on; if the
error reoccurs without any user
intervention, contact your Customer
Service.
CAUTION! After switching the unit off with
the main switch, you must wait for
approx. 2 minutes before switching it back
on.
Acknowledge the error message; make
sure that the movements of the unit are not
obstructed. Repeat the last procedure step
or exposure. If the error reoccurs without
any identifiable cause -> contact your
Customer Service
13 List of messages
13.2 Error message structure
Error group
This error group includes all errors that
indicate still acceptable tolerance
variations, or messages about states
which do not directly affect system
operation.
This error group includes states that
indicate, for example, temporary excess
temperatures or the like. The cause of the
error disappears automatically after a
certain waiting time.
This error group includes all errors that
indicate invalid signal states of keys and
safety signals during power-on.
This error group includes all errors that
indicate problems with the motor-controlled
movements on the outside of the unit.
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