Aastra 6753i User Manual
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Aastra 6753i User Manual

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See also: Administrator's Manual , User Manual
Aastra Business Communication
Solution
Aastra 6730i, Aastra 6731i, Aastra 6753i
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1614_en.pdf?get&DNR=eud-1614
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This User's Guide describes the functions, configuration
and use of the Aastra SIP phones Aastra 6730i,
Aastra 6731i and Aastra 6753i on the communication
systems mentioned above.
eud-1614_en / 1.0 – R3.0 – © 09.2013

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  • Page 1 Aastra 415 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the Aastra SIP phones Aastra 6730i, Aastra 6731i and Aastra 6753i on the communication systems mentioned above. eud-1614_en / 1.0 – R3.0 – © 09.2013...

  • Page 2: Welcome

    Welcome... Welcome to the User's Guide for the Aastra SIP desk phones Aastra 6730i, Aastra 6731i and Aastra 6753i for Aastra 400 communication systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configuration.

  • Page 3: Safety Information

    Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 4: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R3.0 • Copyright © 09.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 5: Table Of Contents

    Document information ........... . . 4 Information as to the Aastra 400 communication system ..... 7 Keys, display and menu guidance .
  • Page 6 Index ..............72 Aastra 6730i/6731i/6753i...

  • Page 7: Information As To The Aastra 400 Communication System

    Aastra Self Service Portal and the overview of all your phones. You will find out all informations to a specific topic on the Aastra Self Service Portal online help.

  • Page 8: Keys, Display And Menu Guidance

    Labels ................17 Aastra 6730i/6731i/6753i...

  • Page 9: Key Designations And Sockets

    Keys, display and menu guidance Key designations and sockets 6730i Aastra 6730i / Aastra 6731i Aastra 6753i Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 10 Display Labels Message LED Aastra 6730i/31i: Function keys P1-P8 Free configurable keys An LED is located Aastra 6753i: Function keys P1-P6 next to each function key for signalling the functional state. Navigation key • Navigating through the menu • Switching line •...
  • Page 11 Keys, display and menu guidance No. Key Description Asterisk key Enter * character Hold key • Putting the active call on hold • Take back call from hold Redial key Use the phone number last dialled Loudspeaker Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 12: Display Symbols

    Detailed information on these menu entries can be found in the corresponding chapters of this user’s guide. Entry System menu Entry System menu Call list Presence Directory Lookup Call routing Voice mail Alarm melodies Forwarding Information Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 13 Keys, display and menu guidance Using the softkey/navigation key Softkeys are the keys that are automatically configured with context-dependent func- tions by the Aastra 400 communication system. The functions are displayed above the navigation key. A menu always has several sub-menus. Press the...
  • Page 14 Keys, display and menu guidance Function key Aastra 6730i / Aastra 6731i Aastra 6753i Key P7 Empty (Aastra 6730i/31i only) Key P8 Empty (Aastra 6730i/31i only) Alphanumeric keyboard The alphanumeric keyboard can be used for entering digits and the password, for entering text and special characters, and also for quickdial.
  • Page 15 Flashes fast • Appointment call Flashes slowly Call party on hold Active call Note: On the Aastra 6730i/31i, the line keys light up red. LED on function key or State Description busy lamp field • Function is deactivated Does not light up •...

  • Page 16: Expansion Key Module

    • The keys on the expansion key module support all key types that are supported on the phone keys. • The configurable keys of the expansion key module Aastra M670i can be operated as the other configurable keys. • The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Por-...

  • Page 17: Labels

    Aastra 400 DocFinder). Aastra 6730i / Aastra 6731i: 1. Label the write-on labels via the Aastra Self Service Portal, print them (“Page scal- ing for printing: None"). 2. Cut out the labels according to the crop marks. 3. Remove the cover with the logo from above the control panel by pressing it down lightly and pushing upwards.
  • Page 18 Keys, display and menu guidance Aastra 6753i: 1. Label the write-on labels via the Aastra Self Service Portal, print them (“Page scal- ing for printing: None"). 2. Cut out the labels according to the crop marks. 3. Remove the cover from the top part of the front panel by pressing it down lightly and pushing upwards.

  • Page 19: Making A Call

    Organisation within the team (busy lamp field) ........51 Aastra 6730i/6731i/6753i...

  • Page 20: Phoning

    The phone rings and the message LED and line key LED flash. If the caller's phone number is received, it is shown on the display. If the phone num- ber is stored in the private phone book or in the Aastra 400 communication system, the display also shows the corresponding name.

