Magma EB4-1U User Manual

Pcie expansion system
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PCIe Expansion System
User's Manual
4
ExpressBox
PCI Express® to PCI Express® Expansion
Model: EB4-1U

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Table of Contents
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Summary of Contents for Magma EB4-1U

  • Page 1 PCIe Expansion System User's Manual ExpressBox PCI Express® to PCI Express® Expansion Model: EB4-1U...
  • Page 2 Magma, Inc. Limitation of Liability Information presented by Magma in this manual is believed to be accurate and reliable. However, Magma assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of Magma.
  • Page 3: Table Of Contents

    M A G M A T a b l e o f C o n t e n t s PREFACE ..................... III Advisories ....................iii Safety Instructions..................iv When Working Inside a Computer ............v Protecting Against Electrostatic Discharge ..........vi CHAPTER 1 INTRODUCTION ............
  • Page 4 HOW TO GET MORE HELP........41 Frequently Asked Questions (FAQ)............41 Contacting Technical Support .............. 41 PCIScope Software Utility ................42 Returning Merchandise to MAGMA............44 APPENDIX A NEED MORE SLOTS?..........45 Multiple PCIe Expansion System Configurations ......... 45 Daisy-Chaining.................... 47 Verify your configuration ..............
  • Page 5: Preface

    Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, Magma, Inc. does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.
  • Page 6: Safety Instructions

    Safety Instructions Always use caution when servicing any electrical component. Before handling the MAGMA PCI-Express Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories”...
  • Page 7: When Working Inside A Computer

    M A G M A When Working Inside a Computer Before taking covers off a computer, perform the following steps: Turn off the computer and any peripheral devices. Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage. Disconnect any telephone or telecommunications lines from the computer.
  • Page 8: Protecting Against Electrostatic Discharge

    Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedures, which can include wrist straps and smocks, when servicing equipment.
  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction General Specifications The MAGMA 4-Slot PCI Express to PCI Express Expansion System is a general-purpose bus expansion chassis for the Peripheral Component Interconnect Express (PCIe) local bus. The expansion chassis is fully compliant with the PCI Express Local Bus Specification. This system consists of a PCI Express host card, a 1–meter iPass cables, a rack-...
  • Page 10: Pre-Installation Information

    M A G M A Pre-Installation Information Before using the MAGMA expansion chassis you should perform the following steps: • Inventory the shipping carton contents for all of the required parts • Gather all of the necessary tools required for installation •...
  • Page 11: Chapter 2 Hardware Installation

    STOP If your MAGMA expansion chassis was not purchased directly from Magma, Inc., you must check to ensure that it doesn’t contain any pre-installed PCIe cards. Check the rear side of the chassis to see if any PCIe cards are visible in the slots.
  • Page 12: Before You Begin

    M A G M A Before you Begin The dual 250W AC power supplies are auto-switching. This means that it will automatically switch to match whatever source power you are using. Since all products ship with a US/Canadian Standard 125V power cord, you will need to use a locally available power cord for non- US Standard power sources.
  • Page 13 M A G M A The PCIe host card is a “half-height” x8 PCIe card mounted to a “full- height” bracket for convenient mounting in most desktop computer systems. It is also shipped with a low profile card bracket to allow mounting on low profile computer systems.
  • Page 14: Install Chassis In Rack

    Install Chassis in Rack Locate a vacant 1U slot in your rack that is within the reach of the one- meter cable that came with your EB4-1U Expansion System. Install the rails in the rack as shown below: Measure the rack from front to...
  • Page 15: Attach Slide Rail To Rack

    M A G M A Attach Slide Rail to Rack Attach to inside of rack with “fingers” pointing “out” and the end bracket to the rear. Secure each Slide Mount with 4 screws as shown below. Secure the slide rail to the rack with 2 screws to both front and rear posts.
  • Page 16: Attach Power And Expansion Cables

    M A G M A Attach Power and Expansion Cables Carefully position the expansion chassis so that the supplied expansion cables will conveniently reach from the host computer to the bottom connector on the back of the chassis. CAUTION All cables attached to the expansion chassis must be securely fastened.
  • Page 17: Recheck The Installation

    Applying Power Correctly Starting Up: You must apply power to the MAGMA expansion chassis BEFORE you power up your computer. This will allow the higher numbered PCIe buses in the PCIe bus hierarchy to be at a stable state when the host system issues its master power-on bus reset.
  • Page 18: Shutting Down

    When shutting your system down, it is recommended that you first shut down the computer correctly, and then power down the MAGMA expansion chassis to avoid ‘computer lock-up’ and potential data loss.
  • Page 19: Chapter 3 Verify Installation

    M A G M A CHAPTER 3 Verify Installation Windows To verify a successful installation on Windows, find the ‘My Computer’ icon and “right-click” on it. Then select ‘Manage’ from the pop-up menu. Next, click on ‘Device Manager’ in the leftmost Computer Management window.
  • Page 20: Mac Os X

