Samsung OfficeServ 7200 Programming Manual page 271

CHAPTER 2. MMC Programming
[726] VM/AA OPTIONS
This MMC is used to define all the in-band DTMF codes sent to voice mail ports. These in-
band codes can be 0-9, A, B or C, and perform two functions:
CALL AND TYPE INFORMATION
This is a DTMF signalling string sent to a voice mail port when the voice mail port answers
a call. This DTMF information tells the voice mail port what type of call it is receiving and
where the call is coming from (e.g., call forwarded from extension 225).
CALL PROGRESS TONES
These are sent to the voice mail system to provide information about the progress of the
call (e.g., ring back, busy or disconnect). Most voice mail systems can use DTMF in-band
signalling for more efficient call processing. This MMC has many parameters that can be
programmed according to the type of automated attendant and/or voice mail system con-
nected.
CALL and TYPE INFORMATION
The format of the DTMF data sent to a VM/AA port is as follows:
[CALL TYPE] + [DN1] + [SEPARATOR] + [DN2]
an example of this would be:
[FORWARD ALL] from [225] on trunk [703]
Each field can be programmed individually as follows:
Option
EXTENSION
FOR DN1
TRUNK FOR DN1
EXTENSION
FOR DN2
Samsung Business Communications
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
station is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send station data in the DN1 field.
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
trunk is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send trunk data in the DN1 field.
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN2 field indicating the
originating station of the call ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send station data in the DN2 field.
OfficServ 7200 Programming Guide
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