Magma EB7-X8G2 User Manual page 60

1. Shut down the computer followed by the Magma expansion chassis
2. Remove the PCIe card displaying a problem
3. Replace the "problem card" with a simple PCIe card, such as an Ethernet card that has drivers built into the
operating system. (Using this "type of card" will avoid any future questions about drivers possibly being installed
incorrectly.)
4. Turn on the Magma expansion chassis, and then turn on the computer.
Windows
5. Next, open the Device Manager (View by Connection selection).
If the is gone, the problem is with the 3
Error Codes section of this chapter to learn how to troubleshoot using error codes.
If the is still visible, the problem may be with the Magma expansion system. Please contact Magma
Technical Support for further guidance and/or a replacement product.
MAC
6. Next, open the Apple System Profiler and the 3
RedHat9 Linux
7. Using the lspci command, verify that the PCIe card is visible.
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Support for 3 Party PCIe Cards
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Magma will provide reasonable technical support to with 3
installation of the Magma PCIe Expansion System (as defined in
Party PCIe cards, the card manufacturer should be able to provide the best support.
IMPORTANT
The Magma PCIe Expansion System is designed to function exactly like your desktop
computer. This means that you should follow the card maker's instructions for installation
on a Windows or Mac computer as if the expansion chassis WAS the desktop computer.
When correctly installed, there is no difference to the operating system, removable
cards, or most software
Windows Error Codes
If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to
the following list of error codes for guidance:
Party PCIe card or the card drivers. You should go to the
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Party PCIe card(s) should now be visible.
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Party PCIe cards. However, if you have verified a successful
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Chapter 4), but experience difficulty installing your 3
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EB7-X8G2 | Chapter 6 Troubleshooting
Magma
Windows
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