My Pcie Card Doesn't Work - Magma EB7-X8G2 User Manual

My Computer Hangs During Power Up
If your computer "hangs" while being turned on and you can't even start, follow the following steps to try to fix this
problem:
1. Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are
connected and seated correctly.
2. If it still hangs and you have added one or more hard drives in addition to several PCIe cards, ensure that you
have not exceeded the power capabilities of the expansion system's power supply. You can verify the
capacity of your power supply by checking the label on the power supply. If you are not certain about the
power consumption of your peripherals, it is best to remove them one by one (starting with those you suspect of
being most "power hungry") until the system powers up.
3. If you have removed all 3
a. Remove the Magma PCIe expansion host card from the computer and try booting up without the Magma
expansion system attached.
i. If it boots up OK without the Magma expansion system attached, call Magma Technical Support.
ii. If it still hangs, the problem is in the computer and not with the Magma expansion system or the 3
Party PCIe cards.
b. If it boots up OK without any 3
i. If it boots up OK with one card in it, shut it down and swap cards. Repeat this until all cards have been
tested. If they all test OK, then add them back one at a time until you find the combination that
doesn't work. If you find a bad card, call Technical Support. If you don't – congratulations, you fixed it!
ii. If it still hangs up, try a different card – this one is probably bad (or has driver problems). If the second
cards works, troubleshoot the first card. If the second card also fails, call Technical Support.

My PCIe Card Doesn't Work

The following flowchart describes a general approach to resolve PCIe card issues:
The following additional steps might also help when the above troubleshooting steps fail to resolve your problem:
Party PCIe cards from the Magma chassis and it still hangs, try the following:
rd
P
P
Party PCIe cards installed, try adding only one card and see if it boots up.
rd
EB7-X8G2 | Chapter 6 Troubleshooting
Magma
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