TABLE OF CONTENTS Making calls ............................... 3 1.1. Dialing a number ......................3 1.2. Using Busy Lamp ......................3 1.3. Redial ..........................3 Receiving calls ..............................4 2.1. Answer an incoming call ..................... 4 2.2. Answer a new incoming call during a phone conversation ........4 2.3.
1. Making calls 1.1. Dialing a number First, lift the handset to take the phone off-hook (if using hands-free or a line button, i.e. “L1”) speakerphone, simply press At the dial tone, enter the extension / external call number you wish to call (note: You are NOT required to dial “9”...
Delete redial list (for Boss/ Secretary/ Operator Plan phone users only) Press to display the most recent number dialed from the phone. to scroll through the list (up to 100 latest entries) until the number you want to delete is displayed. Press the Delete button, or the Delete All button.
3. Volume adjustment 3.1. Ringtone volume Place the phone on-hook. Press to decrease volume or increase. 3.2. Voice volume Take the phone off-hook. Press to decrease volume or increase. 4. Handling calls 4.1. Holding call During a phone conversation, you can press to hold the call.
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Press the navigation buttons to select ON / OFF. Then press the Enter button. (Note: Before switching ON the feature, you must enter a phone number to which calls should be forwarded in “Input CF Number”, then press the Enter button) 4.2.2.
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phone number to which calls should be forwarded in “Input CF Number”, then press the Enter button) 4.2.4. No-answer call forwarding For Boss / Secretary / Operator Plans: To change the call-forwarding status Press the Call Fwd button. Press the navigation buttons to select No Answer.
Press the navigation buttons to select No Answer, then press the Enter button. Press the navigation buttons to select No. of Ring, then press the Select button. Enter the number of ring before call forwarded, then press the Done button. 4.3.
When you begin a conference, you are recognized as the 1 party of the conference. Call 2 party (or answer an incoming call from the 2 party) When 2 party answers, you can consult with him/ her before adding him/ her to the conference.
4.6.2. Call Retrieve Using any phone set within the company other than your own, press the Retrieve button (or enter the #84 feature access code and press Dial). When you hear the system prompt, enter your extension number, followed by the # button. The call is re-connected.
Press the Busy Lamp key to pick up the call for that extension accordingly. Note 1: To pick up calls for others with Busy Lamp, your phone set must have Busy Lamp keys assigned to monitor particular extensions. Note 2: Operator Plan phone set includes the “Expansion Module”, which allows the users to have additional Busy Lamp keys.
5.2. Voicemail remote access You can remotely access your voicemail box from any phone. a) Call 2205 1111 from any phone. b) Enter your phone number, then press the # button. c) Enter your passcode, then press the # button. d) Now you can select from the following options: 1) Press [1] to access voicemail box.
For Boss(Lite) / Secretary (Lite) / Executive Plans: Press the button. Press the navigation buttons to select Missed, Incoming or Outgoing, then press the Enter button. Press the navigation buttons to scroll through the call logs. Press the Enter button to dial. c) Press the Push&Talk button.
Press the Call Pull button (for Boss/Secretary/Operator Plan holders) OR enter the *88 feature access code, followed by the # button. The call is now connected to your desk phone. To pull a call from desk phone to mobile: Make sure the fixed simultaneous ring feature is turned on (enabled) at your web portal.
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6.3.3. Description of features 功能 功能 Features Description (繁體中文) (简体中文) 來電響鈴 来电响铃 Simultaneous System will ring corresponding mobile Ringing for all incoming calls to desk phone (Sim Ring) 来电转驳 來電轉駁 Call Forward all incoming calls to a specific Forwarding number or voicemail 通話轉接...
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6.3.5. Call Forwarding To forward all incoming desk phone calls, select the Call Forwarding option on the Mobile Ext menu. 6.3.5.1. Forward All to … a) User can forward all incoming desk phone calls to another number (whether another extension or an external number, but not an IDD number).
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6.3.6. Call Transfer a) Select “Call Features” option in the Mobile Ext menu, then select „Call Transfer‟ b) Entering destination number which could be an extension number, external number or international call number, and press OK. The party on hold for call transfer will be listening to music while on hold. When the ring back tone is heard, the call transfer party can end the call and the call will be transferred (blind transfer).
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6.3.7. Call Conference a) Select the “Call Features” option in Mobile Ext Menu, then select “Call Conference”. b) Enter the conference party‟s number, which could be an extension number, external number or international call number, and press OK. c) Select “Join Conference” to merge the 2 calls for a conference. or d) Select “Cancel Conference”...
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6.3.8. Making outgoing calls (displaying desk phone number) Two ways exist to make calls from a mobile as if it were a desk phone displaying the desk phone extension number. 6.3.8.1. Using Mobile Ext menu Select “Call…” in the Mobile Ext menu, and enter the [extension number] (e.g. 1234), [external number] (e.g.
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6.3.9. Receiving calls using Simultaneous Ring (Sim Ring) a) Make sure the simultaneous ring feature is turned on (enabled) at your web portal. b) When your desk phone receives an incoming call, your mobile will ring simultaneously. c) An announcement will ask you to press any key to pick up the call. This indicates that the call is actually ringing your desk phone.
4) The charge for calling another overseas number will be equivalent to the overseas roaming charge when calling from your overseas location to the Hong Kong telephone system (3664 5999) and the IDD 0060 charge from a Hong Kong office phone to the destination phone and will be itemized on your mobile phone bill and fixed-line telephone bill.
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Call Park Call Retrieve Group Pickup Call Pull (for fixed-mobile convergence) Call Return Call Pickup Do Not Disturb activation Do Not Disturb deactivation Last Number Redial Push to Talk Speed Dial 100 access Speed Dial 100 program IDD Security activation IDD Security deactivation Voicemail access Phone user guide...
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