Cdr; Table 62: Cdr Filter Criteria; Figure 71: Cdr Filter - Grandstream Networks UCM6108 User Manual

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CDR

A Call Detail Record (CDR) is a data record produced by telephone exchange activities or other
telecommunications equipment documenting the details of a phone call that passed through the PBX. The
CDR is composed of the following data fields on the UCM6100.
Start Time. Format: 2013-03-27 16:47:03.
x
Call From. Format: "John Doe"<6012>.
x
Call To. Format: 6005.
x
Call Time. Format: 0:00:10.
x
Talk Time. Format: 0:00:10
x
Status. Format: NO ANSWER, BUSY, ANSWERED, or FAILED.
x
Option. Voice record playing/downloading/deleting.
x
Users could filter the call report by specifying the date range and criteria, depending on how the users
would like to include the logs to the report. Then click on "View Report" button to display the generated
report.
Inbound calls
Outbound calls
Internal calls
External calls
Firmware Version 1.0.2.21
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Figure 71: CDR Filter

Table 62: CDR Filter Criteria

Inbound calls are calls originated from a non-internal source (like a VoIP trunk) and
sent to an internal extension.
Outbound calls are calls sent to a non-internal source (like a VoIP trunk) from an
internal extension.
Internal calls are calls from one internal extension to another extension, which are
not sent over a trunk.
External calls are calls sent from one trunk to another trunk, which are not sent to
any internal extension.
UCM6100 Series IP PBX User Manual Page 146 of 159