If The Tester Does Not Discover A Client - Netscout AirCheck G2 User Manual

The number of access points the tester hears at

your location. This number does not include virtual
access points if Group virtual access points is selected.
See page 26.
Press Locate to locate the client. See page 55.
 

If the Tester Does Not Discover a Client

In some situations, the tester will not discover a client:
The wireless card in the client is disabled.

The tester cannot hear the client because you are too far

away from the client.
The tester cannot hear the client because the signal

cannot go through a wall or some other barrier.
There is too much interference on the channel that the

client uses. Select Channels to see the interference from
non-802.11 sources on the channel.
The tester does not scan the band that the client uses.

See the setting in Settings > Manage 802.11 settings.
The client does not transmit a probe when the tester

listens to the channel that the client uses.
55
Discovering Clients