Page 1: User Guide
Aastra Model 6730i IP Phone User Guide Release 3.2 41-001376-00 Rev 00 – 01.2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 2: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 3: Table Of Contents
Keypad Keys ...........................12 Methods for Customizing Your Phone ..................13 Phone Options via the IP Phone UI ..................13 Phone Options via the Aastra Web UI ..................16 Phone Status ..........................20 Phone Status via IP Phone UI ....................20 Finding Your Phone’s IP Address ..................21 Phone Status via the Aastra Web UI ..................22...
Page 4: Table Of Contents
Table of Contents Phone Lock ..........................46 Defining an Emergency Dial Plan ..................47 Line Keys and Programmable Keys ..................49 Multiple Line and Call Appearance Keys ................49 Programmable Keys ........................50 Line Key ..........................52 Creating a Speed Dial Key ......................53 Editing Speed Dial Keys ......................59 Do Not Disturb (DND) Key ....................63 Busy Lamp Field (BLF) Key ....................64 BLF List Key ..........................66...
Page 5 Table of Contents Mute ............................106 Receiving Calls ..........................107 Answering an Incoming Call ....................107 Sending an Incoming Call to Voicemail ................107 Handling Calls ...........................108 Placing a Call on Hold ......................108 Transferring Calls .........................109 Conferencing Calls ....................... 111 Ending Calls ..........................116 Managing Calls .........................117 Directory List ........................117 Callers List ..........................127 Account Configuration (DND and Call Forwarding) ............132...
Page 6 Table of Contents Shared Call Appearance (SCA) Call Bridging ..............178 Available Features Enabled by Administrators ..............182 Outgoing Intercom Calls .......................182 Missed Call Summary Subscription ..................182 Customizable Callers List Key .....................183 Autodial (Hotline and Warmline) ..................183 Centralized Conferencing .....................184 Answer and Ignore Keys for XML Applications ..............184 Playing a WAV File On Your Phone ..................185 Using the Keypad During Active XML Applications ............185 Key Redirection ........................186...
Page 7: Welcome
About This Guide This guide explains how to use your new 6730i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system.
Page 8: Requirements
Power source Installation and Setup If your System Administrator has not already setup your 6730i phone, please refer to the Aastra 6730i Installation Guide for basic installation and physical setup of the 6730i. For more advanced administration and configuration information, System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.
Page 9: Getting Started
Getting Started The 6730i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6730i automatically begins the start up sequence as soon as it is connected.
Page 10 The 6730i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server address, or 4Skip to continue without checking for servers). Auto Discovery Remote Skip If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list.
Page 11 When the configuration update is complete, the phone displays the following screens. Network Done Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 12: Idle Screens
The "1" in the upper corner in the above example indicates the idle screen for the first line appearance. You can use the left and right arrow keys to scroll through the idle screens for all six line appearances on the 6730i. This screen is shown whenever your phone is not in use.
Page 13: Incomplete Configuration
“Restarting Your Phone” page For more information about connecting your phone, refer to the Aastra 6730i Installation Guide. Check with your System Administrator for assistance. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 14: Ip Phone Keys
IP Phone Keys Key Panel The following sections describe the various 6730i phone key functions, and how they help you make and manage your calls and caller information.Images of the symbol keys and the symbol hardware platform are used throughout this document.
Page 15  Mute Key Keypad   Goodbye Key Navigation Keys   Redial Key 8-Line LCD Screen   Options Key Programmable Keys Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 16: Key Description
Key Description The following table identifies the keys on the key panel of your 6730i IP phone that you can use for handling cal Text Keys Symbol Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call Hold appearance button beside the light that is flashing.
Page 17 “Line Keys and Programmable Keys” page *See the Aastra 6730i IP Phone User Guide for more information about each of these keys. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 18: Keypad Keys
Keypad Keys The 6730i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6730i phone keypad includes the following: Keypad Key Description...
Page 19: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 20 4. Set Audio Audio Mode Headset Mic Vol Phone Status 1. IP&MAC Addresses 2. LAN Port 3. Firmware Info 4. Error Messages Phone Lock Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 21 For more information about customizing your phone using the available options from the IP Phone UI, see the section “Customizing Your Phone” page For more information about Administrator options, contact your System Administrator. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 22: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP...
Page 23 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 24 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone, and information about the SIP account(s) currently configured on the phone.
Page 25 Webpage Language and Input Language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6730i. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 26: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 27: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 28: Phone Status Via The Aastra Web Ui
Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
Page 29 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 30 Status Used? 9057604603@anasipproxy.aastra.com:5060 Registered where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Number Displays on accounts when registration fails with the SIP proxy server. Example: Backup...
Page 31: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 32 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 33 5. Select a value from the "LineN" field Note: See the Ring Tones Table page 25 for valid values. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 34: Contrast Level
