My Computer Can't Find The Pcie Expansion System - Magma EB7-X8G2 User Manual

MAC
If this is not what you see when you verify your installation, the following troubleshooting steps may help you locate and
resolve your installation issues without having to call Technical Support.

My Computer Can't Find the PCIe Expansion System

If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to
turn off your computer (first) and then the Magma expansion chassis (second) and test all cords and cables to ensure
you have everything connected correctly. If everything seems to be connected correctly, and you are sure you have
applied power correctly (power up the expansion chassis first and then the computer), then try the following
troubleshooting steps:
Verify that the required LEDs on the back of the chassis are lit as explained in the

The most important indicators are the LINK LEDs that indicate a proper connection. All LINK LEDs on the host and
expansion cards should be ON if both PCIe slots are populated and both an uplink and a downlink iPass cable
are connected properly. The ACT (activity) LEDs will light/blink only upon data transfers between host and
expansion. They can be off so long as the required LINK LEDs remain on.
Also verify the Magma PCI Express Host card is properly inserted into the host computer slot. In case any other LED

is off, ensure the respective card is functional and properly seated in its ExpressBox slot.
Try moving the PCIe host card to a different PCIe slot.

If the expansion system is still not visible after trying all of the above steps, go to

Windows
If the PCI-to-PCI Bridge is now visible, but contains a
fixed.
To identify this problem, right-click on the line with the
Resolve the identified problem or go to
(exclamation) in front of it, it has a problem that must be
and select "Properties" from the pop-up menu.
Chapter 7 to get additional help.
Chassis Linkup
Chapter 7 to get additional help.
EB7-X8G2 | Chapter 6 Troubleshooting
Magma
section above.
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