  • Page 21: Muting The Microphone

    All the headset mode configuration possibilities can be found in chapter "Setting the audio properties for headset operation", page 55. Answering a call with the headset: Press the Loudspeaker key. Ending a call with the headset: Press the Loudspeaker key. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 22: Making Calls

    For the communication system (Aastra 400 communication server, OIP, Microsoft Out- look, TwixTel) to identify an external number it is recommended to enter the number in canonical format (+Country Code (Region Code) Phone Number).
  • Page 23 If the phone is unable to find a matching user, List empty will appear on the dis- play. Scroll through the list and select the desired entry. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 24 64). Call list for unanswered/answered calls: Aastra 6730i/31i: Press the call list button. Menu Aastra 6753i: Press the function key for Menu. Call list Aastra 6753i: Scroll to Call list and press the navigation key to the right.

  • Page 25: Dialling With A Configurable Key

    (1, 2, 3 etc.) and the line state (free, busy). Aastra 6753i: You can make a call via a Line key. Your Aastra SIP phone is equipped with three permanently set line keys with LEDs. Your system administrator can set up six additional line keys (making a total of nine).

  • Page 26: Initiating Functions Before A Call

    Request a callback Activate a callback request (you called someone and hear the busy tone or the ring-back tone): Press the function key for Request a callback. ➔ You hear the acknowledgement tone. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 27 Request a callback. Answering the callback request You cannot automatically answer a callback request on your Aastra SIP phone. Private call with PIN You want to make a private call on your phone or on a third-party phone. With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls.

  • Page 28: Using Functions While In A Call

    Initiate an enquiry call (you are making/taking a call): Aastra 6730i/31i: Press the deflect key or a free line key. Aastra 6753i: Press a free line key (select using the vertical navigation key, if necessary). <Phone number> Enter the call number and press the Dial softkey.

  • Page 29: Making A Conference Call

    The conference party answers the call. 4. Press the conference key Leaving a conference call: Put the handset on-hook or press the End key. ➔ The other conference parties remain in the call. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 30 ➔ The other conference parties remain in the call. Transferring a call partner (Aastra 6730i/31i only) You want to put your call partner through to someone else. With the deflect function you can connect your call partner with someone else. You can connect internal and external users with one another.
  • Page 31 .wave files in your individual e-mail boxes. For this, you must configure at least one e-mail address in the Aastra 400 communica- tion system. You can find a call recording overview in your e-mail box. Contact your system administrator for more information.
  • Page 32 (see chapter "Purpose and function", page 66): • Activate the phone lock: Enter the function code *33* <PIN> # • Deactivate the phone lock: Enter the function code #33* <PIN> # Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 33: Organising Absences From The Desk

    3.3 pm. Contact your system administrator for more informa- tion. • All the configuration possibilities for a presence profile can be found in chapter "Configuring presence/presence profile", page Seite 62 Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 34: Absence Information

    Making a call Operation of the presence status is available via the system menu, a function key (see chapter "Configuring keys", page 64) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 35: Call Forwarding

    • Only one call forwarding variant at a time is possible. Available call forwarding types possibilities: Menu Description Call forwarding off (Off) No CFU is carried out. Call forwarding uncondi- Incoming calls are automatically forwarded to another destination. tional, CFU (All) Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 36 You can also enter the call number of the user you want manually or find it in a call list. Deactivate call forwarding: Call forwarding unconditional can be deactivated via: Menu > Forwarding > call forwarding variant Off. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 37: Call Lists And Voice Messages

    Calling a user from the call list: Pick up the handset. ➔ The call number of the user is dialled. Once the call has been successfully connected, the entry is deleted from the call list. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 38 DocFinder. Operation of the voice messages is available via the system menu, a function key (see chapter "Configuring keys", page 64) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 39: Functions For Special Situations

    The take function can be used to transfer calls between your phones. Requirement: They are within the one number user concept (see chapter "Purpose function", page 66). This function must be stored under a function key (see chapter "Configuring keys", page 64). Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 40 Operation of personal call routing is available via the system menu. The function can also be configured to a function key by your system administrator (see chapter "Con- figuring keys", page 64) or configured by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).
  • Page 41 Available options: Menu Description Permanent The call number is never displayed. Call number should only be restricted for certain calls. This function must be Per call activated before dialling the call number. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 42 64). Notes: • If you activated forwarding, the appointment call is not forwarded. • If you are in call, the appointment call is made as soon as you end the call. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 43 Function is activated/deactivated and the LED on the function key is switched on/off. Appointment call Activate CLIR per call: The single appointment call must be configured using the Aastra Self Service Portal. Confirming an appointment call: Pick up the handset and then hang up immediately.

  • Page 44: Free Seating

    • You can only log on once to a Free Seating phone. The moment you log in to another free seating phone, you are automatically logged off the original phone. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 45 You are now logged off; the free seating phone is now available again to other users. Note: You are automatically logged off if your system administrator has set up an automatic logoff process. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 46 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.
  • Page 47 Access to the local phone book. Contacts in the local phone book are stored Local phone book on the phone only (see chapter "Phone book management", page 59). Missed calls Call list for unanswered calls. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 48 Access to the Aastra 400 system menu. Direct access to the system phone book menu in the system menu. Contacts System phone book in the system phone book are integrated in the Aastra 400 communication system (see chapter "Phone book management", page 59).

