Troubleshooting; Send Application Log Files; Access The User Guide - Polycom Pano User Manual

Troubleshooting

If you're having problems, try the troubleshooting tips below first.
Related Topics
Polycom Pano App

Send Application Log Files

You can view or send the log files to your administrator to help determine causes of and solutions to
problems.
Procedure
1 Do one of the following:
•
(Windows) Right-click Polycom Content App
•
(macOS) Select Content App, then select Help.
2 Select Log Collector.
3 Enter the recipient's email address.
4 Do one of the following:
•
To view it, select Open the Local Folder and open the .zip log file.
•
To send it to another person, enter the recipient's email address, then select Send.
Related Topics
Troubleshooting

Access the User Guide

You can access the online User Guide from within the application.
Procedure
•
Select HELP or
Printed from Polycom, Inc. (http://documents.polycom.com)
.
on the application's title bar.
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