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6730i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed. With live dial pad OFF, if you dial a number...
Page 35: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6730i allows you to use a handset, a headset connected through the handset port, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 36: Time And Date
3 and 4 navigation keys to move backward or forward when entering the time. Use the "*" key to set either AM or PM. 6. Press Set to save the time setting. 7. Select Time Format. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 37 4. Press * to display a list of Time Zone options. A list of Time Zones display for different areas of the world. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 38 5. Enter an IP address or domain name for the time server. Note: The default for Time Servers is Enabled. The Time Servers can be Enabled or Diabled only from the Aastra Web UI. 6. Press Set to save the time server setting. Model 6730i IP Phone User Guide...
Page 39 Note: Time Servers can only be entered if NTP Time Servers is enabled. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 40: Language
Russian • Nordic You can also configure the language to use when inputting values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
Page 41 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
Page 42 Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 43 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 44 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5 jkl5 MNO6ÓÒ mno6óò PQRS7 pqrs7 TUV8Ù tuv8ù WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 45 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def ИЙКЛ4GHI ийкл4ghi МНОП5JKL мноп5jkl РСТУ6MNO рсту6mno ФХЦЧ7PQRS7 фхЧч7pqrs ШЩЪЫ8TUV шщъы8tuv ЬЗЮЯ9WXYZ ьзюя9wxyz * <SPACE> * <SPACE> #/\@ #/\@ Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 46 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI. Example Input Language 2.
Page 47 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
Page 48 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6730i IP Phone. Model 6730i IP Phone User Guide...
Page 49: User Password
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
Page 50: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 51: Restarting Your Phone
Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Restart 3. Click OK at the confirmation prompt. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 52: Phone Lock
“Phone Lock Key” page In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 53: Defining An Emergency Dial Plan
Note: Contact your local phone service provider for available emergency numbers in your area. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 54 A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 55: Line Keys And Programmable Keys
Multiple Line and Call Appearance Keys The 6730i has 2 hard line/call appearance keys each with a corresponding status light. Up to 4 more lines (for a total of 6 line/call appearance keys) can be set using the programmable keys at the top of the phone.
Page 56: Programmable Keys
(name and number, if available), the call status (Connected, Ring, Hold, etc.) and the timer specific to that call. Programmable Keys There are eight function keys on the 6730i phone, all 8 of which are programmable, located on both sides of the paper label. Programmable...
Page 57 Description Flash Indicates the key is set to generate a flash event when it is pressed on the 6730i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 58: Line Key
Line Key You can set a programmable key to act as a line/call appearance key on the 6730i. The key acts as a line that behaves the same as a hard line key (L1 and L2). For more information about the behavior of line keys, see “Multiple Line and Call Appearance Keys”...
Page 59: Creating A Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6730i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 60 “Empty” or “None”, the phone proceeds to enter the “Add a Speed Dial Key” process. For more information about editing a speed dial key, “On the 6730i, you can edit a speed dial key using any of the following methods:”...
Page 61 (1-9), or use the 2 and 5 to make your selection. Line: 1 Change Save Cancel 7. Press Save to save the speed dial key to the line specified. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 62 Change key and select a different line, or use the phone’s keypad to select a number (1-9), or use the 2 and 5 to make your selection. Line: 1 Change Cancel Save Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 63 5. In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 64 Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial.. 2. Select from "Key 1" through "Key 9". 3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key.
Page 65: Editing Speed Dial Keys
2. Press the Save key. 3. Press the selected speed dial. Editing Speed Dial Keys On the 6730i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: —...
Page 66 The following illustration shows the path in the 6730i IP Phone UI for editing a speed dial key. Preferences 555-1212 Speed Dial Edit: 1. Tones Press SD button 2. Contrast Level Use Save to end 3. Speed Dial Edit 4. Live Dialpad 5.
Page 67 3 (left arrow) key to cancel if in Line editing. Pressing either of these keys displays the idle screen. On the 6730i, you can remove the Speed Dial Key by erasing the speed dial number digits (leaving the speed dial value blank) and then press SAVE or the (right arrow) key.
Page 68 Editing a Speed Dial Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
Page 69: Do Not Disturb (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the programmable keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 70: Busy Lamp Field (Blf) Key
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6730i, the busy and idle indicators are the LEDs next to each BLF key. The LED illuminates steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the line is idle.
Page 71 5. In the "Line" field, select a line for which to apply to this key. Valid values are Global (for all lines), or 1 through 6. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 72: Blf List Key
In addition to monitoring the idle and busy state, the BLF\List feature also supports the ringing state. On the 6730i phone, the LED lights next to each BLF key illuminate steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the is idle. When the monitored extension is ringing, the LED flashes.
Page 73 BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf-list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 6730i screen and the feature is disabled.
Page 74: Flash Key
Flash Key You can set a programmable key to generate a flash event when it is pressed on the 6730i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 75: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6730i supports Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD key. When you want to...