  • Page 49: Functions With Opencount

    If an OpenCount is integrated in your Aastra 400 communication system, the fol- lowing additional features are also available on your phone. PIN telephony The PIN telephony is part of OpenCount.

  • Page 50: Setting Functions By Remote Control

    This function must be stored under a function key (see chapter "Configuring keys", page 64). For further information refer to the product-specific OpenCount user's guides on our webpages (www.aastra.com) or contact your system administrator. PIN call PIN call rebook Activating/deactivating PIN call: Press the function key for...

  • Page 51: Organisation Within The Team (Busy Lamp Field)

    To be able to use the busy lamp field, it must have been saved as such with the call number of the team partner, either by your system administrator or by yourself in the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7).

  • Page 52: Personalizing Your Phone

    Configuring keys ..............64 Aastra 6730i/6731i/6753i...

  • Page 53: Display

    Volume: You have to set the volume of handset and loudspeaker separately. The new volume will remain stored even after the call is ended. Quieter: Press the –-key. Louder: Press the +-key. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...

  • Page 54: Setting The Ringing Properties

    2. Select the setting you want and confirm with the Set softkey. Note: A list of alarm melodies is available for playback: Menu > Alarm melodies > Test. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 55 Personalizing your phone Setting the audio properties for headset operation Using your Aastra SIP phone, you can make and answer calls using the handset, head- set or handsfree system. The audio settings allow the use of different combinations of these three operation modes in order to achieve maximum flexibility in phone opera- tion.

  • Page 56: General Settings

    As system administrator or technician, you can make global settings for the time and date for all Aastra SIP phones in the Aastra 400 communication system. If no NTP time server is entered in the communication system, then you can also make these settings over the phone.

  • Page 57: Changing The Pin

    The digit combination "0000" is set as default. You can select any 2 to 8-digit combina- tion for your new PIN. The PIN on your phone is configured using the Aastra Self Service Portal. For more information about the Aastra Self Service Portal, please refer to chapter "Aastra Self...

  • Page 58: Restarting The Phone

    You want to change the text displayed by your phone in the idle state. The display text shown in the idle state on your phone is configured using the Aastra Self Service Portal. For more information about the Aastra Self Service Portal, please refer to chapter "Aastra Self Service...

  • Page 59: Protect Yourself Against Calls

    New contacts cannot be entered directly on your Aastra SIP phone. Use one of the following options: • If you have another system phone from the Aastra 400 range in addition to your Aastra SIP phone, then you can enter new contacts there.

  • Page 60: Configuring Voice Mail

    Personalizing your phone Local phone book: Aside from the system phone book, your Aastra SIP phone also has a local phone book. This can be assigned to a function key. Contacts saved in this local phone book are only available on your Aastra SIP phone.
  • Page 61 Select Activating the voice mail greeting. Operation of voice mail is available via the system menu, a function key (see chapter "Configuring keys", page 64) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 62: Configuring Presence/Presence Profile

    • If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. • The time and date are never played in the global greeting and personal greetings. Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 63 Personalizing your phone Operation of the presence settings is available via the system menu, a function key (see chapter "Configuring keys", page 64) or the Aastra Self Service Portal (see chapter "Aastra Self Service Portal", page 7). Menu Press the function key for Menu.

  • Page 64: Configuring Keys

    Available keys You can assign the configurable keys of your Aastra SIP phone with a specific action type so you can trigger a particular action by simply pressing that key. The key assign- ment is retrievable at any time. Choice available:...

  • Page 65: Product And Safety Information

    Limited Warranty (Australia only)........... . . 68 Aastra 6730i/6731i/6753i...

  • Page 66: Safety Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 67 • Make sure that the versions of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions. • Always read the user documents first before you put your product into operation.

  • Page 68: Data Protection

    Product and safety information About Aastra Aastra Technologies Limited (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses. Aastra's operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries.

  • Page 69: Repair Notice

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 70: Warranty Repair Services

    Limitation of liability To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in connection with the supply of goods or services (whether for tort (including negligence),...

  • Page 71: After Warranty Service

    Australian Consumer Law, this service provides repair or replacement of your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions contact:...

  • Page 72: Index

    Index Cost control (Safety information) ......3 Aastra Self Service Portal ..........7 Absence information ............34 Data protection ..............68 Accessories (Safety information) ........ 3 Data protection (Safety information) ....... 3 Alarm melodies ...............54 Date ..................56 Alarm options ..............43 Deflect ................30 Alphanumeric keyboard ..........14...
  • Page 73 Deflecting ..............38 PIN telephony ..............49 Deleting ..............38 Presence ................33 Detailed information ..........38 Presence state ..............33 Listening to ............... 38 Private call with PIN ............27 Volume ................53 Product information .............66 Aastra 6730i/6731i/6753i eud-1614/1.0 – R3.0 – 09.2013...
  • Page 75 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder.

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