When E-Mail Print Fails - Canon LBP6680x E-Manual

When E-mail Print Fails

Perform the following actions depending on the displayed error messages and error codes.
Error messages and error codes are displayed in the following locations.
Printer Display
Remote UI ([Error Information] page in the [Status Monitor/Cancel] menu)
Network Status Print
"The Lists Common to All the Settings in the Print Mode"
E-Mail Sending/Receiving History
See "Printing the E-mail Receive Log
The error messages that appear in the display, Remote UI, and Network Status Print
Error Message
Display
EM POP3 server
error.
EM E-Mail access
error.
The error codes that are displayed in the e-mail receive log list*
If multiple errors have occurred, only the error of the highest priority is displayed (high: 407 > low: 499).
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List" for printing methods.
Remote
UI,Network
Status Print
POP3
Server Could not connect to the POP3
Connection server when printing e-mails.
Error
POP3
Server Failed to authenticate the user name
User in the POP3 server when printing e-
Name mails.
Error
POP3
Failed to authenticate the password
Server
in the POP3 server when printing e-
Password
mails.
Error
Could not connect to the POP3
POP3
server when printing e-mails,
Server
because the server does not support
UIDL Error
the UIDL command.
The printer could not connect to the
POP3 server because an error had
occurred in its hard disk.
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Cause
Check the following points.
Check the following points.
Check the following points.
Use a POP3 server that supports
UIDL.
Clear the hard disk error on the POP3
server.
Remedy
Whether the following settings in
the [Network] page in the Remote
UI are correct
[POP3 Server Name] and
[POP3 Server Port Number] in
[E-Mail Print Settings]
DNS in [TCP/IP Settings]
Whether the POP3 server and the
DNS server are operating properly
Whether the setting for [POP3
User Name] in [E-Mail Print
Settings] in the [Network] page in
the Remote UI is correct
Whether the user name is
registered in the POP3 server
properly
Whether the setting for
[Password] in [E-Mail Print
Settings] in the [Network] page in
the Remote UI is correct
Whether the password is
registered in the POP3 server
properly
04L9-072