    M A G M A If everything is OK, then the MAGMA expansion system installation is complete. You can now proceed to Chapter 4 and install your 3 Party PCIe Cards. If, however, the installation was unsuccessful, you may not see the PCIe to PCIe Bridge, or it will have a small yellow in front of it.
  • Page 21 Then restart the MAGMA expansion chassis followed by the computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Magma Technical Support at (858) 530-2511. Chapter 3...
  • Page 22: Chapter 4 Install Cards And Drives

    This chapter provides information on how to install 3 Party PCIe cards into your MAGMA expansion chassis. More details on the installation of individual cards are provided by the card’s manufacturer. This chapter is provided as a simple guide to help you install your PCIe cards in the chassis.
  • Page 23: Install 3Rd Party Pcie Cards

    AC input label is not exceeded. Installing 3rd Party PCIe Cards The EB4-1U chassis provides space for up to four (4) PCIe cards. Generally, it makes no difference which PCIe slot you use when installing your 3 Party PCIe cards in the MAGMA expansion chassis, unless specified by the card manufacturer.
  • Page 24: System Should Be Up And Running

    IMPORTANT The sheer number of PCIe cards and device drivers available makes it impossible for Magma to fully test and certify all available PCIe cards for use in the MAGMA expansion chassis. Our best advice to you in this regard is to insist on full PCIe Specification compliance from your card and system vendors.
  • Page 25: Configuring Snmp

    Then connect a local computer to this hub as well. An alternative way is to use a crossover cable connected to the EB4-1U on one end and your computer on the other. Go to Start->Control Panel->Network Connections and set your IP address of your local machine to 10.203.0.10 and your gateway to...
  • Page 26: Configure Network Settings

    M A G M A It is not recommended to configure the SNMP settings on your LAN, large area network due to the possible IP conflicts. Configure Network Settings Open your browser and enter the IP address in the URL window and press Enter.
  • Page 27 The factory settings will define the User name to be “default” and the password to be “magma”. Enter these values in the appropriate field and select OK. If the username and password have not been changed from the factory settings, the Device Network Settings page will appear.
  • Page 28: Configure Snmp Settings

    The default name is Magma_EB4-1U. Configure SNMP Settings If you are adding your EB4-1U chassis to an existing SNMP network, or if you are planning to trap SNMP errors, you will need to configure the SNMP settings for use with your SNMP agent.
  • Page 29 M A G M A The default values for the SNMP settings are shown in the following graphic. The EB4-1U chassis monitors two temperature sensors; (one in the front of the chassis and one in the rear of the chassis); three fans;...
  • Page 30: Change User Name And Password

    This section allows you to change t he default user name (default) and password (magma). To change the user name, simply enter your new user name in the user name field. To change your password, enter your new password in the password field. Enter it again in the password(again) field.
  • Page 31: Reset To Default Values

    M A G M A Reset to Default Values You can restore your EB4-1U chassis to the factory default values by pressing and holding the Alarm Reset Button for 10 seconds the Power LED will blink during this 10 second period. When all values have been restored, the LED will stop blinking and turn off.
  • Page 32: Chapter 5 Chassis Maintenance

    BEFORE you attempt to perform any maintenance tasks. General Chassis Cleaning The environment where your Magma chassis is operating is a key element to how often you will need to perform a general cleaning of your Magma Expansion chassis. To perform a routine general cleaning of...
  • Page 33 If your chassis is extremely dirty and you would like professional help with getting it clean, you can contact Magma Support for instructions and costs on shipping the chassis back for cleaning. Finally, clean the air filter following the instructions later in this chapter.
  • Page 34: Hot-Swappable" Pcie Cards

    M A G M A “Hot-Swappable” PCIe Cards New technology allows you to remove your 3 Party PCIe cards for maintenance or replacement – without shutting the system down. Each of the four PCIe slots is controlled by a Hot Button. The “inside” buttons control the “top”...
  • Page 35 M A G M A Select a device and click on the “Properties button”. If the device is currently in the Magma chassis, the location will show “Magma chassis x slot y”. Where x identifies the physical chassis and y identifies the slot the device is plugged into.
  • Page 36 M A G M A Remove the card and replace it with a new one, if desired at this time, then press the button again. Notice that the adjustable card guide helps control and support the card that you have powered off while you remove or replace it. This is important because you do NOT want the card being removed to come in contact with another card that continues to have power.
  • Page 37: Hot-Swappable" Power Supply

    In spite of regular performance of routine maintenance tasks, some computer systems can experience hardware failures. Fortunately, your investment in the EB4-1U provides you with the ability to easily replace the power supply in the event of power supply failure.
  • Page 38: Hot-Swappable" Fans

    In order to ensure the safety and efficiency of your expansion system, it is recommended that you keep a spare power supply module on hand – just in case. Protect yourself, keep a spare. Order your spare power supply module from Magma – PN 40- 00022-01. “Hot-Swappable” Fans The chassis is equipped with three hot-swappable fans.
  • Page 39: Chapter 6 Troubleshooting