Page 76 Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6730i IP Phone. Aastra Web UI Note: Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
Page 77 The LCD displays the label of the ACD queue you are accessing. The "User ID" prompt displays. ACD: <Queue Label> User ID: = Login = Next Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 78 System Administrator for more information. 8. To logout of the queue, press 4 (Logout). The server no longer distributes phone calls to your IP phone. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 79: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP key on the IP phone. When you configure a DCP key, you specify the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP key to pick up the call.
Page 80 5. In the "Line" field, select the line for which to apply the Group Call Pickup configuration. Valid value are 1 through 6. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 81 The call is answered. DCP on line: Select an extension 1. 2201 = Pickup = Cancel Press the Pickup Key to answer the call Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 82: Xml Key
XML Key The 6730i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.
Page 83 6. In the "XML Application Title" field, enter the XML application title that you want to display as the title for the key on your phone. 7. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 84 XML application(s), the customized service is ready for you to use. IP Phone UI 1. Press the key configured for XML on the 6730i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
Page 85: Sprecode Key
System Administrator. Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6730i phone. 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.)
Page 86: Park/Pickup Keys
Park/Pickup Keys The 6730i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, and Sylantro servers. The park/pickup feature performs as follows: •...
Page 87 3. If the call fails, you can pick up the call (using the next procedure) and press the "Park" key again to retry step 2. Pickup a Parked Call 1. Pick up the handset on the phone. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 88: Last Call Return (Lcr) Key (For Sylantro Servers)
If the call pick up is successful, you are connected with the parked call. Last Call Return (lcr) Key (for Sylantro Servers) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr"...
Page 89: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the "Call Forward" function on a key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both. Pressing the Call Forward key on the phone accesses the Call Forward Menus.
Page 90: Blf/Xfer
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 91 “35”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 92: Speed Dial/Xfer Key
Speed Dial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speed Dial/Xfer key forwards the call to the predefined extension. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 93 “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 94: Speed Dial/Conference Key
Speed Dial/Conference Key The 6730i allows you to configure a programmable key to be used as a speed dial conference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 95 4. In the “Value” field, enter the number or the extension to add to the conference (for example, “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 96: Directory Key
Directory Key By default, the 6730i has a Directory key configured on Key 7. However, using the Aastra Web UI, you can assign the Directory key to another available key if required (Key 1 through Key 8; Keys 5 and 6 can be made configurable only by your system administrator.).
Page 97 System Administrator. 2. By default, the Directory key is Key 7. Use the following procedure to configure a Directory key on the 6730i phone. 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.)
Page 98: Intercom Key
Icom key on your phone to use for outgoing intercom calls.You must configure a programmable key with the function, “Intercom”. Use the following procedure to configure a key as an Icom key using the Aastra Web UI. Configuring an Intercom Key...
Page 99 For more information about incoming intercom calls, see “Incoming Intercom Call Features” page 173. For more information about outgoing intercom calls, see “Available Features Enabled by Administrators” page 182. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 100: Services Key
Services Key By default, the 6730i has a Services key configured on Key 8. However, using the Aastra Web UI, you can assign the Services key to another available key if required (Key 1 through Key 8; Keys 5 and 6 can be made configurable only by your system administrator.).
Page 101 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.) 3. In the "Type" field, select Services. 4. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 102 Specific options may display in the Services Menu if setup by your System Administrator. Contact your Administrator for more information. 2. Select an option from the Services Menu. 3. To cancel a Service, press Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 103: Phone Lock Key
You can configure a programmable key on the phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Use the following procedure to configure a key as a lock/unlock key in the Aastra Web UI. Configuring a Phone Lock Key...
Page 104 The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 105: Paging Key (Sends The Rtp Stream)
RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). Note: The “Value” field allows for one multicast address entry only. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 106 6. Click Save Settings. Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 107: None Key
Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to configure a None key on the 6730i IP Phone. 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.)
Page 108: Deleting A Key
Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to delete a key function using the Aastra Web UI. 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.)
Page 109: Making Calls
Making Calls This section describes ways to make calls on your 6730i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button.
Page 110: Using A Headset
Using a Headset The 6730i accepts headsets through the modular RJ9 handset jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Page 111: Redial
The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 112: Mute
Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 113: Receiving Calls
Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 114: Handling Calls
To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on flashes to indicate that you are still connected. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 115: Transferring Calls
To do this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go back to the original call. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 116 Transferring Two Existing Calls The 6730i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