    Troubleshooting Locate the Problem If you are having trouble with the MAGMA expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide.
  • Page 40: My Computer Can't Find The Pcie Expansion System

    If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.
  • Page 41: When Nothing Works

    If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: Shut off the computer (first) and then the MAGMA expansion system and verify that all cards and cables are installed correctly.
  • Page 42: Power Problems

    If it still hangs, remove all 3 Party PCIe cards and try booting up without any cards installed. If it still hangs, remove the MAGMA PCIe expansion host card from the host computer and try booting up without the MAGMA expansion system attached.
  • Page 43: Pci Express Expansion Halted On Boot

    PCI Express Expansion not seen in Device Manager Expansion Chassis Problem Make sure the iPass cable from the host computer to the chassis is properly installed. The bottom connector of the expansion chassis labeled 1 must be connected to the Magma Host Card. Chapter 6 Troubleshooting...
  • Page 44: My Pcie Card Doesn't Work

    Ethernet card that has drivers built into the operating system. (Using this “type of card” will avoid any future questions about drivers possibly being installed incorrectly.) Turn on the MAGMA expansion chassis, and then turn on the computer. Chapter 6...
  • Page 45: Support For 3 Rd Party Pcie Cards

    If the is still visible, the problem may be with the MAGMA expansion system. Please contact Magma Technical Support for further guidance and/or a replacement product. If an error shows on any of the PCIe to PCIe Bridge Connections, call Magma Technical Support immediately.
  • Page 46 M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Chapter 6 Troubleshooting...
  • Page 47 On the PCIe to PCIe Bridge: Magma Technical Support Other Codes On the PCIe Card: Card Manufacturer’s Technical Support, after first verifying that the MAGMA expansion system is installed properly. If you are still having problems, contact Magma Technical Support for more help. Chapter 6 Troubleshooting...
  • Page 48: Snmp Monitoring

    SNMP network with information from the MIB file included with the EB4-1U system. You must configure your EB4-1U chassis correctly, or it will not be visible to your network. More information on configuring your SNMP settings is available in Chapter 4, Step 4 Configuring SNMP.
  • Page 49: How To Get More Help

    Chapter 7 How to Get More Help Frequently Asked Questions (FAQ) You can visit the MAGMA Technical Support FAQ pages on the Internet www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511.
  • Page 50: Pciscope Software Utility

    If you are experiencing problems setting up your system, you should run PCIScope before contacting the Magma Technical Support Group. With the MAGMA expansion chassis powered up and connected to your computer, load and launch the PCIScope application. The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear.
  • Page 51 You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then email this file to support@magma.com if you are experiencing configuration problems.
  • Page 52: Returning Merchandise To Magma

    MAGMA will return any product that is not accompanied by an RMA number. Please note that MAGMA WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.
  • Page 53: Appendix A Need More Slots

    PCIe slots beyond the number available in your computer’s motherboard. You can easily add two or more Magma expansion systems to your current system in either a "fan-out" or "daisy-chain" configuration. Each of these configurations has advantages and uses.
  • Page 54 M A G M A The 4 Slot Magma Expansion System adds four (4) PCI to PCI Bridges to the PCIe Local Bus. These bridges are the communication paths between the PCIe cards and the computer resources. Most computers allow multiple bridges (and thus PCIe buses) to be correctly configured.
  • Page 55: Daisy-Chaining

    M A G M A Daisy-Chaining In the daisy-chain configuration, successive PCIe expansion systems are added to the "end" of the PCIe bus hierarchy, which adds "depth" to the PCIe Local Bus by increasing the number of PCIe Local Bus levels active in the system configuration.
  • Page 56: Pcie Card Conflicts

    M A G M A PCIe Card Conflicts If you determine that one PCIe card is interfering with the operation of another card, first try reorganizing the cards on the motherboard. Moving the cards around can change the order in which the cards are configured by the system during power-on.
  • Page 57 M A G M A Problems with 3 Party cards might only be trackable once you have identified the expansion system containing the problem card. Remember, it may be necessary to identify the PCIe/PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card.
  • Page 58: Finding The Problem Card

    If you have already reinstalled and reseated everything according to instructions in Chapter 2, and the PCIe to PCIe Bridge is still not visible in the Apple System Profiler, call Magma Technical Support. Appendix B Need More Slots?
  • Page 59: Appendix Bcompliance

    Cet appareil numériqué de la classe A est conformé à la norme NMB- 003 du Canada The product(s) described in this manual complies with all applicable European Union (CE) directives. Magma will not retest or recertify systems or components that have been reconfigured by customers.
  • Page 61 M A G M A...
  • Page 62 Magma, Inc. PCIe Expansion Products 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 Email: support@magma.com • www.magma.com Manual P/N 09-09906-01-B(X1)

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