Page 117: Conferencing Calls
You use the right arrow key to select the party to drop. Local Conferencing The 6730i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6730i.
Page 118 Note: available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 119 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6730i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6730i uses Local Conferencing by default.
Page 120 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. 4. Press the Conf Key . A new line opens. =Dial Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 121 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6730i is limited to 6 conferences (a single conference each on lines 1 through 6). 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and...
Page 122: Ending Calls
Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6730i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key.
Page 123: Managing Calls
Managing Calls The 6730i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 124 “Edit an Entry in the Directory List” (page 121) • “Delete an Entry from the Directory List” (page 122) • “Save an Entry to the Directory List” (page 123) Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 125 If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 126 If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 127 If you don't want to change the number or name just press the Directory Key or the at any time to exit. 4. Press the Save Key to finish. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 128 1. Press the Directory Key. 2. Press the Delete Key. The "DELETE again to erase all items" prompt displays. DELETE again to erase all items Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 129 Directory List or the programmable key. If no name or "Unknown Name" displays, you can enter the name using the dial pad. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 130 Directory. If no name is displayed, you can enter the name using the dial pad. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 131 Directory. If no name is displayed, you can enter the name using the dial pad. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 132 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 133: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6730i IP Phone stores information for up to 200 incoming calls in the Callers list. Callers List Key Note: Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Callers List Key.
Page 134 Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 135 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press , or just lift the handset, or press any line keys. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 136 1. Press the Callers List Key 2. Press the Delete Key. 3. Press the Delete Key again at the prompt to erase all items. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 137 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 138: Account Configuration (Dnd And Call Forwarding)
On the 6730i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 139 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring a DND Key To configure a DND key, see the section, “Do Not Disturb (DND) Key”...
Page 140 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 141 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 142 Jan 1 12:96 Screenname3 DND On Jan 1 12:96 In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 143 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6730i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode:...
Page 144 Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6730i, you can set all accounts to ALL On or ALL Off.
Page 145 Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6730i, you can set all accounts to ALL On or ALL Off. Note: If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
Page 146 If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 147 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 148 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 149 CHANGE. 1. Cfwd All to view 1. Cfwd State Change Done CFWD Number Screen 2. Cfwd Number Cfwd Number Change Change Done Cancel Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 150 # Confirm 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 151 No Answer - Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 152 9. Press SET to save the change. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 153 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All the same changes are saved to all accounts on the phone. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 154 . Items 4 and 5 allow you to disable or enable CFWD on all accounts, respectively. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 155 All Off - Disables all CFWD states for the current account in focus or all accounts. • All On - Enables all CFWD states for the current account in focus or all accounts. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 156 9. Press SET to save the change. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 157 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone for all accounts. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 158: Missed Calls Indicator
3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear key. The line item is deleted from the Callers List. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 159: Voicemail
Voicemail The Voicemail feature on the 6730i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 160: Additional Features
Additional Features This section describes additional features you can use on the 6730i phone. Star Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information.
Page 161 3. The parameter “Suppress DTMF Playback” is enabled by default. (Disable this field by unchecking the box). Default is enabled. 4. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 162: Display Dtmf Digits
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone.
Page 163 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 164: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 165: Call Waiting Tone Period
When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 166: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 167: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 168: Call Hold Reminder During Active Calls
Use the following procedure to configure “Call Hold Reminder During Active Calls” on the IP phone. Note: "Call Hold Reminder During Active Calls" is disabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 169: Call Hold Reminder (On Single Hold)
When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI.
Page 170 (even when no other calls are active on the phone).The phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. 3. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 171: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 172: Incoming Call Interrupts Dialing
Settings->Preferences->General. Notes: 1. On a 6730i, you must use the down arrow key to ignore the call. To answer the call, lift the handset or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
Page 173 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 174: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6730i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 175: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6730i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 176 Default is 0. Valid values are: • 0 to 999 4. Click Save Settings. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 177: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6730i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
Page 178: Message Waiting Indicator
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 6). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 179: Incoming Intercom Call Features
It also mutes the microphone. If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 180 You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 181 4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone when it receives in incoming intercom call. To disable this field, uncheck the box. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 182: Using Redial Key For "Last Number Redial
The “last number redial” feature for the Redial key is static and is not configurable. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 183: Group Rtp Paging (Receives Rtp Streams)
This feature is configurable using the Aastra Web UI only. The 6730i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 184: Shared Call Appearance (Sca) Call Bridging
The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 185 The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/ disable this feature if required. Contact your System Administrator for more information. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 186 Solid Red circle Bridge-active Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 187 Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 188: Available Features Enabled By Administrators
Note: : Voicemail must be configured on phone B. Note: Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per-line basis. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 189: Customizable Callers List Key
2. If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred calls, and/or intercom calls. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 190: Centralized Conferencing
Centralized Conferencing The 6730i supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your phone before you can use centralized conferencing.
Page 191: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 6730i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 192: Key Redirection
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6730i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Page 193: Xml Applications And Off-Hook Interaction
XML Override for a Locked Phone The 6730i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use programmable keys applicable to the XML application even though the phone is locked.
Page 194: Hold" Feature Enhancement (For Broadsoft Servers)
Configurable Save and Delete Keys There are six function keys on the 6730i phone located to the left of the paper label. Your System Administrator can make the Save and Delete keys (Keys 5 and 6) programmable keys with the same functions that are available for the other programmable keys.
Page 195 Login Screen Sat Jun 8 2:55pm =Log In Please Enter: Username Screen Username: _ =Submit =Next Please Enter: Password Screen Password: _ =Submit =Cancel Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 196: Diverting Calls From Your Phone
Roger. Diverting: Roger Via: User-Busy Mark 3-Line LCD Display 3-Line LCD Display To enable this call diverting feature, contact your System Administrator. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 197: Display Of Call Destination Information
By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6730i IP Phone. Call Destination Information...
Page 198: Indication Of Terminated Calls
Contact your System Administrator for more information. The following is the call terminated screen that displays on the 6757i if this feature is enabled on your phone: 6730i Call Terminated The following table identifies when a call terminated screen displays on the phone for different scenarios.
Page 199 The busy tone stops and the disconnected screen no longer displays. Select any Line key. The busy tone stops and the disconnected screen no longer displays. A dial screen displays. Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 200: Troubleshooting Solutions
Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6730i Installation Guide provided with your phone.
Page 201 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
Page 202 5. Click Save Settings. For information on how to access the Aastra Web UI, go to the section “Using the Aastra Web UI” page Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed.
Page 203 Options List. 2. Enter your user password and press Enter. The phone unlocks. Use the following procedure to lock an IP Phone using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Phone Lock.
Page 204 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click Unlock. The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 205: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 206 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 207: Appendix A - Time Zone Codes
BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 208 GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 209 PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 210 SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 211: Index
163 DND key 63 call hold reminder during active calls 162 DND, enabling/disabling 132 call waiting tone 158 documentation 1 Model 6730i IP Phone User Guide Index-1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 212 Speeddial/Xfer key 86 Sprecode key 79 key panel 8 transfer 10 key redirection 186 volume control 10 XML key 76 Keypad Keys 12 Index-2 Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 213 IP phone 81 star codes 154 password, resetting user’s 44 starting up the phone 3 Phone Lock key 97 Model 6730i IP Phone User Guide Index-3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 214 XML application title 76 XML application URI 76 XML beep support 161 XML features 185 XML key 76 XML service, accessing 78 Index-4 Model 6730i IP Phone User Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
Page 215 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

Aastra 6730i User Manual

Software License Agreement

Table of Contents

Welcome

About this Guide

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Programmable Keys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Need help?

Questions and answers

Related Manuals for Aastra 6730i

Summary of Contents for Aastra 6730i

Table of Contents